Problems · NHTSA complaints
2007 Hyundai Entourage problems
Owners filed 214 complaints about the 2007 Hyundai Entourage with NHTSA between Aug 2006 and Oct 2026. The most-cited component is electrical system (53).
Complaints
214
Filed with NHTSA
Crashes
11
Reported by owners
Fires
2
Reported by owners
Injuries
10
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system53
- Structure41
- Suspension37
- Latches/locks/linkages31
- Service brakes18
- Engine16
- Electronic stability control (esc)16
- Air bags15
- Exterior lighting15
- Seats12
- Steering11
- Vehicle speed control10
- Tires8
- Service brakes, hydraulic6
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
4
12
17
13
9
13
12
17
24
16
18
13
16
13
7
4
2
3
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2006 | 4 |
| 2007 | 12 |
| 2008 | 17 |
| 2009 | 13 |
| 2010 | 9 |
| 2011 | 13 |
| 2012 | 12 |
| 2013 | 17 |
| 2014 | 24 |
| 2015 | 16 |
| 2016 | 18 |
| 2017 | 13 |
| 2018 | 16 |
| 2019 | 13 |
| 2020 | 7 |
| 2021 | 4 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 0 |
| 2025 | 0 |
| 2026 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
53 reports3 crashes1 fire1 related recall
“The valve over eventually leaks oil that drips down on to the alternator. This cause the electrical system to fail, the battery and brake lights come on. Then slowly all lights come on as battery shuts down. This is a known issue with this engine. This happened to me yesterday while driving at night leaving the car unable to drive. When the battery completely shuts down you cannot even move the vehicle out of Park, as electric is needed to disengage the the shifter from park, so you cannot even push the vehicle off of the road. Hyundai has a recall for the exact same engine in the Veracruz. Here are two videos showing issues. https://www.youtube.com/watch?v=RSLmj8Gqc1Q https://www.youtube.com/watch?v=h9Q78so3GPI https://www.carproblemzoo.com/hyundai/entourage/engine-oil-leaking-problems.php The VIN was not included in NHTSA campaign number: 14v415000 (engine and engine cooling).”
Structure
41 reports2 crashes
“ARE DOORS FLY OPEN DRIVING DOWN FREEWAY. DOORS DON'T CLOSE OR LATCH HALF THE TIME AND ARE BATTERY AND ALTERNATOR LIGHT CONSTANTLY COMES ON AND BATTERY AND ALTERNATOR IS GOOD HAD THEM TESTED. U ASK FOR A DATE AND ONLY LET US PUT ONE DATE IN THIS HAPPENS SO OFTEN WE'RE SCARED TO EVEN OPEN DRIVERS SIDE SLIDING DOOR. AND SOMETHING WRONG WITH THE BRAKES”
Suspension
37 reports3 crashes1 related recall
“The contact owns a 2007 Hyundai Entourage. The contact stated while driving 5 MPH in a parking lot and making a left turn, he heard an abnormal noise coming from the front passenger’s side tire and the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to park the vehicle safely. The vehicle was not drivable. The contact towed the vehicle to the insurance facility and then towed to an independent mechanic. The contact was informed that the front passenger’s side control arm, the front driver’s side control arm, and the constant velocity axle needed to be replaced. The vehicle was repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V556000 (Suspension) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.”
Latches/locks/linkages
31 reports1 related recall
“TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC), 13V555000 (AIR BAGS) AND 16V843000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO HYUNDAI ON PERRYVILLE (343 N. PERRYVILLE RD, ROCKFORD, IL 61107) AND WAS REJECTED TO BE SERVICE DUE TO THE PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A STOP SIGN, THE VEHICLE MADE AN ABNORMALLY LOUD NOISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 150,802. PARTS DISTRIBUTION DISCONNECT.”
Service brakes
18 reports1 crash
“2007 HYUNDAI ENTOURAGE. CONSUMER WRITES IN REGARDS TO ABS MODULES SAFETY RECALL. *LD THE CONSUMER STATED WHEN ATTEMPTING TO HAVE A RECALL REPAIR COMPLETED THE DEALER CHARGED A DIAGNOSTIC FEE. THE CONSUMER STATED WHILE THE KEY IS NOT IN THE VEHICLE, THE LOCKS WOULD CLICK LOCKED AND UNLOCKED, THE HEADLIGHTS AND DASHLIGHT TURN ON AND OFF, AND WINDOWS ROLL UP AND DOWN. THE EMERGENCY BRAKE SYSTEM LIGHT WAS ILLUMINATED. A BURNING SCENT CAME FROM THE VEHICLE. *JS”
Engine
16 reports1 fire
“I WAS DRIVING ON THE CLEAR VIEW EXPRESSWAY IN NY WHEN THE CAR ENGINE SHUT OFF NO WARRING AT ALL JUST DIED. I WAS LUCKY I GOT TO THE SHOULDER OF THE HIGH WAY CALLED FOR A TOW TRUCK TOOK 4 HOURS TWO TOW TRUCKS TO GET ME HOME TO CT TOOK IT TO THE HYUNDAI DEALER IN MILFORD THEY SAID THE ENGINE FROZE HAD PLENTY OF OIL WAS NOT BURNT IT JUST STOPPED WORKING THE ENGINE HAD 113,000 WHEN IT JUST STOPPED NO WARING AT ALL THEY SAID BECAUSE IT WAS OUT OF WARRANTY THEY COULD NOT HELP ME AT ALL WILL NEVER BUY ONE AGAIN NOT GOOD CUSTOMER SERVICE NOW I HAVE A BIG PAPER WEIGHT IN MY YARD.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.