Problems · NHTSA complaints

2011 Ford Edge problems

Owners filed 1,803 complaints about the 2011 Ford Edge with NHTSA between Oct 2010 and Sep 2026. The most-cited component is electrical system (687).

Complaints
1,803
Filed with NHTSA
Crashes
23
Reported by owners
Fires
4
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system687
  2. Structure274
  3. Service brakes261
  4. Exterior lighting187
  5. Engine179
  6. Power train172
  7. Vehicle speed control88
  8. Latches/locks/linkages83
  9. Fuel/propulsion system57
  10. Service brakes, hydraulic49
  11. Electronic stability control (esc)43
  12. Steering29
  13. Fuel system, gasoline21
  14. Back over prevention18

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20105
201131
201229
201381
2014261
2015324
2016350
2017180
201894
2019107
202082
202165
202248
202356
202437
202538
202615

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

687 reports1 crash4 fires1 related recall
“The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 5 - 7 MPH, the vehicle failed to stop as needed. The brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. There was a squeaking sound coming from the vehicle. While making a left turn the vehicle shut off. The driver sustained a strain to the foot while depressing the brake pedal. The vehicle was towed to a residence. The contact called AAA Roadside Assistance. The contact stated that brakes service and an oil change were performed prior to the failure. The mechanic informed the contact that the failure was associated with the brake booster. The vehicle was taken to the local dealer, and it was confirmed that there was no recall associated with the failure. The manufacturer was contacted by phone, but no assistance was provided. The approximate failure mileage was 63,000.”
Owner complaint to NHTSAFiled Sep 29, 2026Service brakes, hydraulic, Electrical systemODI 11767795

Structure

274 reports2 crashes1 related recall
“The throttle body issues again with the burning smell as well the whole car shut down like the other two times I reported on this website! Please note the team who fixed it last time was at Poway Ford and the main manager from auto maintenance was fired due to attempting to correct the issue on my 2011 Ford Edge!”
Owner complaint to NHTSAFiled Apr 29, 2026StructureODI 11734578

Service brakes

261 reports10 crashes
“Break Booster Break fell to the floor, slow to stop, spongy. I was able to put on my hazards and roll to safety stop. Huge risk if I was going faster or turning a curve. Dangerous to me and others to not being able to stop The problem hasn’t been taken to the shop yet as it was closed and I had the same problem in 2025 and 2023 which were confirmed and fixed with ford parts. I am suspecting it is the same issue. Even if replaced the car is likely not safe wi the this part failing 3 times in less than 4 years. No warnings or symptoms, just falls to the floor and spongy break reaction”
Owner complaint to NHTSAFiled Jun 28, 2026Service brakesODI 11747014

Exterior lighting

187 reports
“the hazard lights will turn on while driving, and or while the vehicle is parked, thus draining the battery. The button to turn them on and or off is a "pressure sensitive" button which fails from the swelling of heat and or moisture. This is a major issue as the vehicle can't be driven now since the hazards just turn on and off.”
Owner complaint to NHTSAFiled Jul 23, 2025Exterior lightingODI 11675664

Engine

179 reports3 crashes1 fire
“My 2011 Ford Edge stalled on the freeway March 1st 2025. I had purchased the car in 2019, and kept up with regular maintenance. My mechanic tells me its an issue with the "water pump" thats is connected to the timing belt, and that the engine has been flooded? Now I need to replace my engine! I looked into it and it turns out THOUSANDS of others have gone through this too. Someone needs to have this car/engine PULLED off the market. When I purchased it, it was supposed to be a reliable car for my family, now I dont know what I'm going to do because Ford just doesn't care about their customers.”
Owner complaint to NHTSAFiled Sep 19, 2025EngineODI 11688275

Power train

172 reports2 crashes
“The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was parked, the gear shifter was shifted to drive(D) however, the vehicle started to reverse instead. The failure recurred before the contact was able to drive forward. No warning light was illuminated. The vehicle was taken to the dealer for an advancetrac repair however, the transmission failure was not diagnosed. The manufacturer was made aware of the failure and suggested that the contact file a complaint with the NHTSA Hotline. The approximate failure mileage was 105,050”
Owner complaint to NHTSAFiled Jan 11, 2024Power trainODI 11564936
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.