1998 Ford Explorer seats problems

“SPEED CONTROL GETS HOT TO TOUCH. ALL TOP FACING HAS MELTED OFF FROM HEAT. I WAS ON HIGHWAY AND MY STEERING WHEEL BECAME EXTREMELY HOT. MY SEAT WAS REPAIRED AFTER RECALL YEARS AGO. IT CONTINUES TO DROP LOW TO FLOOR.”

“UPON GETTING INTO MY CAR THE SEAT SUDDENLY FELL BACKWARDS , THANK GOODNESS I WAS NOT DRIVING DOWN THE STREET I COULD HAVE BEEN INJURED OR KILLED. THE POST THAT HOLDS THE DRIVERS SEAT IN THE UPRIGHT POSITION BROKE. AFTER CHECKING ON LINE FOR RECALLS I FOUND THAT THERE IS A PROBLEM WITH THIS AND A RECALL HAD BEEN ISSUED BUT MY VIN IS NOT IN THE DEALERS DATA BASE SO THEY WILL NOT MAKE THE REPAIRS. I DID NOT RECEIVE A RECALL LETTER AND DO NOT KNOW WHAT TO DO NEXT. *TR”

“ABOUT 3 YEARS AGO I STARTED TO NOTICE THE DRIVERS SIDE SEAT RECLINING AND I COULDN'T RESET IT TO THE UPRIGHT POSITION. THROUGH THE YEARS THE RECLINE GOT WORST AND I CONTACTED FORD AND ADVISED THEM THAT THIS MAY BE RELATED TO THEIR RECALL # 03V281000. FORD RESPONDED BY TELLING ME THAT I ALREADY GOT SERVICED FOR THIS RECALL AND THAT MY VEHICLE HAS NO OUTSTANDING RECALLS. I PURCHASED ANOTHER SEAT AND RECENTLY HAD IT INSTALLED. UPON INSPECTION OF THE ORIGINAL SEAT MY MECHANIC AND I NOTICED A STRESS CRACK ON THE RECLINING BRACKET OF THE SEAT. MY ARGUMENT IS THAT FORDS RECALL REMEDY DIDN'T SOLVE THE PROBLEM BECAUSE IT IS A DEFECTIVE RECLINING BRACKET THAT IS CAUSING THIS PROBLEM NOT THE UPPER BOLT THEY REPLACED. I HAVE WORKED AS AN AIRCRAFT MECHANIC AND KNOW A STRESS CRACK WHEN I SEE IT. THIS IS DEFINITELY A FACTORY DEFECT AND SHOULD BE INVESTIGATED IMMEDIATELY. I HAD ROUGHLY A INCH LEFT BEFORE THE BACK OF THE SEAT WOULD SNAP AND RECLINE TOTALLY. DEPENDING ON THE SPEED AND TERRAIN YOU ARE DRIVING ON THIS COULD BE TRAGIC. I HAVE CONTACTED FORD NUMEROUS TIMES AND IN THEIR LAST LETTER THEY INDICATED THAT THEY WILL NOT COMMUNICATE WITH ME ANYMORE. I KEPT THE ORIGINAL…”

“SUBJECT: DEFECTIVE SEAT FRAME CAUSED BY FAULTY SEAT RECLINER BOLT COMMENTS: I HAVE A 1998 FORD EXPLORER SPORT THAT WAS RECALLED BY FORD FOR A FAULTY DRIVERS SEAT RECLINER BOLT. ON JUNE 2ND 2010 I TOOK MY EXPLORER TO FUTURE FORD OF CONCORD CA TO HAVE THE RECALL REPAIR WORK PERFORMED, WHICH IT WAS, BUT WITH A "NOTE TO THE CUSTOMER" FROM THE FORD MECHANIC THAT THE SEAT FRAME WAS DAMAGED AS A RESULT OF THE FAULTY DRIVERS SEAT RECLINER BOLT FOR WHICH MY EXPLORER WAS RECALLED FOR. UPON BEING INFORMED I ASKED MY FORD SERVICE ADVISOR "D.T." HOW FORD PLANNED TO REPAIR THE DAMAGED SEAT FRAME, AND HE REFERRED ME TO THE FUTURE FORD SERVICE MANAGER J.H., WHO IN TURN SAID THAT HIS "COMPUTER SAID" THE PARTS ARE NOT AVAILABLE, AND THAT I WAS WELCOME TO VOICE MY CONCERNS TO FORD MOTOR COMPANY?!?! CAN SOMEONE AT THE DOT PLEASE EVALUATE MY CASE AND IF WARRANTED, APPROACH FORD MOTOR CO. WITH AN ORDER TO REPLACE THE FAULTY PART(S) AT NO COST TO ME SINCE THE DAMAGE TO THE SEAT FRAME WAS CAUSED BY THE FAULTY DRIVERS SEAT RECLINER BOLT? DRIVING ON A DAMAGED DRIVERS SEAT SEAT FRAME DOESN'T SOUND TOO SAFE TO ME! NO DOUBT THIS IS WHY THE MECHANIC AT FUTURE FORD NOTED THIS ON HIS WORK…”

“AUGUST 18TH 2010 1:30 PM PEARLAND TX . A FORD EXPLORER 4 DOORS GET HIT IT IN THE BACK BY OTHER VEHICLE WILL IS IN STOP POSITION; ABOUT 40/50 MILES P/H. THE FRONT PANEL GET BROKE, THE STEREO FLU TO THE FRONT HITTING THE DRIVER. AND THE AIR BAG "DO NOT OPEN" DRIVER COULD BE INJURED ON THE FACE AND AT THE ARMS. ALSO THE DRIVER SEAT IS BROKE IN THE BACK”

“I HAVE HAD MY DRIVER'S SEAT RECLINER MECHANISM REPAIRED BEFORE, BUT THE RECLINER DRIVER'S SEAT HAS BROKEN AGAIN. NOW THE RECLINER DRIVER'S SEAT RECLINES TOTALLY, UNTIL IT TOUCHES THE BACK SEAT CUSHION. THE DEALERSHIP TOLD ME THE PART TO REPAIR THE SEAT IS NO LONGER MANUFACTURED. I WAS TOLD I COULD GO TO A SALVAGE YARD TO LOOK FOR THE PART. ON RESEARCHING THE PROBLEM ON THE INTERNET I CAME UPON THE RECALL NOTICE FOR THE EXACT PROBLEM I HAVE HAD WITH THIS VEHICLE. *TR”