Problems · NHTSA complaints

1998 Ford Escort ZX2 problems

Owners filed 23 complaints about the 1998 Ford Escort ZX2 with NHTSA between Feb 1998 and Dec 2011. The most-cited component is vehicle speed control (4).

Complaints
23
Filed with NHTSA
Crashes
2
Reported by owners
Fires
6
Reported by owners
Injuries
6
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Vehicle speed control4
  2. Engine and engine cooling4
  3. Air bags2
  4. Electrical system2
  5. Suspension2
  6. Tires2
  7. Power train2
  8. Structure2
  9. Seats1
  10. Seat belts1
  11. Exterior lighting1
  12. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19982
19993
20002
20011
20021
20033
20041
20056
20061
20071
20081
20090
20100
20111

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Vehicle speed control

4 reports2 fires
“1998 FORD EXPEDITION CAUGHT FIRE AS A RESULT OF A FAULTY CRUISE CONTROL SWITCH (ACCORDING TO INSURANCE FIRE INVESTIGATOR) - FORD CLAIMED THEY SENT 3 RECALL NOTICES, BUT I NEVER RECEIVED ANY UNTIL 3 DAYS AFTER THE FIRE - I SUFFERED PERSONAL PROPERTY AND OTHER DAMAGES AND FORD HAS REFUSED LIABILITY. *TR”
Owner complaint to NHTSAFiled Sep 11, 2007Vehicle speed controlFire reportedODI 10202565

Engine and engine cooling

4 reports2 fires
“CAR MAKES HIDIOUSLY LOUD SCREECHING SOUND. MECHANICS CAN'T FIND WHERE IT IS. I REPLACED MANY PARTS BUT THE SOUND CONTINUES TO COME OUT.”
Owner complaint to NHTSAFiled Jul 14, 2005Engine and engine cooling, Unknown or otherODI 10128790

Air bags

2 reports2 crashes
“A STALLED SUBURBAN IN THE #1 LANE AT A TRAFFIC SIGNAL BECAME VISIBLE WHEN THE VAN DIRECTLY AHEAD OF ME SWERVED AT THE LAST MOMENT. I HIT THE BRAKES BUT HIT THE SUV AND TOTALED MY ESCORT. THE DRIVER'S AIR BAG FAILED TO DEPLOY AND THE SEATBELT CAUSED A BROKEN STERNUM, CRACKED RIBS. ALSO HAD RIGHT ARM BROKEN IN 3 PLACES WHILE BRACING FOR IMPACT. PASSENGER SIDE AIRBAG DID DEPLOY, ALTHOUGH THERE WAS NO PASSENGER. *TR”
Owner complaint to NHTSAFiled Jul 29, 2008Air bagsCrash reportedODI 10236229

Electrical system

2 reports1 fire
“I WAS DRIVING FROM THE STORE ON 10/27/05 ,WHEN I STOP TO A RED LIGHT AND I SAW SMOKE COME FROM THE SIDE AND FRONT OF THE CAR. THE LIGHT TURNED GREEN AND I PROCEEDED TO GO HOME ,WHEN I GOT HOME I RAN UP THE STAIRS TO WHERE I LIVE AND EXPLAIN TO MY BOYFRIEND SMOKE IS COMING FROM THE CAR HE WENT DOWN STAIRS TO CHECK AND THERE WAS A FIRE UNDER MY HOOD MY BOYFRIEND PUT THE FIRE OUT AND THEN WE TALKED ABOUT THE FIRE AND WE ALSO DROVE TO THE FORD DEALERSHIP WHICH WE GOT NO ANSWERS. NOW ON 10/28/05 WE HAD A WRECKER TO TOW THE CAR TO A FORD DEALERSHIP SO THEY WOULD SEE THE DAMAGE THEY LOOKED ON THE COMPUTER AND WE WERE INFORMED THERE'S NO RECALL ON THE FORD WINDSTAR GL, BUT THEY WOULD FIX IT BUT NOT UNDER WARRANTY, I ASK THE MANAGER WHAT DID HE SUGGEST HE SAID, CALL MY INSURANCE AND SEE WHAT THEY SAY. BUT INSTEAD OF DOING THAT I TOWED THE CAR TO A ELECTRITION AND HIS DESCRIPTION WAS THE PIGTALE WAS BURNT AND ALSO THE BRAKE PRESSURE SWITCH WAS BURNT UP AND NEEDED TO BE REPLACED I DON'T KNOW MUCH ABOUT CARS, BUT I KNOW THERE SHOULD NOT HAVE BEEN A FIRE.*JB”
Owner complaint to NHTSAFiled Nov 2, 2005Electrical systemFire reportedODI 10141596

