2015 Ford Explorer power train problems

“The contact owned a 2015 Ford Explorer. The contact stated that while driving, the front windshield trim detached from the vehicle. Additionally, the ABS warning light illuminated on the instrument panel, and the "Service Advancetrac" message was displayed. Additionally, the message “Transmission not in Park” was displayed. The manufacturer was notified of the failure. The vehicle was taken to a dealer where it was diagnosed with gear shifter failure and an obsolete instrument panel.”

“Vehicle transmission develops shutter overtime, which causes speeds to fluctuate and can be a safety hazard to the driver or other drivers. As you accelerate from a stop or low speeds the vehicle shutters causing it not to get up to speed as normal causing a safety risk along with extra wear and tear on the motor!”

“The specific component or system has not fully failed. However, my vehicle is currently experiencing an intermittent check engine light condition, turning off and on, which was diagnosed at a Retailer producing code P0018 then at the dealership and produced code P0017. The codes relate to the engine control module (ECM) detects that the camshaft on is out of sync with the crankshaft resulting in misaligned engine timing. I have requested that the dealership further review and escalate the diagnosis to determine whether the issue aligns with any known concerns, Technical Service Bulletins, or manufacturer-supported programs. The vehicle and any related components are available for inspection upon request. At this time, the vehicle experiences reduced engine performance, including stalling, and inability to accelerator as needed, which pose a safety risk while driving, particularly in traffic or at highway speeds. The vehicle has been inspected and confirmed by the dealership. I have also contacted the manufacturer, who advised me to work directly with the dealership to have the issue reviewed and potentially escalated. I have since requested that they further…”

“I have always maintained the vehicle and drive the vehicle well. The car just started stuttering when driving and the torque converter for the transmission failed. It doesn’t even have many miles. I’m sure this is a common complaint that needs addressed and recalled because there wasn’t anything done to contribute to this problem. It has been parked since this first occurred in 2024.”

“I am filing an official safety complaint regarding my 2015 Ford Explorer Sport 3.5L due to a dangerous and sudden power-steering failure that occurred while I was driving with my children in the vehicle. There were no warning lights, alerts, or symptoms leading up to the failure. The power steering went out instantly and without any indication that something was wrong. The moment it failed, the steering wheel locked up and became extremely difficult to turn, nearly causing multiple accidents. I had children in the car at the time, and this situation created an immediate and severe safety hazard for everyone in my vehicle and on the road. After this happened, I contacted (by phone) Ford directly. Without any inspection, hesitation, or further explanation, I was immediately told that the vehicle “needs a new steering rack and pinion.” The quoted repair cost exceeds $3,000, on a vehicle I am still paying $500 a month for. I have since discovered that there are thousands of other Ford Explorer owners reporting the exact same issue, with the same model years, same sudden failure, and the same required repair. This is clearly not an isolated incident. This pattern…”

“The contact owns a 2015 Ford Explorer. The contact stated that upon placing the gear shifter in park(P) and turning off the vehicle, the message "Transmission Not in Park" was flashing on the instrument panel. The contact stated that the vehicle failed to start up after several attempts. The contact called an independent mechanic, and the vehicle was towed to the shop. The mechanic discovered that the water pump inside the engine was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.”