2010 Ford Escape Hybrid electrical system problems

“**NHTSA Vehicle Safety Complaint** Vehicle: 2010 Ford Escape AWD VIN: [XXX] I am submitting this complaint because my vehicle has experienced serious safety problems involving both the steering system and the fuel system. The steering wheel has become extremely difficult to turn, making it unsafe to drive. In addition, the fuel system is leaking fuel, creating a potential fire hazard. My understanding is that this vehicle previously received recall repairs related to these systems. Despite those repairs, the same dangerous conditions have returned. The vehicle has been undrivable for approximately two weeks because I believe it is unsafe to operate. I am requesting that NHTSA review whether the recall remedy was effective and whether these failures indicate that additional action is necessary to protect owners of affected vehicles. Because these defects involve steering control and a potential vehicle fire, I believe they present an unreasonable safety risk.”

“My car is a limited version which equipped a Microsoft SYNC system which providing backup camera and vehicle system setting and information such as hybrid status, driven mode, battery charging status, GPS navigation, etc. Just because this 'Upgrade', the clock and date setting is different with regular escape hybrid cars which comes from the satellite only. Driver could adjust the hour and minute, but the day, month, and year would be reset to a certain day of 2006 if battery changing. After that, the date could be updated by GPS signal automatically. It was working well until one year ago. Now, my car is showing Oct, 2006 and running day after day. I did some research on internet and found a lot of drivers with same issue. A engineer revealed the root cause that Ford used a ten digits week counting method based on a starting date in 2006 to display the current date which could only working within 1023 weeks (17.5 years). Without changing the hardware, software might not correct this issue. I'm not sure and went to Ford dealer shop last week, they denied this issue and refused to recall even repair this car. I hope Ford could recall the fix this obvious defective product soon.”

“AFTERMARKET SEAT COVER AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY. I can't electricly move my seats when I try and air bag warning comes in my dash board”

“The contact owns a 2010 Ford Escape. The contact stated while driving at approximately 15 MPH and making a right turn, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. Additionally, on several occasions, the vehicle failed to immediately start. The contact replaced the ignition switch, battery, starter, and alternator; however, the failure persisted. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 150,000.”

“My power steering keeps going in and out while I am driving. If I turn off the car and then turn it back on it comes back on but it is happening very frequently and will go out again as soon as I start driving. I was told that there is a recall for this and want more information. It is not safe.”

“My power steering went out after I got my car. My starter doesn’t work I have to use a button on my keys to always start my car the key will not start my car. It’s very hard to turn my car and it went out while I was making a turn and myself siblings and boyfriend almost got hit by an oncoming car. The car has not been inspected, I can have my car looked at most likely upon request unless I have work but I can come in the next available day. There were no messages or warnings to my car or any symptoms before they went out.”