Problems · by component

1998 Ford Explorer steering problems

71 owner complaints to NHTSA about the 1998 Ford Explorer cite steering, 3% of all 2,099 complaints for this model year.

Complaints
71
3% of all complaints
Crashes
12
Reported by owners
Fires
1
Reported by owners
Injuries
10
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 1998 FORD EXPLORER. WHILE DRIVING 5 MPH, THE STEERING ROD FELL OFF AND CAUSED THE STEERING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 160,000.”
Owner complaint to NHTSAFiled Feb 24, 2016SteeringODI 10838010
“THE EXPLORER BRAKE PEDDLE WENT TO THE FLOOR TO STOP THE VEHICLE . THERE WAS SMOKE COMING FROM UNDER THE HOOD . IN A FEW SECONDS , THE TRUCK WAS IN FLAMES. POLICE AND FIREMEN WERE CALLED TO THE LOCATION . THEY PUT THE FIRE OUT IN A FEW MINUTES . *TR”
Owner complaint to NHTSAFiled Apr 2, 2012Steering, Service brakes, hydraulic, Vehicle speed controlFire reportedODI 10453787
“TL*THE CONTACT OWNS A 1998 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT LOST STEERING ABILITY AND DEFECTIVE PARTS PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE FAILURE CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP. THE CONTACT FELT THAT THE CAUSE OF FAILURE WAS DUE TO A FAILED STEERING KNUCKLE. THE BODY SHOP REPAIRED THE STEERING KNUCKLE AND ALL RELATED PARTS. NO OTHER FAILURES HAVE OCCURRED SINCE THE REPAIR. THE FAILURE MILEAGE WAS 121,916 AND CURRENT MILEAGE WAS 123,000.”
Owner complaint to NHTSAFiled Aug 15, 2007SteeringCrash reportedODI 10199624
“ON 2/22/07 I WAS DRIVING TO WORK IN MY 1998 FORD EXPLORER XLT 4DR. I HAD JUST COME OFF THE NJ TURNPIKE AND WAS DRIVING THROUGH UNION CITY AT 6:45 IN THE MORNING WHEN I STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I ACCELERATED AND ATTEMPTED TO TURN THE VEHICLE TO THE LEFT TO FOLLOW THE ROAD. TO MY SHOCK AND HORROR THE STEERING WHEEL SPUN FREELY WITHOUT CHANGING THE DIRECTION OF MY VEHICLE. I HAD ABSOLUTELY NO STEERING WITH BARELY ANY RESISTANCE ON THE STEERING WHEEL ITSELF. MY VEHICLE WENT STRAIGHT ACROSS THE ROAD; I STOPPED THE VEHICLE UP ON A SIDEWALK JUST BEFORE A BUILDING. THANK GOD THERE WAS NO ONE WALKING THERE AT THAT EARLY HOUR. AFTER I MANAGED TO COMPOSE MYSELF I TRIED TURNING THE WHEEL AND FOUND THAT IT WOULD JUST CONTINUE TO SPIN FREELY EITHER LEFT OR RIGHT, WITH NOTHING STOPPING IT. IF I TURNED THE WHEEL HARD AND LET GO THE STEERING WHEEL WOULD SPIN COMPLETELY AROUND 5 OR 6 TIMES BEFORE COMING TO A STOP. I CALLED THE UNION CITY POLICE AND TOLD THEM WHAT OCCURRED AND THAT THE CAR WAS UP ON A SIDEWALK WITH NO WAY TO STEER IT. THEY TOLD ME TO CALL AAA AND SENT A CAR BY. AAA CAME WITH A FLAT BED AND AFTER A LONG TIME MANAGED TO GET THE VEHICLE…”
Owner complaint to NHTSAFiled Mar 29, 2007SteeringODI 10186510
“TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1998 FORD EXPLORER AT APPROXIMATELY 15 MPH SHE HEARD A RUBBING NOISE COMING FROM THE LEFT FRONT OF THE VEHICLE. SHE DID NOT RECEIVE ANY WARNING LIGHTS, AND THE ROAD CONDITIONS WERE CLEAR. SUDDENLY, IT BECAME VERY HARD TO TURN THE STEERING WHEEL AND SHE HAD NO CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP INFORMED THE CONTACT THAT THE POWER STEERING PUMP FAILED, AND IT RELEASED DEBRIS INTO THE RACK AND PINION, WHICH CAUSED THAT TO FAIL. THE VEHICLE WAS BEING REPAIRED BY THE DEALERSHIP. THE VEHICLE CURRENTLY HAS 65042 MILES.*AK UPDATED 04/12/07. *JB”
Owner complaint to NHTSAFiled Mar 12, 2007SteeringODI 10184858
“I HAVE A 1998 FORD EXPLORER THAT I HAVE BEEN GETTING A LOUD GRUNTING NOISE EVERYTIME I TURN LEFT. REPLACED RACK N PINION AND POWER STEERING PUMP, AND STILL NO CHANGE. NOISE IS STILL THERE. *NM”
Owner complaint to NHTSAFiled Apr 26, 2006Steering, EquipmentODI 10156180

Showing 6 of 71 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.