Problems · NHTSA complaints

1997 Ford Contour problems

Owners filed 234 complaints about the 1997 Ford Contour with NHTSA between Feb 1996 and Feb 2013. The most-cited component is electrical system (43).

Complaints
234
Filed with NHTSA
Crashes
11
Reported by owners
Fires
12
Reported by owners
Injuries
12
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system43
  2. Engine and engine cooling36
  3. Power train32
  4. Service brakes, hydraulic28
  5. Exterior lighting20
  6. Visibility20
  7. Steering18
  8. Suspension17
  9. Fuel system, gasoline9
  10. Air bags9
  11. Tires8
  12. Equipment7
  13. Structure6
  14. Seat belts5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19963
199711
199817
199948
200040
200145
200222
200319
20048
20058
20062
20076
20081
20091
20101
20110
20121
20131

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

43 reports9 fires1 related recall
“THE WIRING HARNESS HAS DETERIORATED TO WHERE THE ENGINE RUNS LEAN AND DIES. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING. ONCE HOME I CHECKED EVERYTHING I COULD UNTIL THE ENGINE COMPARTMENT COOLED THEN NOTICED THE WIRING ON THE NUMBER 1 CYLINDER. THE MORE I LOOKED I COULD SEE ALL THE INJECTOR PLUGS WERE DETERIORATED BADLY WITH NUMBER 4 BEING WORSE. JUST TOUCHING THE HARNESS CAUSES THE INSULATION TO FLAKE OFF AND BARE WIRES TO BE EXPOSED. I PURCHASED A CODE READER TO ALLOW PROPER INDICATIONS OF WHAT CODES WERE INDICATED WHEN THE CHECK ENGINE LIGHT ILLUMINATED. NOW FORD WANTS ME TO TAKE THE VEHICLE TO A DEALER SO THEY CAN CHARGE ME AND TELL ME WHAT I ALREADY KNOW AND CAN PLAINLY SEE! *TR”
Owner complaint to NHTSAFiled Aug 6, 2012Electrical system, EngineODI 10469368

Engine and engine cooling

36 reports
“BOUGHT A 1997 FORD CONTOUR AND 4 DAYS LATER THE HEAD GASKET BLEW. AFTER BEING IN SHOP OVER A MONTH AND MANY OTHER PROBLEMS REPAIRED I FINALLY GOT CAR BACK AND THE VERY NEXT DAY THE HEAD GASKET BLEW AGAIN WITHIN 2 MILES FROM MY HOUSE. *TR”
Owner complaint to NHTSAFiled Nov 12, 2007Engine and engine coolingODI 10208704

Power train

32 reports1 related recall
“TL*THE CONTACT OWNS A 1997 FORD CONTOUR. WHILE ATTEMPTING TO SHIFT GEARS, THE GEAR INDICATOR DISPLAYED AN INACCURATE READING. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V233000 (POWERTRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT). THE VEHICLE HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 01/29/08 *BF UPDATED 01/29/08 *TR”
Owner complaint to NHTSAFiled Dec 28, 2007Power trainODI 10213063

Service brakes, hydraulic

28 reports8 crashes2 related recalls
“TL*THE CONTACT OWNS A 1997 FORD CONTOUR. WHILE THE CONTACT APPLIED THE BRAKES AT 30 MPH, THE VEHICLE FAILED TO STOP. THE VEHICLE DROVE UPHILL AND INTO A PARKING LOT AND STOPPED BY EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 141,000. UPDATED 02-01-08 *BF THE CONSUMER STATED THE HYDRAULIC VACUUM LINE WAS LEAKING. UPDATED 02/01/08 *TR”
Owner complaint to NHTSAFiled Jul 25, 2007Service brakes, hydraulicODI 10197454

Exterior lighting

20 reports1 related recall
“COULD NOT GET AN INSPECTION STICKER - NO MECHANIC COULD FIND OUT WHY THE CHECK ENGINE WILL NOT GO OFF -VERY COSTLY. IT STALLS WHEN RAINING, THE PASSENGER DOOR HANDLE DOES NOT WORK, IT HAS TO WARM UP FOR 5 MINUTES BEFORE IT WILL MOVE, THE TAIL LIGHTS CAME LOOSE, CAUSING MELTING OF HOUSING, EVERY VALVE IMAGINABLE HAS BEEN REPLACED, BELT SQUEALS WHEN AIR OR DEFROST TURNED ON. *TR”
Owner complaint to NHTSAFiled Mar 6, 2009Parking brake, Fuel system, gasoline, Exterior lighting, Latches/locks/linkages, Unknown or otherODI 10260956

Visibility

20 reports1 fire1 related recall
“TL*THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT THE DEFROSTER STOPPED WORKING. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:CONTROLS/WIRING) IN 2001. THE INSTRUMENT PANEL AND TAIL LIGHTS ALSO DO NOT WORK. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) IN 1999. THE CURRENT MILEAGE IS 92,794 AND FAILURE MILEAGE WAS 90,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR”
Owner complaint to NHTSAFiled Jul 5, 2007Exterior lighting, Visibility, Electrical systemODI 10195359
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.