Problems · by component

2014 Ford Flex steering problems

66 owner complaints to NHTSA about the 2014 Ford Flex cite steering, 27% of all 249 complaints for this model year.

Complaints
66
27% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“I was driving down a main road going 45 MPH when my steering wheel locked up and I got a message on my dash to service advanced steering. I was unable to turn my steering wheel in any direction and had to pull over in order to not be involved in a collision.”
Owner complaint to NHTSAFiled Feb 26, 2026SteeringODI 11720819
“Auto “steering assist failure” occurred, very difficult to steer, very dangerous and could have caused wreak if actively driving when it failed. Dash light indicates steering assist failure. Appears this is an ungoing problem with ford flex vehicles since 2010 I do not see recall for my 2014 flex but same issues had recalls for flex up to 2013. I am reporting due that I believe this is a very serious issue on ford flex vehicles and has great potential to cause severe accident if occurring while driving. I believe there should be recalls for this issue requiring Ford to repair the safety risk.”
Owner complaint to NHTSAFiled Oct 28, 2025SteeringODI 11696235
“Without warning, the vehicle's power steering stopped working in an intersection while turning. The hazard lights came on automatically and I used my full body strength to steer the car out of the intersection. Inspection showed a computer module failure within the steering rack. Because the computer module is built into the steering rack, the whole steering rack needed to be replaced. This was a critical repair and cost over $3500.”
Owner complaint to NHTSAFiled Sep 8, 2025Steering, Suspension, Forward collision avoidanceODI 11685817
“The power steering system failed and requires brute force to turn the wheel. The software system was reflashed but this did not fix the problem. There was a recall for this issue from 2011-2013, but not for our year. There is not a warning light on.”
Owner complaint to NHTSAFiled Jul 15, 2025SteeringODI 11673744
“I have a 2014 Ford Flex. My axle shaft came undone while driving. My Ford flex was manufactured 07 of 13 my mechanic said that there's a recall for your front axle shaft on the passenger side and it falls within the guidelines of the affected vehicles but Ford says that it's not covered. My vin was never added to the recall and it’s the same exact issue that the others had for that year.”
Owner complaint to NHTSAFiled Jun 9, 2025Steering, SuspensionODI 11665698
“Driving along and all of a sudden steering will be very difficult to turn - and there is play in the steering wheel. Not being able to turn safely, puts my family at risk. There are no warning lights or alarms that have shown up.”
Owner complaint to NHTSAFiled May 9, 2025SteeringODI 11659925

Showing 6 of 66 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.