Problems · by component

1996 Ford Explorer structure problems

60 owner complaints to NHTSA about the 1996 Ford Explorer cite structure, 4% of all 1,468 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
60
4% of all complaints
Crashes
5
Reported by owners
Fires
2
Reported by owners
Injuries
14
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“SUDDEN UNINTENTIONAL ACCELERATION: ON THREE DIFFERENT OCCASIONS, FROM YEARS 1998-2015. THE FIRST INCIDENT OCCURRED IN TOWN, 1998. I HAD TO APPLY THE EMERGENCY BRAKE TO DISENGAGE THE SURGING ACCELERATOR. I HAD THE VEHICLE TOWED TO THE DEALER, WHO COULD FIND NOTHING WRONG. PERHAPS A FLOOR MAT PROBLEM, THEY SAID. I REPLACED THE MATS WITH AN AFTER MARKET PAIR- SUV COMPATIBLE AND MUD RESISTANT WITH MANY, GRIPPERS ON THE UNDERSIDE. WITHIN A YEAR, I QUIT DRIVING THE VEHICLE AND MY HUSBAND TOOK THE EXPLORER AS HIS DAILY DRIVER. HE NEVER EXPERIENCED THE PROBLEM, I HAD HAD. I SOLD MY CAR AFTER RETIREMENT AND ON OCCASION NOW DRIVE THE 1996 FORD EXPLORER AGAIN. I HAVE HAD TWO MORE INCIDENTS OF SUA WITHIN 2014-2015 - BOTH ON THE INTERSTATE, BOTH WITH THE REPLACEMENT MATS. AT THE BEGINNING OF BOTH TRIPS, I ENSURED THAT THE MAT LOOKED A SAFE DISTANCE FROM THE PEDALS. BUT-BOTH TIMES, THAT THE UNINTENTIONAL ACCELERATION HAPPENED, I REACHED DOWN AND GRABBED THE MAT BEHIND MY FEET AND PULLED IT AWAY FROM THE ACCELERATOR PEDAL. THIS DISENGAGED THE RUNAWAY SPEED. I BELIEVE THE PROBLEM IS NOT ONLY THE MANUFACTURING STRUCTURE OF THE MATS, BUT THE SIZE/SHAPE OF THE FORD PEDAL. THE…”
Owner complaint to NHTSAFiled Sep 2, 2016StructureODI 10903334
“WHEN EVER I GO OVER A BUMP OR A DIP IN THE ROAD. SOMETHING (SWAY BAR) SEEMS AS IF IT SOMETHING IS CRACKED AND THE TIRE AXES IS ABOUT TO FALL OFF IN THE MIDDLE OF THE ROAD. *TR”
Owner complaint to NHTSAFiled Sep 5, 2014Suspension, StructureODI 10631108
“DRIVER-SIDE FRONT SEAT BELT WILL NOT STAY CONNECTED. DOOR LOCKS BROKEN (WILL NOT LOCK), AND LOCK KEY WORKS IN THE DOOR LOCKS SPORADICALLY. IN ADDITION, DRIVER-SIDE EXTERIOR DOOR HANDLE RECENTLY (1/15/2114) WILL NOT OPEN DOOR. *TR”
Owner complaint to NHTSAFiled Jan 30, 2014Electrical system, Seat belts, StructureODI 10562244
“APPROXIMATELY ONE DAY AFTER TRUCK WAS PURCHASED, IT WAS NOTICED PASSENGERS SITTING IN THE BACK SEATS OF THE CAR COULD NOT OPEN THEIR DOORS. CHILD SAFETY LOCKS WERE LOOKED AT AND RESET, BUT DOORS STILL WOULD NOT OPEN. THIS IS A SAFETY HAZARD AS PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUR SAFELY IN THE CASE OF AN ACCIDENT. *TR”
Owner complaint to NHTSAFiled Aug 13, 2013Electrical system, StructureODI 10535183
“NOTICED THAT THE RECLINER HANDLE WAS BENT ON THE DRIVERS SIDE. THE NEXT TIME I WENT TO RECLINE THE SEAT THE HANDLE BROKE OFF AT THE RIVET POINT. COMMON PROBLEM ACCORDING TO THE DEALER. THE PART CAN ONLY BE BOUGHT FROM FORD AND THE COST IS $100. THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM FOR A LATER YEAR EXPLORER. DEALER SAID THE NEW PART IS MORE HEAVY DUTY AND MADE TO REPLACE THE STOCK VERSION THAT WAS LIGHT DUTY. NO RECALL WAS ISSUED AND THEY HAVE STOPPED MAKING THE PART. *TR”
Owner complaint to NHTSAFiled Sep 5, 2012Structure, SeatsODI 10473996
“TL*THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT STATED THAT THE HATCHBACK SUPPORT GATE WOULD NOT PROPERLY SUPPORT THE GLASS. ALSO, THE CHILD SAFETY LOCKS DO NOT WORK PROPERLY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. SHE NOTIFIED THE MANUFACTURER AND THEY STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V137000 (STRUCTURE:BODY:HATCHBACK/LIFT GATE:SUPPORT DEVICE) OR NHTSA CAMPAIGN ID NUMBER 96V070000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 129,000.”
Owner complaint to NHTSAFiled Oct 19, 2007Structure, Latches/locks/linkagesODI 10206344

Showing 6 of 60 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Structure: hatchback

Free remedy

VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE LIFTGATE ASSIST GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED.

StructureReported Aug 19, 1997NHTSA 97V137000
Data from NHTSA Recalls API · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.