2020 Ford Explorer vehicle speed control problems

“The transmission malfunctioned on the Interstate. The car started jumping and then would slow way down to about 33 MPH with the RPM's super high and then kick back in and speed up super fast and I would have to brake constantly. I almost hit the car in front of me at one point. A different point in the same trip the car behind me had to slam on it's brakes to stop from hitting me when the car lost power. I got off the Interstate at the very next exit and took back roads home. The transmission has been inspected by a Ford Dealership and they said it was the transmission going out. At first there were no warning lights and after it started jumping and starting. Then a few days later the engine light and power train warning lights came on.”

“Since purchase as a preowned vehicle, we noted this vehicle is equipped with a faulty transmission/tcm software design that is dangerously unpredictable and creates erratic driving conditions. This passenger SUV Is equipped with a 10 speed automatic that (once at operating temperature) the gear shifts and operation become highly unpredictable, often causing severe safety issues navigating in traffic, slowing down to sudden stops, and any acceleration, frequently getting stuck in 1st gear or neutral while attempting to accelerate on roadways from a stop. The (10r60E) has nearly caused several accidents severe accidents while under normal use as our primary family vehicle. The Ford dealerships I contacted were aware the problem was concurrent on every vehicle equipped with that Transmission and deemed it normal operation. This is highly concerning there hasn’t been some sort of safety recall implemented as it is a known flaw that creates very unsafe driving conditions on a vehicle marketed to families.”

“The contact owns a 2020 Ford Explorer. The contact stated that while driving 75 MPH with cruise control activated, the vehicle unintendedly decelerated while the accelerator pedal was depressed. No warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.”

“Vehicle did not want to shift above 35 mph. When letting off gas - harsh downshift (with no break lights) at 25mph. Diagnosed transmission problem - repaired- Ford dealership rebuilt transmission. No warnings or messages prior to failure.”

“With no previous problems, over the course of the past two days the transmission has begun to hard and delayed shift in multiple gears between 10 to 75 mph. When slowing down to go through tolls this morning, as I accelerated, there was a sudden loss of power transmission and a loud rattling sound. The engine would rev in this case. I had to coast for about 150 ft before I regained control of my speed. Once I was slowing down to take my exit to get to work and wait at the light, when I attempted to accelerate to go through the light, I experienced another loss of power. However, this time the engine would not rev. Once in the intersection I was moving slowly. Had this happened (loss of power) while I was in the intersection or through the toll and someone was behind me accelerating, I could have been rear ended and injured. I am taking the Explorer to the dealership next Tuesday to find out if they can reproduce the issue. There are no warning lamps associated with this problem. The vehicle has not been inspected by any third party yet.”

“The vehicle’s transmission system has been malfunctioning exhi jerky, delayed, and unpredictable shifting behaviors, especially noticeable at speeds between approximately 27 an 30 mph and higher. At lower speeds, the jerking is less frequent, but as speed increases, the jerks become more severe and abrupt. These issues manifest during various driving conditions, including accelerating, decelerating, coming to a stop, and lane changes on highways and city roads. When the problem first occurred, the vehicle suddenly jolted in a manner that felt as if I had been rear-ended, causing a sharp, uncomfortable sensation akin to whiplash. The unexpected jerks cause the vehicle to surge or hesitate unpredictably, significantly affecting my ability to maintain smooth control. On multiple occasions, this behavior happened while I was slowing down at stop signs, red lights, or in traffic, with vehicles close behind me, increasing the risk of rear-end collisions. In one hazardous incident, while attempting to merge from the right lane to the outermost left lane in order to cross an intersection, the vehicle jerked suddenly and unexpectedly, nearly causing me to collide with…”