Problems · NHTSA complaints
2002 Dodge Neon problems
Owners filed 184 complaints about the 2002 Dodge Neon with NHTSA between Jan 2002 and Dec 2018. The most-cited component is power train (38).
Complaints
184
Filed with NHTSA
Crashes
29
Reported by owners
Fires
3
Reported by owners
Injuries
18
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Power train38
- Engine and engine cooling31
- Electrical system26
- Air bags24
- Structure21
- Service brakes, hydraulic18
- Suspension15
- Exterior lighting11
- Steering7
- Tires6
- Equipment6
- Engine5
- Seat belts4
- Vehicle speed control3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
21
27
32
18
22
13
12
6
2
9
4
1
8
4
1
3
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2002 | 21 |
| 2003 | 27 |
| 2004 | 32 |
| 2005 | 18 |
| 2006 | 22 |
| 2007 | 13 |
| 2008 | 12 |
| 2009 | 6 |
| 2010 | 2 |
| 2011 | 9 |
| 2012 | 4 |
| 2013 | 1 |
| 2014 | 8 |
| 2015 | 4 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Power train
38 reports2 crashes
“I WAS DRIVING DOWN THE ROAD AND HEARD A WHIRRING NOISE FROM UNDER THE HOOD AND I LOST THE ABILITY TO GO INTO DRIVE AND REVERSE COME TO FIND OUT IT WAS A CLOGGED TRANS FILTER SO I REPLACED IT AND THE CAR RAN GREAT FOR ABOUT 2 WEEKS AND NOW I HAVE TORQUE CONVERTER OUT OF RANGE CODES POPPING UP THE CAR HAS 88000 MILES ON IT AND I WOULD LIKE TO THINK TRANSMISSIONS ARE SUPPOSED TO BE ABLE TO LAST AT LEAST 150 TO 180 THOUSAND MILES BEFORE GOING BAD THIS IS NOT A CHEAP NOR EASY FIX PLEASE HELP”
Engine and engine cooling
31 reports1 crash1 fire
“I GOT MY OIL CHANGED, TIRES ROTATED, AND WINDSHIELD WIPERS REPLACED ON APRIL 13 2011 AROUND 6:30PM. MY OIL CHANGE TOOK APPROXIMATELY 15 MIN. AFTER THE OIL CHANGE AND TIRE ROTATION, I PAID AND WENT STRAIGHT HOME. I WAS NOT INFORMED BY ANYONE AT VALVOLINE THAT ANYTHING WAS WRONG WITH MY CAR. I GOT IN MY CAR AROUND 7:40AM ON APRIL 14TH AND HEADED TOWARDS MY INSURANCE COMPANY ON ASHEVILLE HIGHWAY. AS I ENTERED ONTO BUSINESS 85, MY CAR STARTED TO SMOKE FROM UNDER THE HOOD AND I COULD FEEL HEAT ON MY FEET NEAR THE GAS PEDAL AND BRAKE. AS I TRIED TO BRAKE AND SLOW THE CAR DOWN, SOMETHING UNDER THE HOOD CAUGHT FIRE AND THE BRAKES FAILED TO STOP THE CAR AND THE CAR ENDED UP SLIDING INTO THE BACK OF A PICK UP TRUCK AND THE HOOD AND FRONT END OF THE CAR COMPLETELY BURST INTO FLAMES. THE BRAKES ON THE CAR WERE REPLACED SUPPOSED HAVE BEEN REPLACED BY THE DEALER BEFORE I PURCHASED THE CAR IN DECEMBER OF 2010. BECAUSE OF THE INCIDENT, I SPRAIN MY WRIST, DISLOCATED MY TOE, AND AM WITHOUT A VEHICLE. *TR”
Electrical system
26 reports1 fire
“TL* THE CONTACT OWNS A 2002 DODGE NEON. WHEN THE CONTACT OPENED THE VEHICLE DOOR, A MOUSE WAS SEEN RUNNING FROM THE FLOOR OF THE PASSENGER SIDE OF THE VEHICLE AND UNDER THE SEAT. THE CONTACT STATED THAT THE RODENT ENTERED THE VEHICLE THROUGH THE AIR VENTS IN THE REAR OF THE VEHICLE TO CHEW ON THE WIRES INSIDE THE ENGINE COMPARTMENT. THE CONTACT HAD TO PLACE MOUSE TRAPS INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.”
Air bags
24 reports21 crashes
“TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS CONTACTED, BUT THE CALL WAS FORWARDED TO VOICEMAIL. THE CONTACT LEFT A VOICEMAIL MESSAGE. THE FAILURE MILEAGE WAS 106,696.”
Structure
21 reports
“TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS RUSTED AND PARTIALLY FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.”
Service brakes, hydraulic
18 reports3 crashes
“VEHICLE 2002 DODGE NEON 22,351 MILES ON VEHICLE. WHILE MY WIFE WAS BACKING OUT OF GARAGE THE BRAKES FAILED. THREE PIECES OF FRONT DISK BRAKE PADS WERE FOUND LYING ON THE GARAGE FLOOR (STILL IN MY POSSESSION). BOTH FRONT INSIDE DISK PADS APPEARED TO HAVE BROKEN IN HALF. UPON CHECKING THE FRONT BRAKES I FOUND NO PADS IN PLACE ON THE LEFT INSIDE OF THE BRAKE AND ONLY ONE HALF OF THE BRAKE PAD ON THE INSIDE OF THE RIGHT BRAKE WHICH WAS STILL WITH THE VEHICLE, OBVIOUSLY THE REST OF THE PADS WERE ON THE FLOOR OF MY GARAGE. MY WIFE WAS SHAKEN BUT THANKFUL THAT SHE WASN'T DRIVING IN TRAFFIC WHEN THE BRAKE PADS FELL OFF THE CAR. THE VEHICLE HAD TO BE TOWED TO JOE CECCONI"S CHRYSLER TO HAVE NEW FRONT BRAKES PUT ON THE VEHICLE. I FEEL THAT THIS WAS EITHER A DEFECT IN THE BRAKE PADS OR A FAULTY ENGINEERING DESIGN AND BECAUSE OF THE SERIOUSNESS OF THE CONSEQUENCES THAT COULD HAVE RESULTED I FELT THAT THIS INCIDENT SHOULD BE REPORTED. I'M ALSO SENDING A LETTER TO CHRYSLER IN REGARDS TO THIS MATTER. *JB”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.