Problems · by component

2017 Ford Fusion Energi engine problems

350 owner complaints to NHTSA about the 2017 Ford Fusion Energi cite engine, 34% of all 1,033 complaints for this model year.

Complaints
350
34% of all complaints
Crashes
0
Reported by owners
Fires
4
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the engine

Verbatim from NHTSA complaints, newest first
“I lost power while on the Freeway any indicators flashed: "see manual", "pre-collision assist not available", "service advance track", "downhill assist not available", the check engine light was on. It seems that when to limp mode. I took it to the Ford fusion dealer so they could check the car. They run into test and found that the transmission or motor has failed. I check and found that on that year make and model some cars were affected and it was a recall for that. This is the recall If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.”
Owner complaint to NHTSAFiled Sep 3, 2026EngineODI 11762014
“I was experiencing engine vibration while driving and lack of power when I pressed gas pedal. I took it to an independent garage first, and then to the dealer. Both told me there was coolant and water in the cylinders, and the dealer told me I needed a total engine replacement consisting of the long block and the head gasket. And it was going to cost me $14,000. my car only has 44,000 miles on it and Ford told me there was nothing they could do about it even though it was a known issue dating back several years.”
Owner complaint to NHTSAFiled Nov 1, 2025EngineODI 11696895
“2017 Ford Fusion got serviced at Ford dealership June 4, 2025. Service included, transmission flush, fuel induction service, oil change, oil filter change. About a month after service check engine light comes on upon starting the vehicle, but then goes out. A week later check engine light comes back on and would not start properly. Vehicle taken to independent mechanic and was told transmission fluid was low and also old. Vehicle taken to Ford dealership where service was done month prior. Ford dealership said cylinder misfire, coolant intrusion, and engine failure. Also transmission fluid was found to be low. Ford recommended new engine.”
Owner complaint to NHTSAFiled Aug 4, 2025EngineODI 11678315
“Vehicle is experiencing coolant intrusion from a crack in the engine block which is a known issue by Ford for my particular vehicle year (2017). Ford has issued a TSB/Recall for model years 2017-2019, but when I contacted Ford, I was told my car is not eligible/included in the recall because of the plant that the vehicle was manufactured at. I believe this issue should qualify for manufacturer recall as this is known issue.”
Owner complaint to NHTSAFiled Jul 31, 2025EngineODI 11677663
“My engine experienced coolant intrusion into cylinder #2, which caused misfiring and engine failure. This has been a known issue with this year model, but since I am just outside of the warranty mileage (69K) and my VIN doesn't have any recalls, I have been advised to purchase a replacement engine. I simply cannot afford to replace an engine in a car I am still paying a loan for. For this to be a known issue and not be recalled is a serious safety concern and has caused me to lose confidence in the manufacturer. I am currently trying to see what a shop near me would charge to replace it but I am not sure that I can afford the repair costs. I shouldn't be expected to need to replace an engine when the year model has known issues and I have taken care of any and all maintenance on the car to keep it running well. I expected to have this car for many more years, especially with the low mileage and how well I've cared for it.”
Owner complaint to NHTSAFiled Jul 29, 2025EngineODI 11676863
“The vehicle's engine is experiencing coolant intrusion. As such, when starting the car, white and sweet-smelling exhaust exits the exhaust pipe. Furthermore, the coolant reservoir continually runs low; however, we find no coolant on the driveway or apparently leaking from the car. That supports the mechanics assessment of a coolant intrusion. This issue, if left unaddressed, will cause the engine to run improperly, the spark plugs to become fouled, the engine to overheat, etc. I took the vehicle to a local certified mechanic. Although after looking at Ford's service bulletin, it became apparent that the vehicle is experiencing a similar issue to other 2017 models that were included in the recall. The mechanic listened to what we said and pulled up supporting documentation in the form of a Technical Service Bulletin. The check engine light just came up, within the past couple of days, well after the coolant intrusion was started. The disrepair seems to be a matter of timing. The subject has been driven quickly and cautiously.”
Owner complaint to NHTSAFiled Jul 24, 2025EngineODI 11675953

Showing 6 of 350 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.