Problems · NHTSA complaints

1997 Dodge Neon problems

Owners filed 396 complaints about the 1997 Dodge Neon with NHTSA between Feb 1997 and Apr 2014. The most-cited component is engine and engine cooling (221).

Complaints
396
Filed with NHTSA
Crashes
45
Reported by owners
Fires
12
Reported by owners
Injuries
30
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine and engine cooling221
  2. Service brakes, hydraulic43
  3. Air bags42
  4. Electrical system33
  5. Power train27
  6. Structure24
  7. Seat belts17
  8. Steering14
  9. Exterior lighting13
  10. Vehicle speed control11
  11. Equipment9
  12. Fuel system, gasoline8
  13. Visibility6
  14. Tires5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
199714
199847
199966
200089
200170
200244
200323
200424
20056
20061
20072
20086
20093
20100
20110
20120
20130
20141

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine and engine cooling

221 reports3 crashes3 fires
“I MADE A SHORT TRIP TO A LOCAL STORE AND LARGE AMOUNTS OF SMOKE STARTED COMING FROM THE FRONT OF MY CAR. THE CAR WAS OVERHEATING AND I HAD TO STOP AND PULL OVER. THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THE CAR HAD A HEAD GASKET FAILURE.WHICH COST $920 TO REPAIR. ALTHOUGH THE VEHICLE IS OLD (1997), IT ONLY HAS 39,000 MILES ON IT AND IT IS RIDICULOUS FOR SOMETHING LIKE THIS TO HAPPEN TO CAR WITH SUCH LOW MILEAGE. I HAVE DONE QUITE A BIT OF RESEARCH ONLINE TO FIND THAT SEVERAL NEON OWNERS HAVE HAD THIS SAME PROBLEM. THE 1995-1997 MODELS HAVE BEEN PREDOMINANTLY AFFECTED BY THIS PROBLEM. I CONTACTED CHRYSLER ABOUT THIS AND THEY WILL TAKE NO RESPONSIBILITY FOR THIS. *TR”
Owner complaint to NHTSAFiled Feb 16, 2009Engine and engine coolingODI 10258833

Service brakes, hydraulic

43 reports10 crashes1 fire
“MY FIRST COMPLAINT WOULD BE ABOUT THE PAINT. MY CAR HAS BEEN PEELING FOR THE PAST 2 YEARS NOW, IT BUBBLES THEN PEELS AND GETS BIGGER AND BIGGER EVERY DAY. IT IS NOW PEELING IN 6 SPOTS, THE LARGEST IS THE SIZE OF A WATERMELON. VERY UNHAPPY!!!! SECOND, THE BRAKES ARE HORRIBLE, THE SQUEALING OF METAL ON METAL HAS BEEN OCCURRING SINCE DAY 1 OF GETTING MY CAR. I WAS RECENTLY DRIVING ON A MAJOR HIGHWAY AND MY STEERING WHEEL BEGAN SHAKING LIKE CRAZY. I PULLED OVER AND EVERYTHING SEEMED FINE. I CONTINUED TO DRIVE BUT COULD NOT ACCELERATE FASTER THAN 60KM/HR. I TRIED DRIVING MY CAR TO THE MECHANICS BUT IN THE END DID NOT GET VERY FAR. I PULLED OVER ONCE AGAIN AND NOTICED SMOKE COMING FROM MY DRIVERS SIDE FRONT WHEEL. I ALSO NOTICED THE WHEEL WELL CAUGHT ON FIRE DUE TO THE FRICTION. MY CAR WAS THEN TOWED AND MY MECHANIC DIAGNOSED THE PROBLEM AS A CEASED CALIPER. BEWARE, THIS WAS SCARY. MY WHOLE FRONT END BRAKE SYSTEM HAD TO BE REPLACED. TOO ADD, I FIND IT'S HARD TO SEE AT NIGHT DUE TO A DEFECTIVE PLASTIC THAT COVERS THE HEAD LIGHTS. THEY ARE FOGGY AND DON'T GIVE OUT ENOUGH LIGHT. LASTLY, I FIND THAT THE SEALANTS ON THE WINDOWS OF MY TWO DOOR ARE HORRIBLE. I HAVE TO PUSH…”
Owner complaint to NHTSAFiled Apr 19, 2006Service brakes, hydraulic, Exterior lighting, Structure, Unknown or otherFire reportedODI 10155727

