Problems · by component

2020 Ford Escape visibility/wiper problems

45 owner complaints to NHTSA about the 2020 Ford Escape cite visibility/wiper, 3% of all 1,548 complaints for this model year.

Complaints
45
3% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the visibility/wiper

Verbatim from NHTSA complaints, newest first
“The fabric liner at the top of the car that is a sun block for the moon roof has come loose multiple times on both sides and it seems that the piece that should retract and keep tension on the cloth so that it properly feeds into the head liner is malfunctioning. The dealership has attempted to fix it multiple times and it continues to come loose and is now out of warranty. It hangs down when attempting to open the roof and blocks the rear view for the driver which is a huge safety concern.”
Owner complaint to NHTSAFiled Oct 24, 2026Visibility/wiperODI 11773443
“**Subject: Unavailable Safety Recall Remedy – Ford Recall 26S14 / NHTSA 26V-117** I am submitting this concern regarding an outstanding safety recall affecting the front windshield wiper motor on my 2020 Ford Escape SE. Ford Recall 26S14 (NHTSA Campaign 26V-117) was announced in March 2026 because the windshield wiper motor may fail, causing the windshield wipers to stop operating properly. This defect presents a serious safety concern. If the windshield wipers fail during rain or other adverse weather conditions, a driver could suddenly lose the ability to see the roadway, surrounding vehicles, pedestrians, and other hazards. As of October 9, 2026, my vehicle remains subject to this recall, and NHTSA's VIN-specific database indicates that a remedy is not yet available. I am particularly concerned about continuing to operate a vehicle with an unresolved defect affecting a critical visibility and safety system. I respectfully request that NHTSA review the status of Ford's recall remedy, verify the anticipated repair availability, and provide guidance regarding appropriate safety precautions while affected vehicle owners await a repair. I also request that Ford…”
Owner complaint to NHTSAFiled Oct 9, 2026Visibility/wiperODI 11770204
“Our 2020 Ford escape cowling is separated from the windshield. I took it to a body shop to see if they could fix it. The strip groove that connects the cowling to the windshield has separated from the glass. The only way to fix it is replace the windshield. This is a know issue with Ford cars researching. I was in recently for the windshield motor replacement warranty. I asked the service tech about it and stated not covered considered a "body issue." This is does not sit well. Is there anything that can be done. We take very good care of our car. This is cosmetic but it appears to be a known defect.”
Owner complaint to NHTSAFiled Oct 2, 2026Visibility/wiperODI 11768595
“Wipers will swipe a couple times then stop half way and not descend all the way. Then begin to “flutter” have to shut off for them to descend and turn on again, over and over.”
Owner complaint to NHTSAFiled Aug 26, 2026Visibility/wiperODI 11759877
“While driving intermittent wipers started. After only 4-5 inches in motion, they began stuttering until reaching about ¾ of the full elevation. At that point they stalled. I turned them on, which made no change. When turning off, they returned to the lowered or of position. If it had been raining, my visibility would have been severely impacted. This action continues after 3 days. I learned there is an issued recall for this issue in the same year/make/model, but my VIN / vehicle is not yet covered.”
Owner complaint to NHTSAFiled Jul 17, 2026Visibility/wiperODI 11751210
“The wiper has stopped working. The part number, LJ6Z17508J, is listed under NHTSA bulletin 26V117, but Ford claims that the vehicle is not covered under the recall. Please expand the safety recall to include this VIN number. This is a dangerous situation!”
Owner complaint to NHTSAFiled Jun 22, 2026Visibility/wiperODI 11745569

Showing 6 of 45 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.