2017 Ford ExplorerRecalls, problems, MPG & safety

“The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure) however, the parts to complete the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.”

“Both turbochargers on my 2017 Ford Explorer Platinum with the 3.5L EcoBoost V6 have failed. The first turbocharger failed and was replaced in 2025. On August 10, 2026, at about 138,000 miles, the second turbocharger failed: the vehicle lost power and poured thick white smoke from the exhaust as engine oil burned off, making it undrivable. Sudden power loss and heavy smoke while driving are serious safety hazards. This failure is consistent with the turbocharger oil supply tube defect in NHTSA recall 16V925000 for this same 3.5L EcoBoost engine, but my VIN falls outside that recall's range. I ask NHTSA to investigate turbocharger failures on 2016-2017 Ford Explorer Sport and Platinum models with the 3.5L EcoBoost and consider expanding the recall, and I ask Ford to provide reimbursement or support for these repeated failures.”

“About 3 years and 3 months after a Power Control Module reflash was done in March 2021 under the Customer Satisfaction Program (CSP) 20B27, vehicle was brought to Ford dealership on 06/07/2024 with mileage at 79,730 for multi point inspection due to vehicle runs rough and hard time accelerating. Diagnostic code was P0316. Service tech recommendation was to replace engine for $14,000.00 including parts and labor (declined recommendation). Brought vehicle to another dealership but found no codes. Instead replaced engine motor mounts, sparkplugs, and air filter due to noticeable vibrations. Dealership service tech inspected engine but found no abnormal findings. Went to another Ford dealership on 10/08/2026 to check Code P0299 that appeared on OBD test and for further inspection due to sluggish acceleration from full stop and slows down going uphill. Ford's guidance stated that torque converter failing due to mileage, acceleration/power loss from dead stop. Recommended fix was to replace the transmission for $8,461.03 (declined recommended service). On 10/23/2026, I picked up my vehicle from the dealership. During my return journey from the dealership, I…”