Problems · NHTSA complaints

2002 Dodge Neon problems

Owners filed 184 complaints about the 2002 Dodge Neon with NHTSA between Jan 2002 and Dec 2018. The most-cited component is power train (38).

Complaints
184
Filed with NHTSA
Crashes
29
Reported by owners
Fires
3
Reported by owners
Injuries
18
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train38
  2. Engine and engine cooling31
  3. Electrical system26
  4. Air bags24
  5. Structure21
  6. Service brakes, hydraulic18
  7. Suspension15
  8. Exterior lighting11
  9. Steering7
  10. Tires6
  11. Equipment6
  12. Engine5
  13. Seat belts4
  14. Vehicle speed control3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
200221
200327
200432
200518
200622
200713
200812
20096
20102
20119
20124
20131
20148
20154
20161
20173
20181

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

38 reports2 crashes
“I WAS DRIVING DOWN THE ROAD AND HEARD A WHIRRING NOISE FROM UNDER THE HOOD AND I LOST THE ABILITY TO GO INTO DRIVE AND REVERSE COME TO FIND OUT IT WAS A CLOGGED TRANS FILTER SO I REPLACED IT AND THE CAR RAN GREAT FOR ABOUT 2 WEEKS AND NOW I HAVE TORQUE CONVERTER OUT OF RANGE CODES POPPING UP THE CAR HAS 88000 MILES ON IT AND I WOULD LIKE TO THINK TRANSMISSIONS ARE SUPPOSED TO BE ABLE TO LAST AT LEAST 150 TO 180 THOUSAND MILES BEFORE GOING BAD THIS IS NOT A CHEAP NOR EASY FIX PLEASE HELP”
Owner complaint to NHTSAFiled Dec 31, 2018Power trainODI 11164248

Engine and engine cooling

31 reports1 crash1 fire
“I GOT MY OIL CHANGED, TIRES ROTATED, AND WINDSHIELD WIPERS REPLACED ON APRIL 13 2011 AROUND 6:30PM. MY OIL CHANGE TOOK APPROXIMATELY 15 MIN. AFTER THE OIL CHANGE AND TIRE ROTATION, I PAID AND WENT STRAIGHT HOME. I WAS NOT INFORMED BY ANYONE AT VALVOLINE THAT ANYTHING WAS WRONG WITH MY CAR. I GOT IN MY CAR AROUND 7:40AM ON APRIL 14TH AND HEADED TOWARDS MY INSURANCE COMPANY ON ASHEVILLE HIGHWAY. AS I ENTERED ONTO BUSINESS 85, MY CAR STARTED TO SMOKE FROM UNDER THE HOOD AND I COULD FEEL HEAT ON MY FEET NEAR THE GAS PEDAL AND BRAKE. AS I TRIED TO BRAKE AND SLOW THE CAR DOWN, SOMETHING UNDER THE HOOD CAUGHT FIRE AND THE BRAKES FAILED TO STOP THE CAR AND THE CAR ENDED UP SLIDING INTO THE BACK OF A PICK UP TRUCK AND THE HOOD AND FRONT END OF THE CAR COMPLETELY BURST INTO FLAMES. THE BRAKES ON THE CAR WERE REPLACED SUPPOSED HAVE BEEN REPLACED BY THE DEALER BEFORE I PURCHASED THE CAR IN DECEMBER OF 2010. BECAUSE OF THE INCIDENT, I SPRAIN MY WRIST, DISLOCATED MY TOE, AND AM WITHOUT A VEHICLE. *TR”
Owner complaint to NHTSAFiled Apr 15, 2011Engine and engine coolingCrash reportedFire reportedODI 10395992

Electrical system

26 reports1 fire
“TL* THE CONTACT OWNS A 2002 DODGE NEON. WHEN THE CONTACT OPENED THE VEHICLE DOOR, A MOUSE WAS SEEN RUNNING FROM THE FLOOR OF THE PASSENGER SIDE OF THE VEHICLE AND UNDER THE SEAT. THE CONTACT STATED THAT THE RODENT ENTERED THE VEHICLE THROUGH THE AIR VENTS IN THE REAR OF THE VEHICLE TO CHEW ON THE WIRES INSIDE THE ENGINE COMPARTMENT. THE CONTACT HAD TO PLACE MOUSE TRAPS INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.”
Owner complaint to NHTSAFiled Aug 2, 2017Electrical systemODI 11012272

Air bags

24 reports21 crashes
“TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS CONTACTED, BUT THE CALL WAS FORWARDED TO VOICEMAIL. THE CONTACT LEFT A VOICEMAIL MESSAGE. THE FAILURE MILEAGE WAS 106,696.”
Owner complaint to NHTSAFiled May 16, 2016Air bagsCrash reportedODI 10865246

Structure

21 reports
“TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS RUSTED AND PARTIALLY FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.”
Owner complaint to NHTSAFiled Sep 29, 2015StructureODI 10778467

Service brakes, hydraulic

18 reports3 crashes
“VEHICLE 2002 DODGE NEON 22,351 MILES ON VEHICLE. WHILE MY WIFE WAS BACKING OUT OF GARAGE THE BRAKES FAILED. THREE PIECES OF FRONT DISK BRAKE PADS WERE FOUND LYING ON THE GARAGE FLOOR (STILL IN MY POSSESSION). BOTH FRONT INSIDE DISK PADS APPEARED TO HAVE BROKEN IN HALF. UPON CHECKING THE FRONT BRAKES I FOUND NO PADS IN PLACE ON THE LEFT INSIDE OF THE BRAKE AND ONLY ONE HALF OF THE BRAKE PAD ON THE INSIDE OF THE RIGHT BRAKE WHICH WAS STILL WITH THE VEHICLE, OBVIOUSLY THE REST OF THE PADS WERE ON THE FLOOR OF MY GARAGE. MY WIFE WAS SHAKEN BUT THANKFUL THAT SHE WASN'T DRIVING IN TRAFFIC WHEN THE BRAKE PADS FELL OFF THE CAR. THE VEHICLE HAD TO BE TOWED TO JOE CECCONI"S CHRYSLER TO HAVE NEW FRONT BRAKES PUT ON THE VEHICLE. I FEEL THAT THIS WAS EITHER A DEFECT IN THE BRAKE PADS OR A FAULTY ENGINEERING DESIGN AND BECAUSE OF THE SERIOUSNESS OF THE CONSEQUENCES THAT COULD HAVE RESULTED I FELT THAT THIS INCIDENT SHOULD BE REPORTED. I'M ALSO SENDING A LETTER TO CHRYSLER IN REGARDS TO THIS MATTER. *JB”
Owner complaint to NHTSAFiled Aug 24, 2006Service brakes, hydraulicODI 10166464
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.