Problems · NHTSA complaints
2011 Ford Edge problems
Owners filed 1,803 complaints about the 2011 Ford Edge with NHTSA between Oct 2010 and Sep 2026. The most-cited component is electrical system (687).
Complaints
1,803
Filed with NHTSA
Crashes
23
Reported by owners
Fires
4
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system687
- Structure274
- Service brakes261
- Exterior lighting187
- Engine179
- Power train172
- Vehicle speed control88
- Latches/locks/linkages83
- Fuel/propulsion system57
- Service brakes, hydraulic49
- Electronic stability control (esc)43
- Steering29
- Fuel system, gasoline21
- Back over prevention18
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
5
31
29
81
261
324
350
180
94
107
82
65
48
56
37
38
15
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2010 | 5 |
| 2011 | 31 |
| 2012 | 29 |
| 2013 | 81 |
| 2014 | 261 |
| 2015 | 324 |
| 2016 | 350 |
| 2017 | 180 |
| 2018 | 94 |
| 2019 | 107 |
| 2020 | 82 |
| 2021 | 65 |
| 2022 | 48 |
| 2023 | 56 |
| 2024 | 37 |
| 2025 | 38 |
| 2026 | 15 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
687 reports1 crash4 fires1 related recall
“The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 5 - 7 MPH, the vehicle failed to stop as needed. The brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. There was a squeaking sound coming from the vehicle. While making a left turn the vehicle shut off. The driver sustained a strain to the foot while depressing the brake pedal. The vehicle was towed to a residence. The contact called AAA Roadside Assistance. The contact stated that brakes service and an oil change were performed prior to the failure. The mechanic informed the contact that the failure was associated with the brake booster. The vehicle was taken to the local dealer, and it was confirmed that there was no recall associated with the failure. The manufacturer was contacted by phone, but no assistance was provided. The approximate failure mileage was 63,000.”
Structure
274 reports2 crashes1 related recall
“The throttle body issues again with the burning smell as well the whole car shut down like the other two times I reported on this website! Please note the team who fixed it last time was at Poway Ford and the main manager from auto maintenance was fired due to attempting to correct the issue on my 2011 Ford Edge!”
Service brakes
261 reports10 crashes
“Break Booster Break fell to the floor, slow to stop, spongy. I was able to put on my hazards and roll to safety stop. Huge risk if I was going faster or turning a curve. Dangerous to me and others to not being able to stop The problem hasn’t been taken to the shop yet as it was closed and I had the same problem in 2025 and 2023 which were confirmed and fixed with ford parts. I am suspecting it is the same issue. Even if replaced the car is likely not safe wi the this part failing 3 times in less than 4 years. No warnings or symptoms, just falls to the floor and spongy break reaction”
Exterior lighting
187 reports
“the hazard lights will turn on while driving, and or while the vehicle is parked, thus draining the battery. The button to turn them on and or off is a "pressure sensitive" button which fails from the swelling of heat and or moisture. This is a major issue as the vehicle can't be driven now since the hazards just turn on and off.”
Engine
179 reports3 crashes1 fire
“My 2011 Ford Edge stalled on the freeway March 1st 2025. I had purchased the car in 2019, and kept up with regular maintenance. My mechanic tells me its an issue with the "water pump" thats is connected to the timing belt, and that the engine has been flooded? Now I need to replace my engine! I looked into it and it turns out THOUSANDS of others have gone through this too. Someone needs to have this car/engine PULLED off the market. When I purchased it, it was supposed to be a reliable car for my family, now I dont know what I'm going to do because Ford just doesn't care about their customers.”
Power train
172 reports2 crashes
“The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was parked, the gear shifter was shifted to drive(D) however, the vehicle started to reverse instead. The failure recurred before the contact was able to drive forward. No warning light was illuminated. The vehicle was taken to the dealer for an advancetrac repair however, the transmission failure was not diagnosed. The manufacturer was made aware of the failure and suggested that the contact file a complaint with the NHTSA Hotline. The approximate failure mileage was 105,050”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.