2017 Ford Explorer wheels problems

“Rear suspension toe links have failed after prior recall repair in Canada in May of 2022. The vehicle is now registered in the US and the recall repair has failed causing driving, suspension, and extreme tire wearing.”

“The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was parked, the contact attempted to change the tires on the vehicle and was unable to remove the lug nuts. The contact stated that the lug nuts on all four wheels were swollen. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 176,825.”

“Rear toe joint arm used to replace recalled rear toe joint arm is causing the tires in the back to tilt leaving vehicle at risk of roll over accident from tire, axel, or suspention failure. The suv becomes increasingly unstable and difficult to control. The mechanic said it was a miracle that my suv had not flipped. When I took this issue to the dealership, the service manager was aware of the issue and had a "high percentage" of cars that had the recall service done returning with the same problem. Despite this information being passed on to ford by its dealership service departments, Ford is continuing to place drivers at risk by using the toe joint arm that is too small. Pictures: rear vs front tires purchased same time, allign.before new toe joint placed with report, then after, recall work done and , allign report, toe joint arms used for recall. Date below is when my car was taken out of service for safety. Most driving speeds 25 to 35 mph zones.”

“Thr manufacturer did not put rear tire links on my vehicle. I purchased brand new tires 3 months ago and my two rear tires are already showing sings of wear and tear. I went to a mechanic to see if I could get a full alignment on my vehicle. When they started on thr alignment, they informed me that they could not proceed because the vehicle was missing the manufacturer rear toe links. If I decided to let them order rear toe links and do the alignment, it would cost me almost $600. This is completely unacceptable for ford to drop the ball again and we the consumer are stuck paying for something that they should.”

“I bought the SUV Used in January/2023 from a Ford dealer. It had brand new tires on it. 6 months later and the outer tread of the tires are bald, that’s when I realized the toe angle was pointed in. I went to Discount Tire to get new tires and an alignment. They put new tires on and then they told me they couldn’t do the alignment on my truck because it has a recalled part on the rear suspension. The toe angle rods are not adjustable. He showed me what they are supposed to look like on his computer for him to do the alignment. He then proceeded to tell me how dangerous it was because if the rod cracks, my wheel will fall off. I called ford, but they are claiming there is no recall for that part, but that can’t be true.”

“Tow links from my vehicle is going bad. Vehicle fish tails a little on the highway when traveling on uneven surface. Knuckles have been replaced and Link-Stabilizer on both side by my mechanic. Ford STATED they replaced in May 2022 (never did) I had the original parts that came with vehicle. Ford refuses to reimburse. I'm concern now that the tow links are going bad and vehicle will soon be unsafe to drive.”