Problems · by component

2001 Ford Windstar structure problems

292 owner complaints to NHTSA about the 2001 Ford Windstar cite structure, 17% of all 1,717 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
292
17% of all complaints
Crashes
8
Reported by owners
Fires
1
Reported by owners
Injuries
8
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“The contact owns a 2001 Ford Windstar. The contact stated while driving at various speeds and depressing the brake pedal, the front end of the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a fracture due to corrosion on the front sub frame. The mechanic related the failure to NHTSA Campaign Number: 11V030000 (Structure). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.”
Owner complaint to NHTSAFiled Jul 17, 2023StructureODI 11532671
“The contact's husband owns a 2001 Ford Windstar. The contact stated that while in reverse, she heard an abnormal noise. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the control arm was cracked. The contact was then informed by the mechanic of the NHTSA Campaign Number: 11V03000 (Structure). The dealer was notified of the failure and the contact was informed that no recall was affiliated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.”
Owner complaint to NHTSAFiled Nov 4, 2022StructureODI 11492307
“THE AXLE WAS PART OF RECALL #11S16. AS PART OF THE RECALL THE AXLE WAS PATCHED, BUT THE AXLE IS NOW BROKEN BECAUSE THE "REPAIR" DID NOT CORRECT THE STRUCTURAL FLAWS IN THE AXLE.”
Owner complaint to NHTSAFiled Jan 13, 2020Suspension, Structure, WheelsODI 11299013
“WHEN I RECEIVED THE RECALL ABOUT THE POSSIBLE AXLE CRACKING DUE RUST I TOOK MY CAR IN AND HAD THE BRACKETS PUT ON AND THEN I RECEIVED A RECALL THE HAVE THE BRACKETS CHECKED WHICH I DID AND THEY WERE CORRECT. TODAY I TOOK MY VAN IN FOR PA INSPECTION AND WAS TOLD MY REAR AXLE ON THE DRIVERS SIDE HAD A CRACK IN IT WHICH YOU COULD SEE THROUGH THE OPENING OF THE BRACKET THEY INSTALLED. WHEN I ASKED THE MECHANIC IF FORD WAS GOING TO PAY TO REPLACE IT NOW SINCE THE BRACKET DIDN'T KEEP IT FROM CRACKING HE SAID NO. THEN I ASKED IF THE BRACKET WAS STRONG ENOUGH TO HOLD IT SO I CAN KEEP DRIVING, HE SAID HE WOULDN'T TRUST IT. I ONLY HAVE A 115,500 MILES ON IT, SO WHAT I'M BASICALLY BEING TOLD IS THE MINUTE THE RECALL WENT OUT I SHOULD HAVE HAD THEM REPLACE THE AXLE, INSTEAD OF THE STUPID BRACKETS WHICH WERE JUST BAND AIDS TO PLACATE UPSET OWNERS. I ONLY HAVE ONE CAR SO I HAVE TO DRIVE IT UNTIL I CAN AFFORD TO GET IT FIXED OR BUY ANOTHER CAR. I'M JUST ONE PERSON, HOW MANY MORE ARE FACED WITH THE SAME SITUATION. I ONLY HAVE UNTIL OCTOBER WHEN MY INSPECTION EXPIRES AND I'M PANICKING TRYING TO FIGURE WHAT I CAN DO. FORD KNEW THOSE BRACKET S AT BEST JUST BOUGHT THE OWNERS A…”
Owner complaint to NHTSAFiled Aug 29, 2019StructureODI 11252329
“THIS VAN LOOKS FINE ON THE OUTSIDE,BUT THE FRAME AND FLOOR ARE RUSTED OUT. I WAS DRIVING ON A CITY STREET WHEN THE BRAKES WENT OUT AND WHEN I TOOK IT TO BE REPAIRED THE MECHANIC AT CARLS BODY SHOP , WHERE IT WAS TI BE REPAIRED TOLD ME IT WAS BEYOND REPAIR AND UNSAFE TO DRIVE. THE VAN IS MADE TO TRANSPORT A WHEELCHAIR AND THE AREA WHERE THE WHEELCHAIR IS RUSTED THE WORST. THE MECHANIC ALSO TOOK PICTURES OF THE UNDER BODY TO SHOW ME HOW BAD IT REALLY WAS.”
Owner complaint to NHTSAFiled May 11, 2019Structure, Service brakesODI 11206940
“TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE PEDAL DELAYED IN RESPONDING. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO PARK, THE BRAKE PEDAL TRAVELED TO THE FLOOR BOARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NEED TO BE TOWED TO ANOTHER SHOP IN REGARDS TO IT BEING A MODIFIED VEHICLE. THE VEHICLE WAS THEN TOWED TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND THAT THE FRAME WAS RUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. *JS”
Owner complaint to NHTSAFiled May 9, 2019Structure, Service brakesODI 11206493

Showing 6 of 292 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Structure: underbody shields

Free remedy

FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.

StructureReported Jan 26, 2011NHTSA 11V030000
Data from NHTSA Recalls API · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.