Problems · NHTSA complaints

2025 Ford Mustang Mach-E problems

Owners filed 14 complaints about the 2025 Ford Mustang Mach-E with NHTSA between Jul 2025 and Oct 2026. The most-cited component is electrical system (7).

Complaints
14
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system7
  2. Forward collision avoidance4
  3. Service brakes4
  4. Power train3
  5. Engine1
  6. Back over prevention1
  7. Structure1
  8. Wheels1
  9. Vehicle speed control1
  10. Fuel/propulsion system1
  11. Visibility/wiper1
  12. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20257
20267

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

7 reports
“The main screen of the Mach is is uncontrollably restarting at random. This means the backup camera and any visual camera sensors are effectively unsable. Same with radio, hvac, car settings, etc. tons of people on Reddit complaining too. [XXX]”
Owner complaint to NHTSAFiled Oct 8, 2026Electrical system, Back over prevention, Forward collision avoidanceODI 11770009

Forward collision avoidance

4 reports
“Bought car in March 2026. Twice while driving car in heavy traffic on highway using BlueCruise car slowed down on its own and warning message read "vehicle is stopping" (this happened first in early July and again in mid-August). Both times happened while in middle lane of traffic, creating safety concern for pulling over. Both times was able to restart car and reenter highway to return home. Dealer service center was not able to locate or recreate problem.”
Owner complaint to NHTSAFiled Oct 9, 2026Engine, Forward collision avoidanceODI 11770103

Service brakes

4 reports
“I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving. Warning Lights for all these features stayed on, and I completely lost regenerative braking and power braking. I'm not sure if I lost anything else because I immediately pulled over, having to stand on the brakes to slowly stop. Once at a stop, I put it in park and warnings about parking brake faults continued to go off. I turned off the car, and warning about a parking brake fault continued to go off. I waited a few seconds and then opened the door to force the normal system shutdown. I pressed the brake and hit the start button again, but it didn't seem to recognize that I had pressed the brake and started in accessory (ACC) mode. After a few more second, I pressed the brake again and hit the start button (while still in ACC Mode), and the vehicle moved to full running mode without all of the warnings. This situation could have easily resulted in a full crash if I were driving at a faster speed and/or if I required immediate stopping.”
Owner complaint to NHTSAFiled Jun 8, 2026Electrical system, Service brakes, Forward collision avoidanceODI 11742703

Power train

3 reports
“Summary: My 2025 Ford Mustang Mach-E GT has repeatedly experienced a complete and unexpected loss of propulsion while driving in active traffic. Each time, the vehicle displayed a red “Stop Safely Now” warning with additional critical alerts, followed by an immediate loss of forward motion with no prior indication. This left the vehicle stalled in traffic and created a significant safety hazard. Details of Each Incident: While driving under normal conditions or coming to a stop, the vehicle triggered the red “Stop Safely Now” alert with powertrain and brake warnings. Propulsion shut down instantly and the vehicle locked in Park, leaving it immobilized in traffic lane. I had to exit the vehicle and wait for it to complete a full power-down cycle before it would restart. After restarting, the vehicle operated with reduced functionality and limited range. Ford Roadside Assistance was contacted for every incident. Safety Concern: A sudden loss of forward motion in moving traffic poses a serious crash risk to me and to other drivers. The repeated nature of this failure suggests a defect in the propulsion system, sensors, electrical components or related modules.…”
Owner complaint to NHTSAFiled Dec 11, 2025Power train, Electrical system, Service brakesODI 11704393

Engine

1 report

Back over prevention

1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.