Problems · by component

2011 Ford Edge electrical system problems

687 owner complaints to NHTSA about the 2011 Ford Edge cite electrical system, 38% of all 1,803 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
687
38% of all complaints
Crashes
1
Reported by owners
Fires
4
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 5 - 7 MPH, the vehicle failed to stop as needed. The brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. There was a squeaking sound coming from the vehicle. While making a left turn the vehicle shut off. The driver sustained a strain to the foot while depressing the brake pedal. The vehicle was towed to a residence. The contact called AAA Roadside Assistance. The contact stated that brakes service and an oil change were performed prior to the failure. The mechanic informed the contact that the failure was associated with the brake booster. The vehicle was taken to the local dealer, and it was confirmed that there was no recall associated with the failure. The manufacturer was contacted by phone, but no assistance was provided. The approximate failure mileage was 63,000.”
Owner complaint to NHTSAFiled Sep 29, 2026Service brakes, hydraulic, Electrical systemODI 11767795
“Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reported it before, hopefully you'll find the info. Please help!”
Owner complaint to NHTSAFiled Jan 15, 2026Electrical systemODI 11711303
“Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help”
Owner complaint to NHTSAFiled Nov 19, 2025Electrical system, Service brakesODI 11700272
“Originally when I purchased my, 2011 Ford Edge SEL 3.5L v6. I was informed upon purchasing the vehicle that the rear view camera was malfunctioning. I told the car dealer that was no big issue that I would take care of the problem. This was in around Sept 21, 2021. I did buy a new camera and replaced the malfunctioning camera. Which it worked just fine until the issued recall for the 2021 ford edge when my vehicle started showing the rear view camera unavailable. Which was weird since it worked completely fine the day before. I did a full software update to the system. The first time it said update successful. I then ended up resetting and full system factory reset and went to perform the software update to Sync3. My rear view camera has been unaffectively fixed after the problem. First arose. I did repair a faulted wire in the harness which didn't work either. I suspect that it still may be a software issue or that the business I work for is somehow blocking the signal. I work for Maple Bear Inc doing business as Instacart LLC. It does seem since the last revamping of the instacart driver platform was right around the time of the rear view camera…”
Owner complaint to NHTSAFiled Oct 6, 2025Electrical system, Unknown or otherODI 11691759
“Rear backup camera has inverted picture and sometimes blank picture. I see recalls for newer Edge models with same problem but not the 2011. Second issue: sometimes the door ajar light is displayed on dash when doors are closed. Usually indicates driver door. Close several times and then it will finally work again. Has caused battery to run down in past if not caught before leaving vehicle. This is random as to when it happens, but I see online that it’s a common problem.”
Owner complaint to NHTSAFiled Sep 9, 2025Electrical systemODI 11686077
“The contact owns a 2011 Ford Edge. The contact stated that while driving at various speeds, the door locks failed to operate as intended. The sunroof froze while closing or opening. The contact stated that the lights were flashing independently, and the alarm was independently activated. In addition, there was a burning odor entering the vehicle through the A/C vents. The message "Door Ajar" was displayed; however, the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not notified of the failure. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Jul 24, 2025Electrical systemODI 11675952

Showing 6 of 687 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Electrical system: software

Free remedy

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Electrical systemReported Feb 24, 2011NHTSA 11V128000
Data from NHTSA Recalls API · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.