Problems · NHTSA complaints

1999 Ford Contour problems

Owners filed 444 complaints about the 1999 Ford Contour with NHTSA between Dec 1998 and May 2023. The most-cited component is structure (93).

Complaints
444
Filed with NHTSA
Crashes
30
Reported by owners
Fires
13
Reported by owners
Injuries
35
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Structure93
  2. Electrical system67
  3. Engine and engine cooling57
  4. Visibility41
  5. Service brakes, hydraulic40
  6. Suspension37
  7. Air bags28
  8. Power train27
  9. Fuel system, gasoline26
  10. Tires26
  11. Equipment25
  12. Seat belts22
  13. Vehicle speed control14
  14. Steering14

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19981
199928
200054
200143
200242
200362
200469
200567
200622
200723
200810
20095
20104
20117
20121
20131
20141
20151
20161
20171
20180
20190
20200
20210
20220
20231

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Structure

93 reports1 crash
“REAR FRAME, SUSPENSION RUSTED COMPLETELY INTO AN WENT OUT OF CONTROL AND THREW ME INTO DITCH. THIS IS COMPLETELY NOT ACCEPTABLE. I HAVE 1960'S CARS %100 BETTER THAN THIS . I KNOW THIS IS A 1999 BUT THIS IS COMPLETELY UNACCEPTABLE. CAN ANYTHING BE DONE.”
Owner complaint to NHTSAFiled Feb 15, 2017StructureODI 10954971

Electrical system

67 reports1 crash10 fires1 related recall
“I HAVE A 1999 FORD CONTOUR I BOUGHT IT AND 6 MONTHS LATER THE TIMING BELT WENT OUT THIS COST ME $800.00 OUT OF POCKET AFTER THE WARRANTY PAID THEIR PART. DROVE IT ANOTHER 3 MONTHS WHEN IT STALLED OUT AND STARTED SPUTTERING I REPLACED THE PLUGS, WIRES, IGNITION CONTROL BOX, AND FUEL FILTER AND FOUND A HOSE THAT HAD A HOLE IN IT FROM BEING MELTED AFTER REPLACING ALL OF THAT FOUND THE TRANSMISSION TO BE LEAKING AND NO WAY TO GET TO IT EASILY. STILL RAN CRAPPY TOOK IT TO A GARAGE AND WAS TOLD THEY COULD NOT FIGURE IT OUT BROUGHT IT HOME AND IT WON'T RUN ANYMORE IT STILL DOES NOT RUN NOT SURE WHAT ELSE TO DO HAD TO BUY ANOTHER VEHICLE TO GET TO AND FROM WORK WHILE STILL PAYING ON THIS ONE AND CAN NOT USE IT ANYMORE. THIS IS MY SECOND FORD AND I WILL NOT EVER GET ANOTHER ONE. AND WITH ALL THIS GOING ON WHEN THE MECHANIC SHUT THE BACK PASSENGER THE GLASS SHATTERED AND IT WAS SHUT NORMALLY. ALSO THE RADIO HAS ISSUES. *TR”
Owner complaint to NHTSAFiled Jan 14, 2008Engine and engine cooling, Power train, Electrical system, EquipmentODI 10214776

Engine and engine cooling

57 reports1 crash2 fires
“TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE DASHBOARD NEEDED TO BE REPLACED. AFTER THE REPLACEMENT WAS MADE, THE DASHBOARD DEVELOPED A GAP NEXT TO THE PASSENGER SIDE VENT, WHICH OVER TIME, CAUSED THE VENT TO SINK BEHIND THE DASHBOARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KEN GORDON FORD) AND HAD IT REPAIRED. WHILE DRIVING APPROXIMATELY 55 MPH UNDER NORMAL CONDITIONS, THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE THERMOSTAT WAS REPAIRED. A FEW DAYS LATER THE VEHICLE OVERHEATED AGAIN. THE CONTACT DISCOVERED THAT THE TIMING BELT AND WATER PUMP NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.”
Owner complaint to NHTSAFiled Jan 14, 2008Engine and engine cooling, Unknown or otherODI 10214834

Visibility

41 reports2 fires
“THE DASHBOARD WINDSHIELD AIR/DEFROSTING VENT COVER BELOW THE WINDSHIELD POPPED OFF AND THE DASHBOARD PADDING HAS PEALED UP BLOCKING WINDSHIELD/FORWARD VISIBILITY. THIS HAS CAUSED THE VEHICLE TO FAIL THE VIRGINIA SAFETY INSPECTION. ALL REMEDIES WE HAVE TRIED HAVE ONLY SEEM TO PROVIDE TEMPORARY RELIEF. I HAVE PICTURES. I HAVE TALKED TO SEVERAL OTHER CONTOUR OWNERS WHO HAVE THE SAME PROBLEMS AND I HAVE SEEN CONTOURS IN PARKING LOTS WITH SIMILAR CONDITIONS. ADDITIONALLY, I WAS TOLD THIS WAS IDENTIFIED IN A PAST SAFETY RECALL. THIS IS A SAFETY HAZARD RESULTING FROM DEFECTIVE MATERIALS AND POOR DESIGN. *JS”
Owner complaint to NHTSAFiled Jul 4, 2012Visibility, StructureODI 10464182

Service brakes, hydraulic

40 reports4 crashes2 related recalls
“TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE VEHICLE STALLS AND MAKES A LOT OF NOISE DURING ACCELERATION. THE OVERHEAD LIGHTS AND OTHER INTERIOR LIGHTING WILL NOT DIM WHEN THE VEHICLE IS TURNED OFF. THE CONTACT MUST REMOVE THE BULBS TO DIM THE LIGHTS. WHEN THE KEY IS INSERTED IN THE IGNITION, THE IGNITION SWITCH LOCKS UP. A MECHANIC STATED THAT THE FRONT SWAY BAR WAS LEAKING AND THE BRAKES, ROTORS, AND STRUTS WERE CORRODED AND NEEDED TO BE REPLACED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.”
Owner complaint to NHTSAFiled Dec 28, 2007Service brakes, hydraulic, Fuel system, gasoline, Electrical systemODI 10213103

Suspension

37 reports3 crashes1 related recall
“I HAVE A 1999 FORD WINDSTAR AND IT HAS ABOUT 155,000 MILES ON IT. MY WIFE WAS COMING HOME WITH FIVE OF MY SIX KIDS AND TURNED OFF OF THE 4-LANE HIGHWAY ONTO OUR EXIT FOR OUR HOUSE AND THE REAR AXLE BROKE..IF SHE HAD STAYED ON THE 4-LANE AT 65 M.P.H. WE COULD'VE HAD MULTIPLE INJURIES OR EVEN DEATHS !! I HAVE REVIEWED ALL KINDS OF COMPLAINTS ON THE SAME PROBLEM...WHY HAVEN'T THERE BEEN ANY RECALLS. *TR”
Owner complaint to NHTSAFiled Jun 10, 2010SuspensionODI 10335736
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.