Problems · NHTSA complaints
2024 Ford Mustang Mach-E problems
Owners filed 49 complaints about the 2024 Ford Mustang Mach-E with NHTSA between Jul 2024 and Nov 2026. The most-cited component is electrical system (32).
Complaints
49
Filed with NHTSA
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system32
- Power train9
- Vehicle speed control8
- Fuel/propulsion system8
- Service brakes8
- Forward collision avoidance7
- Latches/locks/linkages5
- Steering3
- Lane departure2
- Wheels1
- Visibility/wiper1
- Suspension1
- Back over prevention1
- Seat belts1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
7
24
18
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2024 | 7 |
| 2025 | 24 |
| 2026 | 18 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
32 reports
“Our 2024 Ford Mustang Mach-E repeatedly displays "Pre-Collision Assist Not Available," meaning forward collision warning and automatic emergency braking assistance are unavailable. The Ford app recorded 26 occurrences from April 19, 2026 at 8:52 p.m. through October 11, 2026 at 1:51 p.m. No crash, fire, injury, or death occurred. The vehicle was purchased new on November 5, 2024 and is titled to my spouse; I am reporting as spouse, operator, and case coordinator. Performance Ford in West Covina has had three repair visits for this concern. Visit 1, July 29-August 10, 2026, in at 34,296 miles, repair order 240919: dealer found IPMA camera diagnostic codes B1385:68, B1385:82, and B1578:89, cleaned the camera area, and updated IPMA software under warranty. Visit 2, September 28-October 8, 2026, in at 37,701 miles, invoice 241715: the same IPMA codes appeared among many diagnostic codes, with service-required, brake-assist, and adaptive-cruise faults, and a "Stop Safely Now" fault occurred during the dealer's own test drive; the dealer replaced a frunk/hood latch and charged $841.01, but the warning returned on October 11, three days after pickup. Visit 3 opened…”
Power train
9 reports1 crash
“While driving my 2024 Ford Mustang Mach-E GT in mild 49°F weather with a 95% battery state of charge, the vehicle suddenly displayed a 'Performance reduced to lower temperature' message on the dashboard. The vehicle entered a protective 'limp mode,' abruptly and unexpectedly reducing available motor power while actively driving in traffic. This sudden loss of propulsion created a hazardous driving condition. No secondary warning icons or wrench lights appeared. Contacted the Ford dealership, but they refused immediate diagnostic service due to technician availability. This code appeared on 9/15/26 dealership failed to return my call.”
Vehicle speed control
8 reports2 crashes
“Subject: Formal Safety Complaint – Sudden Unintended Acceleration, Suspected System Malfunction, and Collision Following Recall Repair I am writing to formally report a serious safety incident involving our 2024 Ford Mustang Mach-E, which experienced sudden unintended acceleration and crashed into a commercial building just a few days after undergoing a recall repair at Future Ford of Sacramento. Our vehicle has been subject to three recalls within the past 12 months, raising significant concerns about its reliability and overall safety. On October 10, 2026, we took our vehicle to Future Ford of Sacramento for recall-related repairs, including Recall 26B07, concerning unintended acceleration associated with the Adaptive Cruise Control system. According to the service documentation, the recall repair was completed. However, approximately five days after this repair, our vehicle suddenly accelerated on its own, without the driver’s intention or command. The vehicle became uncontrollable, and despite our attempts to regain control, it continued accelerating and ultimately crashed into a commercial building. Even more concerning, the vehicle’s automatic emergency…”
Fuel/propulsion system
8 reports
“On [XXX] while traveling south on [XXX] at highway speed (in heavy traffic), multiple dashboard messages started to flash, and the car came to a stop in the middle lane. Thankfully, the people behind me were paying attention and did not hit me. I could not get the car to start or put it in neutral. I called 911 and police were dispatched. They blocked two lanes of the highway to push the car to the side. I was able to override the emergency brake to get it into neutral. It was put on a flatbed and taken to Kings Ford for diagnostics. Kings Ford service said that there were pins that came disconnected that resulted in this. They said this was resolved. I have not had a recurrence since, but I can no longer trust the car. My concern is that there could be other 2024 Mustang Mach-E's with the same issue that could result in someone getting hurt. I have also opened a case with Ford EV support directly. I do have a video showing the dashboard messages that I was receiving. I was unable to attach this to the submission as it is a .MOV file.”
Service brakes
8 reports2 crashes
“On 11/18/25 the following warnings appeared on the dashboard: 1) hill start assist warning; 2) Antilock brake fault ;3) pre collision assist not available; and the one-pedal drive did not function. this occurred again on 1/29/26, 2/12/26, 2/22/26, 4/07/26, 5/1/26, 5/23/26, 6/11/26, 6/14/26, 6/19/26, 6/21/26, 7/23/26, 8/06/26 and 8/07/26. Upon re starting the vehicle the warnings went away and the vehicle operated properly. I have received little assistance from my selling dealer and he even suggested I see another Ford dealer”
Forward collision avoidance
7 reports2 crashes
“My Ford Mustang Mach-E has repeatedly slowed down unexpectedly while using Adaptive Cruise Control and BlueCruise, even when there were no vehicles in front of me. The vehicle incorrectly displays a car ahead of me on the driver’s screen and begins slowing down as though it is following that car. However, the road ahead is completely clear. This has happened both on the highway while using BlueCruise and on local roads while using Adaptive Cruise Control. In both situations, the vehicle continued slowing down until I manually intervened. I believe it would have continued slowing to a complete stop if I had not taken control. This creates a serious safety concern because the vehicle can unexpectedly and significantly reduce its speed in moving traffic, putting me and other drivers at risk of a rear-end collision. There were no warning lights or error messages before or during these incidents. The only indication was the appearance of a vehicle on the driver’s display that was not actually there. The problem has not yet been inspected or confirmed by a Ford dealership. I am arranging a service appointment to have it investigated. The vehicle is available for…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.