Problems · NHTSA complaints

2012 Honda Crosstour problems

Owners filed 32 complaints about the 2012 Honda Crosstour with NHTSA between Mar 2012 and Mar 2026. The most-cited component is power train (9).

Complaints
32
Filed with NHTSA
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train9
  2. Electrical system3
  3. Engine3
  4. Air bags3
  5. Steering3
  6. Fuel/propulsion system2
  7. Visibility/wiper2
  8. Seats2
  9. Suspension1
  10. Service brakes1
  11. Wheels1
  12. Tires1
  13. Service brakes, hydraulic1
  14. Visibility1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20123
20133
20143
20150
20166
20171
20184
20193
20201
20213
20221
20231
20241
20250
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

9 reports
“Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.”
Owner complaint to NHTSAFiled Sep 14, 2022Power train, Unknown or otherODI 11484394

Electrical system

3 reports1 fire
“An aftermarket ignition interlock device (Intoxalock eLERT model) installed in my vehicle repeatedly malfunctioned and disabled the vehicle’s ignition system, preventing the vehicle from starting and operating normally. The device was installed on October 6, 2025 as part of a state ignition interlock program. The first malfunction occurred only four days later. The device has malfunctioned multiple times since installation. The most serious failure occurred in March 2026 when the device would not power on at all. Because the device controls the ignition relay, the vehicle could not start and became completely inoperable. The vehicle had to be towed to the service center that installed the device. The component involved appears to be the ignition interlock handheld breath testing unit and relay system that communicates with the vehicle ignition. When the device fails to power on or function properly, the vehicle cannot start even when the driver is sober and compliant. This malfunction created a safety concern because the vehicle could not be operated or moved when needed, leaving the driver stranded and unable to safely transport family members. The problem has…”
Owner complaint to NHTSAFiled Mar 13, 2026Electrical systemODI 11724064

Engine

3 reports
“Car was due for timing belt maintenance at 100k miles. Timing belt and related parts were changed August 2023. I was told belt will last 100k miles. October 2024, 13.5 months later, the belt fails and causes catastrophic damage to the engine. My son had to push the car to the side the highway when this happened. Honda service said the engine is “toast” and is a cost of $7,000 to be replaced. Reached out to Honda corporate for help due to defective part. They said the part had a 12 month warranty and the car is too old to help you. I can only trust the people but so much but I should be able to trust the parts when they are OEM. Disappointed Honda no longer stands behind it parts.”
Owner complaint to NHTSAFiled Oct 27, 2024EngineODI 11622188

Air bags

3 reports2 crashes4 related recalls
“Car was total air bag didn't didn't work!!”
Owner complaint to NHTSAFiled Dec 28, 2021Air bagsCrash reportedODI 11445240

Steering

3 reports
“STEERING WHEEL AND CHASSIS VIBRATION ON ACCELERATION ABOVE 65 MPH. VIBRATION STOPPED ONLY AFTER LETTING OFF GAS PEDDLE. AXLE VIBRATES UNDER ACCELERATION LOAD AT HIGH SPEED. ALL ROAD CONDITIONS”
Owner complaint to NHTSAFiled Dec 22, 2019Steering, Power trainODI 11290717

Fuel/propulsion system

2 reports
“Fuel pump malfunction”
Owner complaint to NHTSAFiled Nov 7, 2023Fuel/propulsion systemODI 11554000
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.