2020 Ford Escape fuel system, gasoline problems

“The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.”

“The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), and the vehicle was taken to the dealer, where an engine control software update was performed as an interim repair. The contact stated that while driving at various speeds, smoke was coming from under the hood and the RPM was fluctuating. Additionally, there was an abnormally strong gasoline odor coming from the vehicle even while the vehicle was turned off. The manufacturer was notified of the failure by phone and advised the contact not to drive the vehicle due to a fire risk. The contact scheduled a service appointment with Mike Carpino Ford Pittsburg, Inc. (1097 US-69, Pittsburg, KS 66762). The manufacturer was contacted several times, and a case was opened, but the contact was denied the contact information for the engineering department and towing assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 106,000.”

“The contact owns a 2020 Ford Escape. The contact stated that while driving, the vehicle began shuddering and nearly lost power. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part for the recall repair was not yet available. The local dealer was contacted, and the vehicle was taken to the dealer for an interim repair. The contact stated that there was an abnormal rotten egg odor coming from the vehicle after the repair. The vehicle was sputtering while accelerating, and there was a delay with the engine responding. The manufacturer was notified of the failure. The failure mileage was 130,000.”

“The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was taken to a certified mechanic who diagnosed that the spark plugs had failed and needed to be replaced. The mechanic replaced the spark plugs; however, the failure persisted. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue and was unable to provide an expected date when parts would be available.”

“The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While the contact’s son was driving approximately 45 MPH, the screen on the radio went black. The vehicle was pulled over to the side of the road, and the radio independently reset and displayed the correct information. The failure had occurred approximately 3 - 4 times. The radio screen often displayed erroneous information with distorted images. The contact stated that the vehicle was included in a recall for the door, and after the recall repair was performed, the key fob failed to lock and unlock the doors. The vehicle was taken to the dealer, and the contact was informed that the manufacturer had not provided the parts for the recall repairs. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.”

“The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”