2015 Ford Escape steering problems

“While driving the power steering goes completely out. It jolts suddenly and causes to steer off course. The steering tightens up making it difficult to safely make turns. Occasionally the steering assist goes back on without warning, forcing another jolt and overcorrection. It can not be safely driven with this malfunction. It forces the wheel to suddenly turn hard unexpectedly., making it dangerous for me, my passengers, and other drivers in the road We have had the problem confirmed by a Ford service mechanic. A Steering Assist notification flashes on the dash, as well.”

“"While driving down a steep mountain hill, my 2015 Ford Escape suffered a sudden and complete loss of electric power steering assist without any advance warning... We came within inches of a catastrophic collision and almost crashed directly into a utility pole." I'm absolutely terrified & Now going to cost a fortune. No injury, Just wife Panic attack.”

“The vehicle currently has 119,000 miles. While driving, I received a service steering assist fault on my dashboard and immediately lost all power steering. There was no previous signs of any sort of power steering failure whatsoever. After diagnosing the vehicle, it was determined that the power steering control assist module head failed, which is directly attached to the rack and pinion assembly. After doing some research, it is very apparent that this is a common issue on all Fords of this era that have electric power steering. Due to the module being built into the rec companion, the entire rack assembly has to be replaced, which is about a $3000 job at the dealership. Given how much this is a reported problem I am surprised that it’s not already recall. This raises a severe driver safety concern as when operators are on the highway and lose all power steering, there is a little to no reaction that they are able to have when going 70+ miles per hour.”

“The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 75 MPH, the vehicle unexpectedly started to decelerate even though the RPM was extremely elevated. There was a high-pitched whine coming from the vehicle, and the tires screeched before the vehicle came to an abrupt stop, ceasing all functions. The contact turned off the vehicle in the middle of the interstate because the vehicle could not be moved to the shoulder. A passerby assisted with pushing the vehicle to the side of the road using a push bar. The contact stated that the steering wheel had seized. The vehicle was restarted, and the message “Transmission Fault - Service Immediately” was displayed, followed by the check engine warning light becoming illuminated. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 132,000. The VIN was not available.”

“The contact’s wife owns a 2015 Ford Escape. The contact stated while idling or while driving at various speeds, the steering wheel felt loose and there was no resistance while turning the steering wheel. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.”

“rack & pinion, and power steering assist fault. I am writing to bring to your attention a critical safety issue I recently encountered with my 2015 Ford Escape. I am deeply concerned about the lack of response and accountability from Ford regarding this matter, and I kindly request your assistance in addressing this potentially life-threatening problem. During a recent incident, my vehicle's power steering suddenly failed, rendering the car extremely difficult to maneuver. The lack of power steering made it nearly impossible for me to maintain a straight line, let alone perform any evasive maneuvers to avoid potential hazards on the road. Fortunately, this incident occurred in a drive-thru, and my children were not present in the vehicle at the time. I dread to think of the consequences if this failure had happened while driving at higher speeds or in a more critical situation. Upon taking my car to the Ford dealership for inspection and repair, I was shocked to learn that the power steering issue is not covered under my warranty. The dealership informed me that because my vehicle has exceeded 60,000 miles and is now over four years old, it falls outside the…”