2015 Ford Explorer electrical system problems

“Intermittent locking of steering wheel while driving for about 8 months. Now it has complete loss of power steering. [XXX] says service advance trac and complete steering loss pull over safely.”

“My 2015 Ford Explorer is subject to an open rearview camera safety recall (Ford recall 25SA9 / NHTSA recall 25V695), and the recalled rearview camera has now failed. The camera is no longer functioning properly, leaving me without the rearview camera image when backing up. Despite the failure of the recalled component, I have been unable to have the vehicle repaired because Ford has not made the recall remedy/part available for my 2015 Explorer. I have been waiting for the recall repair for an extended period of time. This is an active safety issue, not simply a notice for a component that might fail in the future. The recalled component in my vehicle has already failed, yet I am still being required to operate the vehicle without the safety feature because the manufacturer has not made the recall repair available. I am especially concerned about the risk when backing out of driveways and parking spaces where pedestrians or children may be behind the vehicle. I am requesting that NHTSA review Ford’s continued delay in providing a remedy for affected 2015 Explorer owners whose recalled cameras have already failed.”

“The analog rearview backup camera module failed. The physical component is still installed in the vehicle and is available for inspection upon request. The driver is left completely blind to pedestrians, small children, and obstacles behind the vehicle when backing up. The driver is forced to repeatedly stop the vehicle in active traffic lanes to wait for the black screen to reset, creating an immediate risk of rear-end collisions. Yes. The failure was confirmed by a certified Ford dealership service department, which provided an estimate for a replacement camera module but failed to perform the physical repair. The vehicle was brought to a certified Ford dealership for inspection, but the service department turned the vehicle away, claiming the safety recall remedy was unavailable and refusing to log the inspection or create an official service record. There were no warning lamps or dashboard messages. The symptoms began in 2021/2022 with intermittent screen distortion and blue screens, which eventually degraded into a permanent, total black screen failure while shifted into reverse.”

“My camera failed and I backed into a very pole causing over $5,000 worth of damage and time I didn’t have to have it fixed. I had this fixed at the dealership I purchased the vehicle from. My exhaust always had a nasty smell to it which I addressed when I received the customer satisfaction program 17N03 notice about it and I have had it addressed many times throughout the years when I go to the dealership (where I purchased the vehicle) for maintenance and repairs. My son will not ride in my vehicle because the smell gives him a headache and makes him feel nauseous. I purchased a carbon monoxide detector to test the levels myself after I recently saw a family passed away in the same vehicle I have due to that. I will be doing this soon! It’s frustrating I had to pay for repairs on my vehicle because my camera malfunction and I backed into a pole. To this day it is still malfunctioning so when the parts are in, I will have it repaired. My main concern is the carbon monoxide levels and health risks. My vehicle only has 67,000 miles on it, it shouldn’t have so many recalls and problems that cause major safety risks like it has.”

“Recall for faulty rearview camera. Still has no remedy. Mine is giving issues. Glitches, freezes, and displays error message to contact dealership. Has almost caused multiple accidents. Have spoken to dealership. With no remedy from ford they want to charge me a fortune to replace and reprogram the camera system.”

“Ford has had this recall open since October of last year. My car has a faulty backup camera that is not working. It’s been 9 months since it came out and there still no forward motion except for mustangs for this recall to be fixed.”