Problems · NHTSA complaints

2013 Honda Crosstour problems

Owners filed 49 complaints about the 2013 Honda Crosstour with NHTSA between Feb 2013 and Jul 2026. The most-cited component is steering (21).

Complaints
49
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering21
  2. Power train6
  3. Service brakes5
  4. Electrical system5
  5. Engine5
  6. Forward collision avoidance4
  7. Vehicle speed control4
  8. Lane departure2
  9. Visibility1
  10. Electronic stability control (esc)1
  11. Fuel system, gasoline1
  12. Seats1
  13. Other / unknown4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20134
20144
20153
20165
20176
20182
20195
20204
20212
20224
20235
20243
20251
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

21 reports
“Complaint Summary: Steering system failure remains unresolved after Honda warranty repair. Complete loss of electric power steering. Complaint Details: I experienced a sudden and complete loss of electric power steering on my 2013 Honda Crosstour V6. The EPS warning light illuminated, steering effort increased drastically, and vehicle control at low speeds became difficult and unsafe. The vehicle was brought to a Honda dealership, which replaced the EPS control unit under Honda’s warranty extension 19-036. However, after the repair, the power steering is still completely inoperative. The same original diagnostic trouble code (DTC 32-09) returned immediately, showing that the underlying defect was never resolved. The dealership now claims the EPS steering gearbox has failed and quoted approximately $5,000, even though the failure began before the control unit replacement and the EPS system remains non-functional after the warranty repair. This appears to be an incomplete or incorrect repair of a safety-critical steering system. The vehicle continues to have zero steering assist at all times, causing significantly increased steering effort, especially at low…”
Owner complaint to NHTSAFiled Dec 6, 2025SteeringODI 11703384

Power train

6 reports
“As I was driving out of the parking garage I could not turn the wheel of my vehicle and almost hit a cement pillar. A light popped on that had a steering wheel and a exclamation mark. This message had never popped up before. I looked in my owners manual and found it was the power steering sign. I thought my vehicle needed power steering fluid but found out it was automatic. I took it to the dealership and they stated I need a steering rack.”
Owner complaint to NHTSAFiled Aug 15, 2024Steering, Power trainODI 11608868

Service brakes

5 reports
“The FCW, LDW, ABS, and the traction control lights came on a couple of days after I had brand new factory brakes and rotors put on. I took it to the dealership and they told me this has been a known issue with the Crosstours for a while that I needed to replace the ABS modulator. Upon my research they were correct, Honda has been aware of this issue for a few years but has yet to do a recall. This is an widespread problem that puts everyone in danger.”
Owner complaint to NHTSAFiled May 9, 2024Service brakes, Lane departure, Forward collision avoidanceODI 11587938

Electrical system

5 reports
“The starter system is intermittent and grinds on occasion which keeps the car from starting. If I were in a situation where the car must start, ie: on a railroad track etc., this would be deadly! I read on line where there are thousands of people having the same issue and Honda knows of this issue and has not addressed it! The starter motor housing is engineered incorrectly and after a short time, the teeth grind and destroy the flywheel. This needs to be recalled and if they do not, it needs to be a forced recall.”
Owner complaint to NHTSAFiled Jun 27, 2023Electrical systemODI 11529158

Engine

5 reports
“STARTING EARLIER THIS YEAR MY WIFE PUSHED THE START BUTTON AND IT MADE NOISE BUT DIDN'T START. I TOLD HER TO TRY AGAIN AND IT STARTED. THE STARTER IS TURNING BUT IS NOT MAKING FULL CONTACT WITH THE FLYWHEEL. THE PROBLEM IS GETTING WORSE. SOMETIMES WE GO A COUPLE OF DAYS WITH NO PBOLEMS AND SOMETIMES IT OCCURS 4-5 TIMES IN ONE DAY. 3 FOR 3 WITH THE SAME VEHICLE AND SAME PROBLEM IN THE TOWN I LIVE. IF YOU SEARCH THE INTERNET YOU WILL FIND A LOT MORE PEOPLE WITH THE SAME PROBLEM. HONDA KNOWS ABOUT IT BUT REFUSES TO DO ANYTHING ABOUT IT EXCEPT CHANGE THE STARTER AND CHARGE BIG PRICES FOR IT. IT SOUNDS LIKE A BAD STARTER DESIGN. PEOPLE THAT HAVE HAD THEIR STARTERS REPLACED ARE STILL HAVING THE SAME PROBLEM. SUMMER IS COMING AND WITH IT BRINGS HIGH HEAT. STRANDED MOTORIST IN HIGH HEAT PRESENT BIG PROBLEMS FOR SOME. THIS PROBLEM NEEDS TO BE SOLVED SOON.”
Owner complaint to NHTSAFiled Mar 6, 2017EngineODI 10958759

Forward collision avoidance

4 reports
“The car says FCW system fail as well as ABS and LDW lights came on. The car looses power as it drives and lags. I got a diagnostic done on the car at autozone says VSA solenoid valve malfunction code 123-11 and 121-11. These problem started the 100,000 mile plus range”
Owner complaint to NHTSAFiled Jul 28, 2024Forward collision avoidanceODI 11604939
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.