Suspension

2 reports
“I HAVE A '1998 FORD ZX2. IT'S REALLY MAKING SQUEAKING SOUND SINCE AROUND 2 YEARS AGO, I AM SURE THAT THIS IS NOT AN USUAL SQUEAKING SOUND YOU IMAGINE. I HAD MY CAR INSPECTED AT FORD DEALERSHIP AND OTHER CAR REPAIR CENTER. BEFORE INSPECTION, EVERY MECHANICIAN GUARANTEED HE COULD FIX IT. BUT AFTER LOOKING AT MY CAR, THEY JUST WONDERING WHY, AND THEY GAVE UP, AND I JUST SHOULD PAID. I TRIED TO REPLACE ALL KINDS OF BELTS AND COMPRESSA(?), BUT I JUST WASTED MY MONEY ABOUT $2,000 FOR THAT. AND THERE'S STILL LOUD SOUND OF PROBLEM. WHEN I REPORTED AT FORD CUSTOMER SERVICE ABOUT MY CAR, THEY E-MAIL ME THAT THEY WOULD CONTACT WITHIN 3 BUSINESS DAY, BUT THEY DIDN'T.HE FORD IS SO "IRRESPONSIBLE". I THINK I DID EVERY THING I CAN.*AK EVERYBODY ON THE ROAD IS LAUGHING AT ME AND MY CAR, WHILE I AM DRIVING. I SHOULD SELL MY CAR NOW, BUT WHO CAN BUY THIS KIND OF BAD FORD CAR? PLEASE TELL ME WHAT SHOULD I DO. THANKS.”
Owner complaint to NHTSAFiled Jul 25, 2003SuspensionODI 10029210

Tires

2 reports
“JULY 2002 GOING NORTH ON I65 IN THE EDGE OF LOUISVILLE KY DRIVING APX 55 MPH THE RIGHT REAR INSIDE DUEL TIRE BLEW OUT WITH THE OUTER RUBBER AND STEEL COMING OFF THE CASING OF THE TIRE. THIS WAS THE FIRST OF TWO BLOWOUTS. THE SECOND HAPPENED OCT 2002 IN FLORIDA ON I 75 NEAR OCALA. THE FIRST TIRE WAS REPLACED BY A FIRESTONE DEALER IN COLUMBUS INDIANA AT NO COST> THE SECOND WAS REPLACED BY A FIRESTONE DEALER IN OCALA, FL. AT A 60% COSTING ME 50.24. I HAVE CONTACTED FIRESTONE AND THEY OFFERED TO GIVE ME 50% OF THE COST OF THE TIRES ON ANOTHER TIRE THEY SAID I NEED TO UPGRADE TO THE CORRECT TIRE THAT SHOULD OF BEEN PUT ON THE M/H BY FORD FIRESTONE WANTS ME TO PUT 4 TIRES THAT ARE THEIR BETTER DESIGN FOR MH USAGE. THEY WILL GIVE ME ONLY 50% ON 4 TIRES SAYING I ONLY NEED TO REPLACE THE REAR TIRES. I HAVE HAD TWO TIRES SEPERATE IN THE LAST 3,000 MILES OR SO. I DO NOT THINK THESE TIRES ARE SAFE AND I DON'T THINK IT WOULD BE SAFE TO MIX THE TWO DIFFERENT TIRES. I AM STUCK WITH 7 FIRESTONE TIRES THAT HAVE THE HISTORY OF FAILING . I HAVE REPLACED ALL THE TIRES (6 )ON THE GROUND WITH MICHELIN TIRES AT A COST OF $1,200.00. IS THERE ANY RELIEF I CAN GET FOR THE REPLACEMENT OF THESE TIRES? DT”
Owner complaint to NHTSAFiled Nov 8, 2002TiresODI 769482
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.