2013 Ford Flex structure problems

“Repeated problems with door latch system in 2013 Ford Flex. Door is interpreted as being ajar, despite being closed. Two warning lights/messages to this effect persist, interior lights will not turn off (which drains the battery), doors will not automatically lock while driving in this condition and as I understand it, if an accident occurred, the airbags would NOT deploy due to the doors not being 'locked'. This is a serious safety issue and causes continual drain on the battery if left in this condition. The only way to sometimes get it to recognize the door being shut is to repeatedly close the door, often having to slam the door shut; this can take up to 15 attempts. Driver's door has been cycled & subsequently replaced six months later. We are taking it in now for a likely 2nd replacement on this door alone. The rear right passenger door & front passenger door have each been replaced as well. The first two repairs/replacement on the driver's door were under warranty, the remaining 2 replacements (and upcoming additional replacement) have been and will be at our own cost. This same door latch system has been recalled on three different occasions on other…”

“The rear power lift gate will at times unexpectedly come down on you while you’re standing under it and won’t go back up… it has hit me in my head multiple times… and may be the cause of the compressed disc in my cervical spine… it happens mostly when it’s cold, but now that it’s 65° (Los Angeles) it’s still doing it”

“The front drivers door latch. When the door is shut their is an alarm stating that the door is ajar. Per Ford their is a Customer Satisfaction Program 19N09 for it. I bought this vechicle Monday June 20, 2022. Per Ford they notified me of this issue as well but they will not fix it as it is past the 84,000 miles/7 years as well as the 120,000 miles and July 31, 2020. This vechile per the records has been services at Thoroughbred Ford in Kansas City, MO since the day it was bought and yet it has not been fixed? And now they are not willing to fix it.”

“The passenger-side front door latch sensor is defective. The door latches securely when closed, but the door AJAR warning light remains illuminated. This leads to several issues including: - interior lights don't turn off for a very long time after the door is closed (i.e. on the order of 30 minutes after parking and 5 minutes when driving), - the alarm system goes off randomly and frequently when the vehicle is parked and locked (sometimes multiple times per hour), - the feature that auto-locks the doors when the vehicle is in motion does not work, - if one locks the doors while the vehicle is in motion, they will immediately unlock themselves. The above issues lead to several safety concerns including: - the interior lights being on makes it difficult to see while driving at night, - the interior being illuminated after the vehicle is parked and locked creates a security exposure, - the child safety lock features do not function as intended as the doors cannot lock while the vehicle is in motion, - the alarm system repeatedly triggering is annoying as there is no way to turn off the alarm system. That is, if the car is locked, then the system is armed and…”

“The right rear door keeps showing that it's open on the dash when its physically closed. The alarm goes off at night when the vehicle is locked because the door will randomly show it's open when its actually closed. I was told by Ford that the parts were $450 plus dollars to fix the problem and that's not including labor. Ive also found out that I'm not the only Flex owner dealing with this issue that should be covered under warranty.”

“DOOR AJAR WARNING LIGHT COMES ON AND ALL DOME LIGHTS, WHEN DOOR IS CLOSED. SAYS DOOR IS OPEN WHEN IT IS NOT. CAN NOT GET DOME LIGHTS TO TURN OFF, DRAINING BATTERY. *TR”