2013 Ford Flex exterior lighting problems

“UNKNOWN So we bought the car used from the dealer exactly how they received it, and it was working normally but then a few weeks or a month or two we were going somewhere and one of the headlights would go out and we'd have to turn the switch off and back on to get it to turn back on, and it was one for a few weeks but then it started turning them both off, and then it eventually got to the point that we would turn the headlights on anf the passenger side headlight wouldn't turn on anymore at all, so I went and got a bulb incase that was the issue and so we went to put the new bulb in and as we disconnected the circuit in order to get to the bulb we found that 1, water would stay inside the plastic cover causing the main board of the headlight to be fully submerged. 2, The connector to the main board was melted and fried so it is unusable. 3, with that being said that could've turned into a way worse scenario such as driving down the road and suddenly the circuit catches fire. 4, another possible outcome is while we are driving the headlights turn themselves off and while turning them back on we can't see and end up hitting a pedestrian walking or a tree on the…”

“The contact owns a 2013 Ford Flex. The contact recently purchased the vehicle. When the vehicle was purchased, the dealer informed the contact that the vehicle had a failure with the steering wheel. The contact stated that while driving at various speeds, the steering wheel was difficult to maneuver. The message "Service Advancetrac" was displayed on the instrument panel, and an unknown message about the steering was displayed. In addition, while in reverse(R), the contact used force to turn the steering wheel. Most recently, the contact stated that when the turn signal lever was activated, the turn signal lever failed to stay down as intended. The contact had to hold the turn signal lever down to signal a right or left turn. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer related the failure to NHTSA Campaign Number: 15V340000 (STEERING). However, the VIN was not included in the recall. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was 131,785.”

“The front drivers door latch. When the door is shut their is an alarm stating that the door is ajar. Per Ford their is a Customer Satisfaction Program 19N09 for it. I bought this vechicle Monday June 20, 2022. Per Ford they notified me of this issue as well but they will not fix it as it is past the 84,000 miles/7 years as well as the 120,000 miles and July 31, 2020. This vechile per the records has been services at Thoroughbred Ford in Kansas City, MO since the day it was bought and yet it has not been fixed? And now they are not willing to fix it.”

“NOW REPLACING THE FUEL MODUAL SENSOR FOR THE 3RD TIME IN 5YRS. THIS IS A KNOWN ISSUE FOR OTHER FORD VEHICLES. CAR WILL NOT START AND NEEDS TO BE TOWED EACH TIME. FRONT PASSENGER DOOR SENSOR DOESN'T WORK AND INTERIOR LIGHT REMAINS ON UNTIL VEHICLE REACHES 10MPH. INTERIOR LIGHT WILL NOT TURN OFF AND BATTERY DRAINS.”

“LEFT PASSENGER DOOR AJAR ALARM COMES ON RANDOMLY AND CAUSES THE DOME LIGHT TO STAY ON AND DRAIN THE BATTERY WHEN THE CAR IS STATIONARY. UNSAFE WHEN IT HAPPENS WHEN DRIVING AT NIGHT AS IT IS HARD TO SEE THE ROAD AND CAUSES STRESS TO THE DRIVER AND TO PASSENGERS, ESPECIALLY CHILDREN AS THE DOORS WILL NOT LOCK WHOLE MOVING.”

“PASSENGER FRONT DOOR AJAR WARNING IS DISPLAYED, EVEN THOUGH DOOR IS CLOSED AND LOCKED. BECAUSE THE COMPUTER THINKS THE DOOR IS OPEN THE INTERIOR LIGHTS REMAIN ON CAUSING A VISIBILITY HAZARD WHEN DRIVING AT NIGHT. ALSO, WHEN EXITING THE VEHICLE AND LOCKING THE DOORS THE INTERIOR LIGHTS STAY ON FOR 10-15 MINUTES.THIS WILL DRAW ATTENTION TO THE VEHICLE AND LET PASSERBY'S VIEW THE INTERIOR CONTENTS LEFT IN THE VEHICLE FOR POSSIBLE THEFT. THIS STARTED AS AN INTERMITTENT PROBLEM AND NOW IS CONSTANT EVERY TIME THE DOOR IS OPENED AND CLOSED, THERE IS NO CHANGE OF THE PASSENGER DOOR AJAR STATUS.”