Air bags

42 reports32 crashes3 fires1 related recall
“PASSENGER SIDE AIR BAG RANDOMLY DEPLOYED, WHILE GOING 4 MILES PER HOUR, THERE WAS NO IMPACT TO INITIATE THE DEPLOYMENT OF AIRBAG. THE DEPLOYMENT BUSTED OUT THE PASSENGER SIDE AIRBAG WITH SUCH FORCE THAT IT BLEW GLASS TO THE COMPLETE OTHER SIDE OF THE VEHICLE. *TR”
Owner complaint to NHTSAFiled Sep 16, 2008Air bagsODI 10242464

Electrical system

33 reports2 crashes4 fires
“1997 DODGE NEON DEVELOPED A PROBLEM WITH THE FAN RELAY.***NO ANSWER REQUIRED***. *MR THERE WAS AN APPARENT PROBLEM WITH THE RADIATOR FAN CIRCUIT. THE VEHICLE HAD DISPLAYED DIAGNOSTIC CODE P1491. THE CONSUMER REPLACED THE ENGINE TEMPERATURE SENSOR AND THE SOLID STATE FAN RELAY. THERE WAS NO CONTINUITY ON PIN 18 OF THE BACK OF THE POWER CONTROL MODULE CONNECTOR. THE PCM WAS DEFECTIVE DUE TO THE OUTPUT ON THE PIN. THE CONSUMER FOUND A BREAK IN THE WIRE AT THE C160 CONNECTOR. THE BREAK WAS CAUSED BY THE WIRE MANAGEMENT CLIP CHAFING AGAINST THE GROUP OF WIRES. THE PCM CONNECTOR NUMBER ONE AND IT'S COVER ARE NOW BROKEN AT THE CONNECTION POINTS AND THE COVER WILL NOT STAY ON AND THE WIRES WERE COMING OUT AND ARE EXPOSED TO THE ELEMENTS. *SC”
Owner complaint to NHTSAFiled Aug 24, 2005Electrical systemODI 10134549

Power train

27 reports3 crashes
“THE CONSUMER SAW OIL LEAKING FROM THE VEHICLE. THE DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO A HEAD GASKET FAILURE. THE MECHANIC DID NOT RESOLVE THE PROBLEM. *AK ON JUNE 3RD 2002, THE CONSUMER HAD TO HAVE THE TRANSMISSION RE-BUILT. THE MAIN GEAR HAD A CRACK IN THE CASTING AND STARTED TO LOOSE TEETH. THE CONSUMER NOTICED THE CASING OF THE TRANSMISSION WAS WET. THE HEADS OF THE ENGINE WERE WARPED. THE DEALERS IN BOTH CASE ONLY CHANGED THE GASKET AND NOT CHECKING TO SEE IF THE HEAD WAS WARPED. WHEN THE VEHICLE WAS COLD IN THE MORNING, IT WOULDN'T ENGAGE IN REVERSE FOR UP TO 30 SECONDS, THEN CLUNKS IN HARD AND IF DRIVING WHEN STILL COLD, IT SEEMED TO SHIFT IN AND OUT OF GEAR. (AND SHIFTS HARD FROM 2ND TO 3RD AND OVER REVS IN 2ND PRIOR TO SHIFTING) *SC *JB”
Owner complaint to NHTSAFiled Jun 4, 2004Engine and engine cooling, Power trainODI 10065182

Structure

24 reports1 fire
“VEHICLE'S BRAKES MALFUNCTIONED.*MR THE VEHICLE HAD OTHER PROBLEMS SUCH AS A BAD BATTERY, ALTERNATOR, THREE TURN SIGNAL SWITCHES, A BLOWN HEAD GASKET, STICKING THROTTLE BODY, AN OIL PAN LEAK, ALL FOUR WINDOWS HAD AN AIR LEAK WHICH WHISTLE WHEN THE VEHICLE WAS DRIVEN AT HIGH SPEEDS. *JB”
Owner complaint to NHTSAFiled Jun 23, 2004Service brakes, hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Structure, Vehicle speed controlODI 10079946
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.