2013 Ford Flex problems

“UNKNOWN So we bought the car used from the dealer exactly how they received it, and it was working normally but then a few weeks or a month or two we were going somewhere and one of the headlights would go out and we'd have to turn the switch off and back on to get it to turn back on, and it was one for a few weeks but then it started turning them both off, and then it eventually got to the point that we would turn the headlights on anf the passenger side headlight wouldn't turn on anymore at all, so I went and got a bulb incase that was the issue and so we went to put the new bulb in and as we disconnected the circuit in order to get to the bulb we found that 1, water would stay inside the plastic cover causing the main board of the headlight to be fully submerged. 2, The connector to the main board was melted and fried so it is unusable. 3, with that being said that could've turned into a way worse scenario such as driving down the road and suddenly the circuit catches fire. 4, another possible outcome is while we are driving the headlights turn themselves off and while turning them back on we can't see and end up hitting a pedestrian walking or a tree on the…”

“The power steering system went out, the dealer told me that the failure is the exact issue that other cars of the same year make and model were recalled for. However this specific vin was not included. We were driving, pulled into a parking spot and while idling the error message came on the screen about the power steering assist fault and service advance trac. At that point we could no longer drive and had it towed to the dealer.”

“Repeated problems with door latch system in 2013 Ford Flex. Door is interpreted as being ajar, despite being closed. Two warning lights/messages to this effect persist, interior lights will not turn off (which drains the battery), doors will not automatically lock while driving in this condition and as I understand it, if an accident occurred, the airbags would NOT deploy due to the doors not being 'locked'. This is a serious safety issue and causes continual drain on the battery if left in this condition. The only way to sometimes get it to recognize the door being shut is to repeatedly close the door, often having to slam the door shut; this can take up to 15 attempts. Driver's door has been cycled & subsequently replaced six months later. We are taking it in now for a likely 2nd replacement on this door alone. The rear right passenger door & front passenger door have each been replaced as well. The first two repairs/replacement on the driver's door were under warranty, the remaining 2 replacements (and upcoming additional replacement) have been and will be at our own cost. This same door latch system has been recalled on three different occasions on other…”

“There seems to be a fuel leak on my vehicle's fuel tank. When the tank is half full and more there is a noticable fuel smell around my car and fuel dripping under my car. When the fuel is less than half full, the fuel seems to stop leaking. I believe the seam in the gas tank is leaking. I have heard of other people with my same year and vehicle having the same issues so I figured it was worth reporting.”

“The contact owns a 2013 Ford Flex. The contact recently purchased the vehicle. When the vehicle was purchased, the dealer informed the contact that the vehicle had a failure with the steering wheel. The contact stated that while driving at various speeds, the steering wheel was difficult to maneuver. The message "Service Advancetrac" was displayed on the instrument panel, and an unknown message about the steering was displayed. In addition, while in reverse(R), the contact used force to turn the steering wheel. Most recently, the contact stated that when the turn signal lever was activated, the turn signal lever failed to stay down as intended. The contact had to hold the turn signal lever down to signal a right or left turn. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer related the failure to NHTSA Campaign Number: 15V340000 (STEERING). However, the VIN was not included in the recall. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was 131,785.”

“My car randomly over heated ON XXX around 3:23 pm and when I pulled over to a parking lot there was antifreeze pouring out of the bottom front passenger side. I tried to allow it to cool down so that I could safely get it to the shop .5 mile away and the vehicle started to shake and stall and the check engine light came on. I had it towed and inspected at Featherstone Auto, 14523 Richmond Hwy, Woodbridge VA 22191 where I was informed by [XXX] that this is a common issue with Ford Flex where the water pump in inside the engine and fails yet there is no recall for this issue. This is an extremely pricely cost that Ford knows is an issue yet there is no resolution on their end??? That is highly unnacceptable. I have had this car for less than a year, granted it is 13 years old. The safety of my selves and others were put at risk because my vehicle almost stopped in the middle of ongoing traffic due to a well known issue with this vehicle. Prior to this there was no engine overheating message in the 11 months that I have had this vehicle.”