Problems · NHTSA complaints

2008 Hyundai Entourage problems

Owners filed 73 complaints about the 2008 Hyundai Entourage with NHTSA between Aug 2008 and Sep 2026. The most-cited component is structure (24).

Complaints
73
Filed with NHTSA
Crashes
0
Reported by owners
Fires
5
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Structure24
  2. Electrical system13
  3. Suspension11
  4. Service brakes8
  5. Latches/locks/linkages8
  6. Engine5
  7. Steering4
  8. Engine and engine cooling4
  9. Electronic stability control (esc)4
  10. Vehicle speed control3
  11. Exterior lighting3
  12. Air bags2
  13. Service brakes, hydraulic2
  14. Seats2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20081
20093
20106
20112
20121
201310
201414
20156
20164
20174
20184
20193
20208
20212
20221
20232
20240
20250
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Structure

24 reports
“THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE MOST LIKELY NOT TO SURVIVE .”
Owner complaint to NHTSAFiled Jul 21, 2020Structure, Unknown or otherODI 11340540

Electrical system

13 reports1 fire
“We are an elderly couple [XXX] old. We were terrified. No warning. I got in my vehicle one morning. It smelled like something burning and the air inside was hazy. We went to our mechanic who discovered the problem and we had to wait 2 weeks before Hyundai would even allow the car to be towed to them because they were "too busy" I am a second owner of this vehicle and never received any recall notice for anything on it.This is an Un-remedied recall 188 ABS module a severe thermal event, melted the casing, exposed internal circuitry and caused a widespread electrical short that disabled the instrument cluster/speedeometer rendering the vehicle un-drivable. Manufacture is refusing to repair the vehicle and attempting a forced lowball cash payout. The are harassing me to sign over documents including title and insurance and want me to sign for them to tow the car from the hyundai dealership in New Port Richey and won't tell me where. I took meticulous care of my vehicle. It only has 102,000 miles on it and i kept everything in pristine condition. If i am forced to purchase another vehicle with Kelly Blue Book value as they mentioned to me over the phone , I will be…”
Owner complaint to NHTSAFiled Sep 30, 2026Electrical system, Air bags, Service brakesFire reportedODI 11767985

Suspension

11 reports1 related recall
“The contact owns a 2008 Hyundai Entourage. The contact stated that while his daughter was driving 40 MPH, the steering wheel turned sideways as all four wheels remained straight. The ESC off warning light illuminated on the instrument panel. The contact's daughter was able to slowly drive the vehicle home despite the failure. The contact then test drove the vehicle and experienced the failure. The contact entered his driveway and noticed that the front driver’s side tire had detached from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 13V556000 (Suspension) which he linked to the failure. The manufacturer had been notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 135,000.”
Owner complaint to NHTSAFiled Aug 9, 2022SuspensionODI 11478449

Service brakes

8 reports3 fires
“I had an appointment at the dealer for the recall only. Upon completion of scheduled appointment, I assumed the vehicle recall had been rectified. After my vehicle was at the dealership for several hours, the dealer did not complete the recall. The mechanic said the part was on backorder. They would contact me once it was in stock and available for installation. That was March 12, 2022 at Boch Hyundai in Norwood, Massachusetts. Information regarding recall is listed below: Manufacturer Recall Number 188 NHTSA Recall Number 20V061000”
Owner complaint to NHTSAFiled Jan 12, 2023Service brakesODI 11501545

Latches/locks/linkages

8 reports1 related recall
“The contact's cousin owns a 2008 Hyundai Entourage. The contact stated that while driving 60-65 MPH at nighttime under snowy and icy conditions, the hood flew open and struck and shattered the windshield. The vehicle was pulled over to the side of the road, and the hood was closed but failed to latch securely. The vehicle was driven to the residence, where the contact became aware that the hood pistons were bent, and other unknown hood assembly parts were damaged. Additionally, the owner informed the contact that prior to the failure, the hood needed to be closed with excessive force to latch securely. The vehicle was taken to Safelite Auto Glass, where the windshield was replaced. The contact related the failure to NHTSA Campaign Number: 16V843000 (Latches/Locks/Linkages). The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Mar 6, 2026Latches/locks/linkagesODI 11722453

Engine

5 reports2 fires
“TL* THE CONTACT OWNED A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HER DRIVEWAY, SHE WENT OUTSIDE AND NOTICED SMOKE COMING FROM THE UNDER THE HOOD. THE STATED THAT SHE AND FAMILY MEMBERS ATTEMPTED TO EXTINGUISH THE FIRE WITH HOSES AS FLAMES WERE SEEN COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE AND POLICE DEPARTMENT REPORTS WERE FILED. NO INJURIES SUSTAINED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE FIRE DEPARTMENT. THE INSURANCE COMPANY WAS CONTACTED BUT HAS NOT SEEN THE VEHICLE AS OF YET. A LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. *LN CONSUMER STATED THERE IS A RECALL ON IT #188.*JB”
Owner complaint to NHTSAFiled Jun 22, 2020Service brakes, hydraulic, EngineFire reportedODI 11330039
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.