Problems · NHTSA complaints
1999 Ford Escort ZX2 problems
Owners filed 365 complaints about the 1999 Ford Escort ZX2 with NHTSA between Dec 1998 and May 2019. The most-cited component is engine and engine cooling (74).
Complaints
365
Filed with NHTSA
Crashes
84
Reported by owners
Fires
14
Reported by owners
Injuries
58
People reported injured
Deaths
4
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine and engine cooling74
- Air bags68
- Suspension46
- Electrical system44
- Power train41
- Service brakes, hydraulic22
- Equipment19
- Steering18
- Seat belts16
- Tires15
- Visibility13
- Fuel system, gasoline13
- Exterior lighting12
- Vehicle speed control11
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
63
60
48
30
32
30
36
19
14
8
5
5
0
4
0
3
0
2
3
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 1998 | 2 |
| 1999 | 63 |
| 2000 | 60 |
| 2001 | 48 |
| 2002 | 30 |
| 2003 | 32 |
| 2004 | 30 |
| 2005 | 36 |
| 2006 | 19 |
| 2007 | 14 |
| 2008 | 8 |
| 2009 | 5 |
| 2010 | 5 |
| 2011 | 0 |
| 2012 | 4 |
| 2013 | 0 |
| 2014 | 3 |
| 2015 | 0 |
| 2016 | 2 |
| 2017 | 3 |
| 2018 | 0 |
| 2019 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine and engine cooling
74 reports2 crashes
“TL* THE CONTACT OWNS A 1999 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. A LOCAL MECHANIC DIAGNOSED THAT THE TIMING BELT WAS DEFECTIVE. IN ADDITION, THE MOTOR FAILED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 93,083.”
Air bags
68 reports60 crashes3 fires
“1999 FORD ESCORT,HAD A WRECK AND THE CAR WAS TOTALED OUT BY INSURANCE ADJUSTER,THE AIRBAGS DID NOT DEPLOY AND EVEN THE INSURANCE ADJUSTER STATED WOW THE AIRBAGS DIDN'T EVEN DEPLOY. ME AND MY GIRLFRIEND WERE INJURED AND WENT TO THE EMERGENCY ROOM AND HAVE NOT BEEN ABLE TO WORK SINCE OCTOBER 2011 AND HAVE OVER 100,000 DOLLARS ALONE IN MEDICAL BILLS AND STILL HAVE TO HAVE SURGERY. AIRBAGS SHOULD HAVE WORKED LIKE THEY WERE INSTALLED TO DO. I CALLED AND SPOKE WITH SOMEONE AT YOUR LOCATION AND SHE SAID THAT THERE WASN'T A RECALL YET,BUT THEY HAVE HAD SEVERAL COMPLAINTS ABOUT THE SAME THING. I DID NOT KNOW HOW TO FILL OUT THE INFORMATION ABOUT THE EQUIPMENT. MY COMPLAINT IS THAT THE AIRBAGS DID NOT DEPLOY OR WORK WHEN WE HAD A ACCIDENT IN WHICH THE CAR WAS TOTALED OUT AND WE WERE IN A 1999 FORD ESCORT. *TR”
Suspension
46 reports3 crashes
“TOOK CAR IN FOR OIL CHANGE. TECH DISCOVERED BOTH REAR SPRINGS ARE BROKEN. WAS QUOTED $1200 TO REPLACE, INCLUDING STRUTS (STILL GOOD). I AM IN MINNESOTA AND THIS CAR HAS NO TRACTION IN THE SNOW. I CAN DRIVE AT 10 MPH AND THE BACK STILL BREAKS TRACTION. I HAVE SPUN OUT MORE DRIVING THIS CAR THAN I HAVE WITH ANY OTHER VEHICLE. I DO THINK FORD DESIGNED AND SOLD AN UNSAFE VEHICLE. *TR”
Electrical system
44 reports2 crashes9 fires
“TL* THE CONTACT OWNS A 1999 FORD ESCORT. THE CONTACT STATED THAT THE REAR HEATER BLOWER FAILED AND SPARKS WERE SHOOTING FROM THE WIRING HARNESS. THE CONTACT WAS ABLE TO DISCONNECT THE HARNESS BEFORE A FIRE IGNITED. THE CONTACT LOCATED A MANUFACTURERS RECALL FOR DEFECTIVE WIRING OF THE DEFROSTER SYSTEM, IN WHICH HE BELIEVED TO BE THE CAUSE OF THE FAILURE, BUT DID NOT CONFIRM IF THERE WERE ANY RECALLS ON HIS PARTICULAR VEHICLE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 105,000.”
Power train
41 reports4 crashes1 fire
“TL* THE CONTACT OWNS A 1999 FORD ESCORT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND NO OCCUPANT INSIDE, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WAS IN THE PARK POSITION AT THE TIME. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.”
Service brakes, hydraulic
22 reports4 crashes
“COMPANY STATES THEY DO A COMPREHENSIVE INSPECTION, SELL HIGH QUALITY USED VEHICLES, MEET CUSTOMERS PERSONAL NEEDS, AND BACK THEIR PRODUCT. NO INSPECTION WAS DONE, ONLY COSMETIC REPAIRS TO SELL THE CAR. NO INSPECTION REPORT CAN BE PRODUCED EXCEPT THE REPAIRS BEFORE CAR WAS PUT ON LOT. THIS VEHICLE IS FAR FROM THE HIGH QUALITY. WE HAVE HAD THIS VEHICLE BACK IN THE SHOP 14 TIMES IN 14 MONTHS. IT DID NOT MEET THE 4 PERSONAL NEEDS WE REQUESTED. EVERYTHING WITH THOSE NEEDS HAS GONE COMPLETELY WRONG! WE DID NOT WANT A FORD; WE GOT A FORD, IT IS NOT RELIABLE. WE HAVE BEEN DEALING WITH THE AC AT THE SHOP 7 TIMES, NOW RENDERING THE CAR DISABLED. IT IS NOT RELIABLE, KEEPS BREAKING DOWN. IT DOES NOT GET GOOD MILEAGE; CAR GETS 21 MPG WHEN IT SHOULD GET ABOUT 35-38 ACCORDING TO MFG. WARRANTY WAS BURNED BY MILES GOING BACK AND FORTH TO SHOP FOR CONSTANT REPAIRS. 700 MILES FOR THE SAME ISSUE- THE AC. SERVICE ISSUES ARE THAT THEY HAVE NOT FOUND THE ROUTE OF THE PROBLEM AND WE KEEP HAVING TO GO BACK TO GET THE SAME THING FIXED. OWNER IS UNCOOPERATIVE, WONT LISTEN, ALWAYS COMES BACK WITH RESPONSES AND REPLIES THAT GO IN CIRCLES. HE WILL NOT LISTEN. WE HAVE BEEN ASKING FOR A…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.