Structure: roof and pillars
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
NHTSA lists 8 safety recalls and 1,197 owner complaints for the 2011 Ford Explorer. Most complaints involve steering (743) and structure (110). The EPA rates it 19–20 mpg combined.
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Explorer model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 1996 | 1,468 |
| 1997 | 1,789 |
| 1998 | 2,099 |
| 1999 | 1,465 |
| 2000 | 1,078 |
| 2001 | 730 |
| 2002 | 3,613 |
| 2003 | 1,313 |
| 2004 | 1,408 |
| 2005 | 568 |
| 2006 | 635 |
| 2007 | 208 |
| 2008 | 148 |
| 2009 | 33 |
| 2010 | 115 |
| 2011 | 1,197 |
| 2012 | 830 |
| 2013 | 2,237 |
| 2014 | 1,684 |
| 2015 | 1,814 |
| 2016 | 2,464 |
| 2017 | 1,713 |
| 2018 | 733 |
| 2019 | 302 |
| 2020 | 1,247 |
| 2021 | 452 |
| 2022 | 271 |
| 2023 | 113 |
| 2024 | 21 |
| 2025 | 107 |
| 2026 | 44 |
“Estaba estacionado poniendo gas a mi exprorer y cuando la encendí el volante se puso muy duro y me marco el código P07AE-09 y también apareció falla en el sistema de dirección asistida.”
“The pillar covers fell of the vehicle when driving last week. Both plastic covers are on the side of the interstate. I was told and found there is a recall for the clips on these covers, but when I searched, they are not listed for this vehicle. There appears to be an issue with this recall and the explorer.”
“The power steering has fully stopped working , the car cannot be steered, this started to happen on the road, I had to steer the entire weight of the car myself, at fast speed it was difficult but not impossible, at slow speed and zero speed or while the vehicle is stationary it was impossible or unmovable to steer. there were no warning lamps about this, the Ford dealer has not detect this in my vehicle's previous recall, further vehicle has two more recalls this year, that have been cited this year by the dealer. this needs to be addressed on their recalls because this can cause a very severe problem on the road”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Explorer FWD Auto (S6), 6 cyl, 3.5 L · Front-Wheel Drive | 18 | 25 | 20 | $3,100 | 444 |
| Explorer FWD Auto 6-spd, 6 cyl, 3.5 L · Front-Wheel Drive | 18 | 25 | 20 | $3,100 | 444 |
| Explorer 4WD Auto (S6), 6 cyl, 3.5 L · 4-Wheel Drive | 17 | 23 | 19 | $3,300 | 468 |
| Explorer 4WD Auto 6-spd, 6 cyl, 3.5 L · 4-Wheel Drive | 17 | 23 | 19 | $3,300 | 468 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
8 safety recalls as of Nov 7, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 1,197 complaints with NHTSA. The most-cited components are steering (743), structure (110), electrical system (95). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2011 Ford Explorer at 19–20 mpg combined, depending on engine and drivetrain (4 versions rated).