Problems · NHTSA complaints

2010 Ford Escape Hybrid problems

Owners filed 2,130 complaints about the 2010 Ford Escape Hybrid with NHTSA between Dec 2009 and Oct 2026. The most-cited component is vehicle speed control (566).

Complaints
2,130
Filed with NHTSA
Crashes
32
Reported by owners
Fires
3
Reported by owners
Injuries
23
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Vehicle speed control566
  2. Power train513
  3. Engine505
  4. Fuel/propulsion system446
  5. Steering442
  6. Electrical system219
  7. Structure86
  8. Fuel system, gasoline71
  9. Visibility71
  10. Service brakes56
  11. Engine and engine cooling36
  12. Suspension35
  13. Electronic stability control (esc)27
  14. Visibility/wiper24

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20091
201049
201126
201292
2013926
2014166
201594
2016108
2017132
2018159
201989
202073
202146
202243
202344
202436
202528
202618

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Vehicle speed control

566 reports10 crashes1 fire
“The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, and then stopped at a traffic light, the vehicle independently accelerated. The contact stated that the failure had occurred several times and she was able to avoid having an accident. The contact stated that the power steering also became inoperable, and the steering column seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact that an unknown Customer Satisfaction Program had expired. The failure mileage was approximately 141,246.”
Owner complaint to NHTSAFiled Nov 15, 2023Steering, Vehicle speed controlODI 11555281

Power train

513 reports3 crashes1 fire
“Transmission axle was leaking 2020 and it was repaired two times that I paid for. It started leaking again a few months ago we took it in and discovered that it's a bearing or bushing which was a known issue for Ford escape and their suggesting rebuild or replace. That the leaking that we had the seal replaced couldn't stop the internal damage that it would still leak because the transmission is faulty and has a known issue with either bearings or bushings.”
Owner complaint to NHTSAFiled Jul 23, 2025Power trainODI 11675677

Engine

505 reports4 crashes
“Bout the vehicle from a used car dealership in Victorville and in 22 days the truck valve body gave out in the middle of me driving almost causing a car accident on freeway. The solenoid D is stuck in off and the transmission on this model is known to do this I need help or some answers”
Owner complaint to NHTSAFiled Oct 26, 2025Structure, Service brakes, EngineODI 11695708

Fuel/propulsion system

446 reports3 crashes1 fire
“**NHTSA Vehicle Safety Complaint** Vehicle: 2010 Ford Escape AWD VIN: [XXX] I am submitting this complaint because my vehicle has experienced serious safety problems involving both the steering system and the fuel system. The steering wheel has become extremely difficult to turn, making it unsafe to drive. In addition, the fuel system is leaking fuel, creating a potential fire hazard. My understanding is that this vehicle previously received recall repairs related to these systems. Despite those repairs, the same dangerous conditions have returned. The vehicle has been undrivable for approximately two weeks because I believe it is unsafe to operate. I am requesting that NHTSA review whether the recall remedy was effective and whether these failures indicate that additional action is necessary to protect owners of affected vehicles. Because these defects involve steering control and a potential vehicle fire, I believe they present an unreasonable safety risk.”
Owner complaint to NHTSAFiled Oct 28, 2026Steering, Electrical system, Fuel/propulsion systemODI 11774137

Steering

442 reports8 crashes
“Loss of Electric Power Steering Assist Power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds. Steering locks up while driving. This has happened 3 times within the last 6 months. Before this, the last few years it has been difficult starting the car with the key. It would take multiple tries before starting. But now that the steering has locked up more than twice while driving is concerning. I see there were previous problems with the steering and corrected in 2014. After reading the recall description, it sounds to be the same problem. And recently i parked the vehicle, put in park, pulled the key and when opening the door beeping occurred like the key was in the ignition. Once the key was put in the ignition, it stopped. Please Help, [XXX] [XXX]/[XXX]”
Owner complaint to NHTSAFiled Sep 26, 2026SteeringODI 11767192

Electrical system

219 reports2 crashes
“My car is a limited version which equipped a Microsoft SYNC system which providing backup camera and vehicle system setting and information such as hybrid status, driven mode, battery charging status, GPS navigation, etc. Just because this 'Upgrade', the clock and date setting is different with regular escape hybrid cars which comes from the satellite only. Driver could adjust the hour and minute, but the day, month, and year would be reset to a certain day of 2006 if battery changing. After that, the date could be updated by GPS signal automatically. It was working well until one year ago. Now, my car is showing Oct, 2006 and running day after day. I did some research on internet and found a lot of drivers with same issue. A engineer revealed the root cause that Ford used a ten digits week counting method based on a starting date in 2006 to display the current date which could only working within 1023 weeks (17.5 years). Without changing the hardware, software might not correct this issue. I'm not sure and went to Ford dealer shop last week, they denied this issue and refused to recall even repair this car. I hope Ford could recall the fix this obvious defective product soon.”
Owner complaint to NHTSAFiled Jun 3, 2026Electrical systemODI 11741950
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.