Problems · by component

2011 Ford Explorer electrical system problems

95 owner complaints to NHTSA about the 2011 Ford Explorer cite electrical system, 8% of all 1,197 complaints for this model year.

Complaints
95
8% of all complaints
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“The power steering has fully stopped working , the car cannot be steered, this started to happen on the road, I had to steer the entire weight of the car myself, at fast speed it was difficult but not impossible, at slow speed and zero speed or while the vehicle is stationary it was impossible or unmovable to steer. there were no warning lamps about this, the Ford dealer has not detect this in my vehicle's previous recall, further vehicle has two more recalls this year, that have been cited this year by the dealer. this needs to be addressed on their recalls because this can cause a very severe problem on the road”
Owner complaint to NHTSAFiled Jul 31, 2026Steering, Electrical systemODI 11753984
“Vehicle is very hard to steer, will not reset when restarting the vehicle. two dash messages; advance track warning and power assist failure. I have not attempted to drive on road due to difficulty of steering the wheel. I am afraid the vehicle is uncontrollable at this point and needs to be towed to a repair facility. Not sure if this incident is linked to the recall under 14S06 for ford recalls.”
Owner complaint to NHTSAFiled May 21, 2026Steering, Electrical systemODI 11739398
“The contact owned a 2011 Ford Explorer. The contact stated that while the vehicle was parked, turned off, and unoccupied, the vehicle caught fire. The contact was in her residence, and a neighbor knocked on her door, making her aware that the vehicle had caught fire. The fire has been extinguished by the local fire department. The fire department indicated that the failure may have occurred due to a wiring malfunction in the vehicle. A police report was not filed, but a fire report was filed and was unavailable. There were no injuries reported. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.”
Owner complaint to NHTSAFiled Mar 23, 2026Electrical systemFire reportedODI 11726405
“Power windows and power mirror buttons stopped working and then “Service power steering now” message came on and the steering wheel is locked and very hard to turn. The electrical wiring for the windows run through the power steering gear. The vehicle has not been inspected or repaired”
Owner complaint to NHTSAFiled Dec 26, 2024Steering, Electrical systemODI 11632433
“As I was driving, a “service Power steering” warning came on along with another warning about my power assist being lost. I have taken my car to see a mechanic a total of 4 times for this same issue and need answers or reimbursement.”
Owner complaint to NHTSAFiled Nov 28, 2024Steering, Power train, Electrical systemODI 11627816
“While driving in the rain, I lost power steering and had several unrelated waring lights come on. Dash lights flickered. Engine continued to run normally but warning lights came on and off. I was able to drive to a safe location and turn the car off. When I restarted the car everything was normal including the power steering. This happened 2 more times on the 12 mile trip home. In the last 60 days this has happened 3 more times during a rain. On one of these occasions the steering came back on like normal with out me stopping.”
Owner complaint to NHTSAFiled Jul 20, 2024Steering, Electrical systemODI 11603564

Showing 6 of 95 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.