Problems · by component

2015 Ford Explorer air bags problems

84 owner complaints to NHTSA about the 2015 Ford Explorer cite air bags, 5% of all 1,814 complaints for this model year.

Complaints
84
5% of all complaints
Crashes
7
Reported by owners
Fires
0
Reported by owners
Injuries
15
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“The contact owns a 2015 Ford Explorer. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the wiring underneath the second-row seats had failed. The dealer spliced new pigtail connectors underneath the second-row seats and rerouted the harness underneath the seats, as per TSB Number: 16-0001. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 80,159.”
Owner complaint to NHTSAFiled Jan 24, 2025Air bagsODI 11638288
“The contact owns a 2015 Ford Explorer. The contact stated that the rubber around the front windshield had disintegrated. There was water entering the vehicle from the front windshield. The contact added a caulk to the vehicle to stop the water leaking in on the dashboard. The engine and air bag warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.”
Owner complaint to NHTSAFiled Oct 30, 2024Structure, Engine, Air bagsODI 11622711
“The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 30 MPH, the air bag warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that the rear driver-side and passenger-side air bag retractors were inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 61,480.”
Owner complaint to NHTSAFiled Oct 16, 2024Air bagsODI 11620177
“The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle the air bag warning light had remained illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 80,000.”
Owner complaint to NHTSAFiled Aug 15, 2024Air bagsODI 11608661
“i dont understand ford explorer has same recall i have a lot of recall on these and i cant take it off everytime its a recall. i work 7 days a week. Thats the reason i try to trade it in . But i still own a lot for it. I dont know to much about the explorer i brought from the carlot.”
Owner complaint to NHTSAFiled Aug 15, 2024Air bags, Structure, EngineODI 11608675
“The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with faulty wiring for the second-row seat air bags. The contact was informed that the wiring needed to be replaced. The contact was informed that the failure was due to a manufacturing design flaw. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,489.”
Owner complaint to NHTSAFiled Aug 14, 2024Air bagsODI 11608598

Showing 6 of 84 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.