2020 Ford Explorer power train problems

“For the past year i have been dealing with the 4wd fault where a lost connection to the module and im not the only one i belong to a group on facebook where they are always asking the same questions about who has the same problem and i feel like this should of been recalled a long time ago”

“The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V402000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall. The failure mileage was 60,000.”

“Have token it to several different dealerships and they say it’s up to specs but they won’t touch it without me paying for the work you can see that it’s not installed correctly idk what to do to get this fixed before it does break and something happens”

“Front axle disconnect actuator on my 2020 Ford Explorer 2.3L AWD is failing. The vehicle stores DTC C0631-7E (Actuator Stuck On) and previously stored C0631-7F (Actuator Stuck Off). When the fault is active, the wrench light comes on and the following safety systems are disabled: AdvanceTrac, Pre-Collision Assist, and Hill Start Assist. Ford has issued TSB 25-2373 / 25-2568 for this exact issue requiring replacement of the intermediate shaft with revised part N1MZ-3A329-A and AWD module reprogramming, but there is no recall. Owners must pay for the repair. The problem is intermittent and has been confirmed with a scan tool. This is a known design defect, not normal wear, and it affects safety systems.”

“The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.”

“I was driving to work on XXX. My explorer slipped out of gear while driving. I was a minute from work so I went and parked it. The vehicle wouldn’t shift out of gear or into park. The symptoms seemed to be tied to recall 26S48 / NHTSA Recall 26V402 so I had the car towed to a ford dealership. The service guy said it would be diagnosed in 1-2 weeks. It was finally diagnosed 3 weeks later. The service person told me I’d need a new transmission and it would cost 9800 to replace. I asked for the mechanics notes and diagnostic codes. They sent this: “Concerns verified, no crank no start the vehicle is stuck in park setting dtc P07E4. Found ssm 49685 and checked ground G210 and G214. Both grounds are not loose continued normal diagnosis. Completed work shop manual pinpoint test I. Found no issues with PCM or transmission harness wiring. Removed the transmission fluid pan for further testing. Found that the transmission fluid is black in color and is contaminated with metal debris. Found large chunks of steel within the transmission fluid pan. With further inspection found that the park pawl actuator rod has broken and has caused damage to the parking pawl causing the…”