Problems · NHTSA complaints

2001 Ford Windstar problems

Owners filed 1,717 complaints about the 2001 Ford Windstar with NHTSA between Jan 2001 and Nov 2023. The most-cited component is suspension (419).

Complaints
1,717
Filed with NHTSA
Crashes
67
Reported by owners
Fires
64
Reported by owners
Injuries
62
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension419
  2. Structure292
  3. Service brakes, hydraulic292
  4. Electrical system229
  5. Service brakes193
  6. Power train146
  7. Vehicle speed control130
  8. Steering71
  9. Engine and engine cooling71
  10. Service brakes, electric53
  11. Air bags51
  12. Visibility39
  13. Exterior lighting32
  14. Equipment30

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
200136
200253
200348
200473
200564
200642
200760
2008144
2009160
2010379
2011164
2012105
201399
2014104
201575
201631
201727
201811
201919
20205
20219
20223
20236

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

419 reports15 crashes5 fires4 related recalls
“The contact owns a 2001 Ford Windstar. The contact stated while driving 15 MPH, the rear axle fractured. There was no warning light was illuminated. The vehicle was towed back to the residence. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a stress crack caused by excessive corrosion. The vehicle had not been repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 105,000.”
Owner complaint to NHTSAFiled Nov 13, 2023SuspensionODI 11554891

Structure

292 reports8 crashes1 fire1 related recall
“The contact owns a 2001 Ford Windstar. The contact stated while driving at various speeds and depressing the brake pedal, the front end of the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a fracture due to corrosion on the front sub frame. The mechanic related the failure to NHTSA Campaign Number: 11V030000 (Structure). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.”
Owner complaint to NHTSAFiled Jul 17, 2023StructureODI 11532671

Service brakes, hydraulic

292 reports9 crashes10 fires
“TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 55 MPH AND WITHOUT WARNING, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND WOULD NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,750.”
Owner complaint to NHTSAFiled May 6, 2016Service brakes, hydraulicODI 10863671

Electrical system

229 reports2 crashes23 fires
“MOST IMPORTANT IS THE BRAKES HAVE BEEN CHANGED AND CHECKED. ON SEVERAL OCCASIONS THE BRAKES HAVE JUST FAILED AND I WOULD PUMP THEM ENOUGH JUST TO GET IN A SAFE LOCATION. AAA HAS HAD TO PICK ME UP AND WHEN THE BRAKES WHERE CHECKED THEY WERE FIND AND THE FLUID FULL. ALSO THE REAR JUST FELL BUT I HAD THAT REPAIRED BY A LOCAL REPUTABLE SHOP ON CANDLER RD, DECATUR/ THERE IS A RESIDUE ALL AROUND WHERE I PUT THE GAS IN. I'VE HAD THE SAME MECHANIC FOR ALMOST 30 YEARS AND HE SAYS THE ANTI-LOCK BRAKES MAY BE FAULTY. THE BRAKE AND ENGINE LIGHT WILL NOT GO OUT EVEN WHEN REPAIRS ARE MADE ACCORDING TO THE CODES THAT COME UP. THE SCARIEST TIME WAS WHEN I WAS DRIVING ON UNIVERSITY AVE IN ATLANTA AND THE CAR WOULD NOT STOP AT THE LIGHT AT A NORMALLY BUSY INTERSECTION. I BEGAN BLOWING THE HORN AND THANK GOODNESS NO ONE WAS AHEAD OF ME. AAA TOOK THEIR SWEET TIME COMING AND BY THE TIME THEY GOT THERE THE PEDAL WAS BACK UP BUT I HAD THEM TO TOW ME HOME ANYWAYS. MY MECHANIC CHECKED IT AND ALL WAS FIND BUT HE WAS CONCERNED AND SO WAS I. I DID NOT CONTACT FORD BUT IT HAS HAPPENED AGAIN AS I STARTED IT YESTERDAY MORNING AND THE BRAKES WERE ON THE FLOOR. THIS IS JUST TOO DANGEROUS. I…”
Owner complaint to NHTSAFiled Sep 24, 2019Suspension, Electrical system, Service brakesODI 11257697

Service brakes

193 reports3 crashes1 fire
“BRAKES CONTINUALLY HAVE FAILED CAUSING ACCIDENTS. PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE AND AFTER NEW BRAKE PADS AND BRING BLED.THROTTLE IDLE SENSOR CAUSES VEHICLE TO STALL WHILE DRIVING. ABS LIGHT AND BRAKE LIGHT AND CHECK ENGINE LIGHT KEEPS COMING ON. NOW THEY JUST STAY ON. I NEED TO KNOW WHAT,IF ANY RECALLS HAVE BEEN REPAIRED OR ANY OPTIONS THAT MAY BE AVAILABLE.”
Owner complaint to NHTSAFiled Jul 8, 2019Electrical system, Service brakes, Fuel/propulsion systemCrash reportedODI 11230128

Power train

146 reports2 crashes2 fires1 related recall
“MY VEHICLE WAS MANUFACTURED IN 2001. THERE WAS A RECALL PUT OUT FOR THE SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. IN 2011, ACCORDING TO SUNSET FORD DEALERSHIP (WHERE I TOOK IT FOR AXLE REPAIR AND WAS DENIED) THE RECALL WAS REMEDIED IN 2011. HOWEVER, AS STATED ALONG WITH THE RECALL NOTICE, THE TIME THAT THE BRACKETS WERE MIS INSTALLED CAUSED DAMAGE TO THE REAR AXLE, CORROSION AND FRACTURING. THIS IS EXACTLY WHAT IS HAPPENING TO MY VEHICLE RIGHT NOW AND THE DEALERSHIP ALONG WITH FORD CORPORATE IS SAYING THIS AXLE REPAIR WILL BE FULLY AT MY COST. ACCORDING TO THEIR AUTOMATED RECALL PHONE INFORMATION, UP UNTIL 2016 THEY WERE OFFERING TO REPLACE THE AXLE FOR $300 ( A DISCOUNTED RATE) FOR CUSTOMERS AFFECTED. I DO NOT AT ALL FEEL I SHOULD BE RESPONSIBLE FOR THIS REPAIR. I CONTACTED FORD CORPORATE A FEW TIMES NOW AND HAVE BEEN TOLD NO ITS NOT THEIR FAULT. I WAS ALSO TOLD BY SUNSET FORD, THAT I WOULD NEED TO PAY THEM $140 AN HOUR FOR THEM TO DIAGNOSE IT AND TELL ME SPECIFICALLY WHAT IS WRONG. IT HAS ALREADY BEEN THERE ONCE TO CHECK THE RECALL WHERE THEY TOOK PICTURES ( INCLUDED) AND SENT THEM TO FORD CORPORATE WHERE I WAS TOLD NO THEY WILL NOT FIX IT UNLESS I PAY…”
Owner complaint to NHTSAFiled Aug 3, 2019Suspension, Power train, WheelsODI 11241531
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.