Problems · NHTSA complaints

2002 Dodge Ram 2500 problems

Owners filed 155 complaints about the 2002 Dodge Ram 2500 with NHTSA between Mar 2002 and Apr 2021. The most-cited component is structure (40).

Complaints
155
Filed with NHTSA
Crashes
10
Reported by owners
Fires
1
Reported by owners
Injuries
6
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Structure40
  2. Steering20
  3. Power train19
  4. Suspension14
  5. Fuel system, diesel13
  6. Service brakes, hydraulic10
  7. Tires9
  8. Engine and engine cooling8
  9. Air bags6
  10. Fuel system, other6
  11. Vehicle speed control5
  12. Wheels5
  13. Electrical system4
  14. Fuel system, gasoline4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 31, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
200212
200313
20048
200513
20065
200718
200813
20099
201010
201120
20124
20132
20148
20152
20164
20179
20181
20192
20201
20211

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Structure

40 reports
“TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL AREAS. THE FAILURE STARTED SMALL, BUT WORSENED PROGRESSIVELY. THE MANUFACTURER WAS NOT NOTIFIED OF THIS FAILURE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 198,000.”
Owner complaint to NHTSAFiled Jun 1, 2016StructureODI 10871908

Steering

20 reports2 crashes
“I PURCHASED A 2003 DODGE RAM 2500 5.7 V8 4WD. MY STEERING HAS GOTTEN REALLY LOOSE OVER THE LAST WEEK. I BROUGHT IT IN TO DEALERSHIP FOR A PREVIOUS RECALL. AND THE TECHNICIAN TOLD ME THAT MY STEERING GEAR WAS GOING OUT AND THAT IT SHOULD NOT BE BAD.”
Owner complaint to NHTSAFiled Apr 13, 2021Steering, SuspensionODI 11407919

Power train

19 reports3 crashes
“TL* THE CONTACT WAS A LAW ENFORCEMENT OFFICER. WHILE A MOTHER WAS ATTEMPTING TO EXIT A 2002 DODGE RAM 2500 WITH THE ENGINE RUNNING, THE TWO YEAR OLD PASSENGER IN THE VEHICLE SHIFTED THE VEHICLE FROM THE PARK POSITION INTO REVERSE. THE VEHICLE ROLLED BACKWARDS AND CAUSED THE MOTHER TO FALL. THE CHILD SUBSEQUENTLY FELL OUT OF THE VEHICLE AND WAS RUN OVER BY FRONT DRIVER'S SIDE WHEEL. THE CHILD WAS TRANSPORTED BY AMBULANCE TO THE NEARBY HOSPITAL. THE CHILD WAS PRONOUNCED DECEASED UPON ARRIVAL. A POLICE REPORT WAS FILED. THE POLICE REPORT NUMBER WAS: 2017-6489. THE CONTACT WAS CONCERNED THAT THE SHIFT INTERLOCK FUNCTION FAILED TO OPERATE AS INTENDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,013. .UPDATED 09/07/17 *BF *JS”
Owner complaint to NHTSAFiled May 23, 2017Power trainODI 10991203

Suspension

14 reports
“DEATH WOBBLE. EXPERIENCE WHEN HITTING SMALL/MINOR BUMPS IN THE ROAD OR RAILROAD TRACKS. VIOLENT SHAKING CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND ALMOST IMPOSSIBLE TO KEEP YOUR FOOT ON THE BRAKE PEDAL TO TRY TO COME TO A STOP. SHAKING IS SO VIOLENT THAT THE DRIVER IS BOUNCED AROUND IN THE SEAT, MOMENTARILY AIRBORNE AND ITESM IN THE TRUCK FLY AROUND. LAWSUIT WAS ISSUSED ON 2004 AND NEWER MODELS BUT AFFECTS OLDER MODELS AS WELL. WE NOW HAVE PAID $900 IN PARTS TO FIX THE "DEATH WOBBLE" THAT HAD WE KNOWN WAS AN ISSUE, WOULD NOT HAVE PURCHASED THE TRUCK. COMPLETELY UNSAFE TO DRIVE WHEN IT IS OUR DAILY DRIVER AND WE CANNOT AFFORD TO PARK IT AND PURCHASE ANOTHER VEHICLE TO REPLACE IT WITH. CANNOT SELL IN CURRENTY CONDITION HAVING A "DEATH WOBBLE". NO GUARANTEE THAT THE PURCHASED PARTS WILL FIX THE PROBLEM.”
Owner complaint to NHTSAFiled Mar 3, 2017Steering, SuspensionODI 10958570

Fuel system, diesel

13 reports
“TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE FUEL RETURN LINE FROM THE INJECTOR PUMP WAS CRACKED AT THE FITTING LOCATION. AS A RESULT, FUEL WAS LEAKING FROM THE VEHICLE AND IT WOULD NOT START. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 271,500. UPDATED 09/27/11 *BF UPDATED 09/30/11”
Owner complaint to NHTSAFiled Jul 18, 2011Fuel system, dieselODI 10413414

Service brakes, hydraulic

10 reports1 crash
“TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, HE APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT STOP. A CLICKING NOISE WAS HEARD AND THE VEHICLE EVENTUALLY STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY NOTICED THAT THE FRONT SUSPENSION WAS DAMAGED. THE FRONT SUSPENSION SYSTEM WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 64,000. UPDATED 08/15/11 *BF THE CONSUMER STATED HE HAD NO POWER FOR APPROXIMATELY TWO TO THREE MILES. A DIAGNOSIS REVEALED THE LEFT FRONT BEARING HUB AND ANTI-LOCK SPEED SENSOR WERE BAD AND NEEDED TO BE REPLACED. ALSO, THE TURBO CHARGER WAS BROKEN AND THE FUEL INJECTION PUMP WAS BAD. UPDATED 05/03/12”
Owner complaint to NHTSAFiled Jul 18, 2011Suspension, Fuel system, diesel, Service brakes, hydraulicODI 10413425
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 31, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.