2018 Ford Focus steering problems

“I was waiting to pull out of the parking lot after work making a left turn. When it was clear I accelerated but the car felt like it didn't want to turn, it just went straight, the wheel felt like it had locked up, it was super stiff. I almost hit parked cars and almost was hit by the oncoming traffic. I was able to stop before hitting the parked cars, put my emergency lights on, put the car in reverse and had to go incredible hulk mode on the steering wheel to turn it any kind of amount.. I managed to steer the car towards the curb and park. I was stuck on the side of the road for a bit looking up what it could be and I found that it was most likely the electronic power steering system going out. I also found that there was a recall on the 2018 Ford Focus already for that same issue NHTSA#15S18/15V340. I took it to the dealer and explained what happened, they looked at it and said it is the power steering and needs to be replaced but that it's not showing up as under recall for my VIN. I called Ford but they say my VIN is not effected as well. I don't understand how since the description in the recall is exactly what happened to me and the dealer is saying…”

“My vehicle was inspected in order to determine why my vehicle is stalling, jerking, not going into reverse and giving a warning message that the car is overheating. My spouse and I were told the transmission control module needs to be replaced. Upon reading about my car's maje and midel, I learned this is a problem with 2018 Ford cars. It stalls and almost cuts off in traffic which is very dangerous”

“The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the residence and was then towed to the dealer to be diagnosed. The contact was informed that the steering rack and pinion needed to be replaced. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.”

“My steering wheel got jammed in the middle of the road. Kt was just working fine and got stuck while I was driving. The ford dealer inspected the car and identified that my steering rack got cracked after the diagnosis. My car is driven just 40,000 miles”

“My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.”

“The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the steering assist warning light illuminated, and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with electronic power steering assist module failure. The contact was informed that the electronic power steering assist module needed to be reset. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.”