2015 Honda CR-V seats problems

“The contact owns a 2015 Honda CR-V. The contact stated that while the vehicle was either idle or while driving at various speeds, the steering wheel, seats, and dashboard all would sporadically start to vibrate. There were no warning lights illuminated. The vehicle was then taken to the dealer who advised him that they did not recognize the failure. The vehicle was not repaired. The contact stated that while conducting his own research, he found there were many complaints about what he was experiencing with his vehicle. The manufacturer was notified about the failure and advised that he contact the NHTSA for assistance. The failure mileage was approximately 30,100.”

“IN EVERY STATEMENT/COMPLAINT AT THE SERVICE CENTER, I ALWAYS STATED THAT THE FRONT SEATS VIBRATE WHEN THE ENGINE IS ON AND IN GEAR. AFTER REVIEWING SB 15-046, THE INITIAL REPAIR IN 2016 WAS FOR DRIVING MODE 1. ON THE SECOND REPAIR IN 2017, THE TECHNICIAN PERFORMED DRIVING MODE 2 REPAIR WITHOUT NOTIFYING ME VIA PHONE OR IN PERSON ABOUT THE REPAIR IN ACCORDANCE WITH THE SB 15-046. SB 15-046 STATES, FOR DRIVING MODE 2 UPDATE NOTES: -YOU MUST MAKE SURE THE SERVICE ADVISOR HAS REVIEWED THE CUSTOMER INFORMATION STATEMENT FOR DRIVING MODE 2 WITH THE CUSTOMER BEFORE THE SOFTWARE UPDATE IS PERFORMED. -VERIFY THAT THE SERVICE ADVISOR HAS NOTED ON THE CUSTOMER INFORMATION STATEMENT THAT HE OR SHE HAS REVIEWED THE CUSTOMER INFORMATION STATEMENT FOR DRIVING MODE 2 WITH THE CUSTOMER. -THE NOTED CUSTOMER INFORMATION STATEMENT MUST BE RETAINED FOR FUTURE RECORDS AND ATTACHED TO THE REPAIR ORDER BEFORE DOING THE SOFTWARE UPDATE, AS THIS SOFTWARE MAY HAVE A SMALL IMPACT ON FUEL ECONOMY. ALL OF THE NOTES ON THE SB 15-046 WERE SKIPPED WHEN HONDA OF SERRAMONTE WAS REPAIRING MY CAR. IN THE DIAGNOSIS SECTION ON PAGE 6 OF SB 15-046. 'YOU MUST ONLY PERFORM THE REPAIR BASED ON CUSTOMER…”

“2015 HONDA CRV FRONT SEAT VIBRATES. IT WAS SUPPOSED TO FIXED IN ACCORDANCE TO TSB 15-046. THE VIBRATIONS IS STILL APPARENT AFTER 20K MILES LATER. WHEN MY CRV IS STOPPED WITH VEHICLE IN GEAR (AT A STOP SIGN OR RED LIGHT). I TOOK IT BACK TO THE DEALERSHIP AND THE TECHNICIAN A MARKING THE ISSUE AS NORMAL VIBRATIONS. THIS IS JUST ANOTHER WAY FOR HONDA NOT TAKING RESPONSIBILITY FOR THE POOR ENGINEERING. I AM VERY CONCERNED THAT THE VIBRATIONS WILL EVENTUALLY LOOSEN UP THE SEAT BOLTS. THERE ARE A FEW VIDEOS OF 2015 HONDA CRV FRONT SEAT VIBRATIONS ON YOUTUBE.”

“CR-V LX 3.2L CVT TRANSMISSION14,000 MILES I SWITCHED FROM A 2007 TOYOTA RAV4 TO A 2015 HONDA CR-V, NEVER CONSIDERING THAT I'D DEEPLY REGRET THE DECISION AND BE PINING FOR MY OLD RAV SEATS, WHICH WERE QUITE COMFORTABLE. SADLY, I DIDN'T DISCOVER THE PROBLEM WITH THESE INCREDIBLY UNCOMFORTABLE SEATS UNTIL I'D ALREADY PURCHASED THE CAR FROM A PRIVATE SELLER. NOW I SUSPECT THAT THE LOW MILEAGE HAD TO DO WITH THE UNCOMFORTABLE SEATS. THERE IS ZERO LUMBAR SUPPORT OR MEANINGFUL ADJUSTMENT ON THE PASSENGER FRONT SEAT SO IT'S TRULY LIKE SITTING IN A TORTURE DEVICE. AFTER 15-20 MINS OF DRIVING MY LOWER BACK STARTS TO SCREAM, MY BUTT GOES NUMB AND I EXPERIENCE TINGLING AND NUMBNESS IN MY LEG. AFTER 30-60 MINUTES OF DRIVING DEVELOP A SHARP PAIN IN MY THORACIC REGION. I'VE ATTEMPTED NUMEROUS WORK-AROUNDS IN ORDER TO MAKE A 13-HOUR CAR DRIVE, WHICH I WAS DREADING BECAUSE OF THE PROBLEMS I WAS EXPERIENCING WITH THE SEATS--JUST DRIVING AROUND TOWN. THE THOUGHT OF FACING AN ENTIRE DAY IN THE HONDA SEEMED LIKE A TORMENT. I PUT A FULL-SEAT PAD OF FOAM UNDER A SHEEPSKIN SEAT COVER. RESULT: SOFTER BUT STILL CAUSING BACK PAIN. THEN, I PUT A MEMORY-FOAM SEAT ON TOP OF THE SHEEPSKIN…”

“AFTER 3 TIMES GOING TO DEALER FOR SERVICE WITH TECHNICAL SERVICE BULLETIN (TSB) 15'046, MY CAR STILL VIBRATES STRONGLY FOR ALL SEATS, WHICH CERTAINLY CAUSES DISTRACTING, HEADACHES AND QUEASINESS.”

“SIGNIFICANT VIBRATION WHEN I AM AT A STOP AND FOOT ON BRAKE OR JUST ABOUT TO DRIVE OFF. THIS HAPPENS ALMOST EVERY TIME I DRIVE THE VEHICLE. SIGNIFICANT VIBRATION OF THE FRONT SEAT WHEN NO ONE IS SITTING IN IT. IT SEEMS TO HAPPEN MORE WHEN I AM AT A STOP BUT IT CONTINUES EVEN WHILE DRIVING AT HIGHWAY SPEED. SOMETIMES I HAVE TO REACH OVER AND HOLD ON TO THE SEAT TO GET RIDE OF THE NOISE AND VIBRATION. WINDOWS AND REAR WINDOW SEEM TO HAVE A FOG OR CLOUDINESS IN THEM NO MATTER THE STATE OF THE DEFROST, WEATHER OR HOW MUCH I CLEAN THEM. NO CLEAR VISION OUT THE WINDOW. HAVE SEEN THE SAME ISSUE IN HONDA ODYSSEY AS WELL.”