Problems · NHTSA complaints

2020 Hyundai Sonata problems

Owners filed 183 complaints about the 2020 Hyundai Sonata with NHTSA between Feb 2020 and Nov 2026. The most-cited component is fuel/propulsion system (47).

Complaints
183
Filed with NHTSA
Crashes
5
Reported by owners
Fires
1
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Fuel/propulsion system47
  2. Electrical system41
  3. Engine32
  4. Power train24
  5. Structure17
  6. Seats16
  7. Forward collision avoidance13
  8. Fuel system, gasoline12
  9. Air bags7
  10. Steering7
  11. Vehicle speed control7
  12. Visibility/wiper6
  13. Back over prevention6
  14. Service brakes3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
202027
202116
202213
202312
202440
202533
202642

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Fuel/propulsion system

47 reports2 crashes1 fire
“The car has strong fuel smell in the cabin when tank is full, It is especially strong after car sits. I have taken to hyundai several times for this problem. They say the computer says nothing is wrong. They refuse to investigate as they dont smell the odor.”
Owner complaint to NHTSAFiled Oct 19, 2026Fuel/propulsion systemODI 11772139

Electrical system

41 reports2 crashes1 related recall
“My 2020 Hyundai Sonata has a recurring electronic system malfunction that causes multiple dashboard warning lights to illuminate, including the Forward Collision-Avoidance Assist System warning. When this occurs, the vehicle can suddenly lose the ability to accelerate. Most recently, this happened while driving in rainy conditions, creating a serious safety hazard. The vehicle has undergone multiple unsuccessful repairs at Hyundai dealerships, including an extended four-week repair involving Hyundai's technical specialists in 2025. The same problem has now returned, and I am concerned about the vehicle's safety and reliability.”
Owner complaint to NHTSAFiled Nov 2, 2026Electrical system, Forward collision avoidanceODI 11775083

Engine

32 reports1 crash1 fire
“Vehicle experienced intermittent, severe powertrain defect resulting in a critical safety hazard. Between 30K and 36K miles, the vehicle underwent 3 violent highway deceleration episodes. During these events, the engine began shaking, escalating to violent shaking; with deceleration and coming to a stop, it would shake, then sputter as if it would die. Coming to a complete stop, a total stall was prevented only by the ECM forcing a limp mode lock at 1200 RPMs. When Auto Hold was engaged at this point and my foot was removed from the brake pedal, the mechanical surge caused the vehicle to unexpectedly lurch forward, fighting against and nearly overriding the factory Auto Hold braking safety feature before finally holding. Luckily, no pedestrian was walking in front of my car when this occurred. No check engine light (CEL) or dashboard warning ever illuminated. This safety compromise is directly tied to an ineffective or adjacent remedy involving Service Campaign 9B1 (Opcode 40D219R0) and Safety Recall 286. Under this Opcode, a factory software flash deleted the standard OBD-II trouble code P0451and substituted it with a manufacturer-specific shadow code P14EE00.…”
Owner complaint to NHTSAFiled Oct 15, 2026Service brakes, Engine, Fuel/propulsion systemODI 11771519

Power train

24 reports
“I am submitting a safety complaint regarding a recurring, unresolved electrical defect in my 2020 Hyundai Sonata SEL. The vehicle fails to recognize when the ignition is switched off, leaving core vehicle systems active and causing severe parasitic battery drain that leaves the car immobilized. ​Description of the Problem: ​False "On" Status: After parking, turning off the engine, and exiting the vehicle, the car continues to register as though the ignition is still active/on (accessories, cluster, or vehicle network remain awake). ​ Severe Parasitic Draw: Because the vehicle fails to shut down its electrical circuits, the 12-volt battery repeatedly discharges overnight or while parked for short durations. ​Battery Replacement Did Not Resolve Issue: The 12-volt battery was replaced with a brand-new unit to eliminate typical wear, yet the drain and false "on" behavior persisted immediately. ​ Frequency: The vehicle frequently fails to start, requiring constant jump-starts or roadside assistance to operate. ​Safety Hazard: This defect creates a direct safety risk by repeatedly stranding the driver without warning in public locations, traffic stops, or remote…”
Owner complaint to NHTSAFiled Sep 3, 2026Power train, Electrical systemODI 11761900

Structure

17 reports
“Upon arriving home I noticed that the paint was missing from the back passenger side & when I left the parking lot before heading home there was no paint missing.”
Owner complaint to NHTSAFiled Oct 16, 2026StructureODI 11771733

Seats

16 reports
“The driver's power seat track master assembly (Part#88500-L0030) on my 2020 Hyundai Sonata suffered a catastrophic structural failure while operating. The black plastic bracket housing and aligning the electric drive motor fractured. This caused the motor to pull out of alignment, twisting the driver's seat violently sideways and permanently jamming the tracking rails. This is a chronic, repeat safety component failure on this specific VIN. The original factory seat track assembly suffered an identical mechanical failure and was replaced by warranty on 10/3/2023 at 46,369 miles. This second factory replacement unit failed in exactly the same manner on 8/13/2026 at 82,271 miles-lasting only 35,902 miles under normal operating conditions. I weigh 95 pounds. A driver's seat structurally shifting sideways dynamically presents an immediate, severe crash hazard. It instantly alters driver ergonomics, compromises the structural crash-anchoring performance of the seat frame, and potentially restricts pedal access to the brake and accelerator. The manufacturer is actively denying product liability by classifying internal structural breakages of shielded components…”
Owner complaint to NHTSAFiled Aug 20, 2026SeatsODI 11758369
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.