Problems · NHTSA complaints

2023 Hyundai Sonata problems

Owners filed 88 complaints about the 2023 Hyundai Sonata with NHTSA between Dec 2022 and Oct 2026. The most-cited component is fuel/propulsion system (37).

Complaints
88
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Fuel/propulsion system37
  2. Engine28
  3. Power train17
  4. Electrical system12
  5. Forward collision avoidance9
  6. Fuel system, gasoline6
  7. Service brakes4
  8. Structure4
  9. Vehicle speed control4
  10. Back over prevention3
  11. Exterior lighting2
  12. Engine and engine cooling2
  13. Steering2
  14. Lane departure2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20222
202318
202424
202520
202624

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Fuel/propulsion system

37 reports1 crash
“I own a 2023 Hyundai Sonata SEL. Over approximately three years, the vehicle experienced four separate incidents involving sudden loss of engine power and recurring fuel injector/powertrain problems. Three of these incidents occurred while the vehicle was being driven on interstate highways, creating serious safety concerns. The first incident occurred on XXX, on [XXX] [XXX]. My daughter was driving the vehicle at the time when it suddenly lost power while traveling on the interstate. She had to maneuver the vehicle to the shoulder under unsafe traffic conditions. The second incident occurred on XXX, on [XXX] near [XXX]. I was driving the vehicle when it again experienced sudden loss of power while traveling at highway speed. The third incident occurred on XXX, in [XXX]. The vehicle experienced another significant power-loss event and required roadside assistance. The fourth incident occurred on XXX, on [XXX]. The vehicle again experienced a sudden loss of engine power while I was driving on the highway. Despite multiple repair attempts, including repairs related to the fuel injectors, the same or substantially similar power-loss problem continued to recur.…”
Owner complaint to NHTSAFiled Aug 7, 2026Power train, Engine, Fuel/propulsion systemODI 11755422

Engine

28 reports1 crash
“While driving at highway speeds, the emergency brake system will apply and alert me. It’s happened twice now in the last 3 weeks. I’ve experienced a random loss of power while driving on the highway with no check engine light on the dashboard. Lastly, at lower speeds the car will randomly jerk while accelerating with no lights on the dashboard as well. I’ve gone to the dealership but they wanted to charge me a diagnostics fee to first look over the vehicle, which I don’t feel I should be on the hook for since the issue isn’t user caused.”
Owner complaint to NHTSAFiled Sep 23, 2026Service brakes, Engine, Forward collision avoidanceODI 11766459

Power train

17 reports1 crash1 related recall
“Transmission problems began around 60,000 miles (but we didn’t know what it was) — jerking and hesitation, that worsened over time. We took the vehicle in (November 2025 ),at around 109,000 miles at which time they couldn’t find anything. I took it back in December and they recommended the spark plugs. We took the car back again in March at which time they recommended other little things. We took the vehicle back yet again on March 10 and told them to check the transmission. The dealership said “ As far as the transmission, we cant get it to really do anything so if you dont have an extended warranty we would recommend waiting until the issue gets worse and then put a transmission in it unless you wanted me to get you a price on it”. The vehicle has been at an authorized Hyundai dealership since the third week in June 2026 (because I wanted them to tell me why I had a bad transmission in my three year-old car) while awaiting resolution from manufacturer's consumer advocate (they took 60 days to resolve absolutely nothing). A replacement transmission was authorized on August 6. The manufacturer-supplied replacement was installed and found defective on August 27…”
Owner complaint to NHTSAFiled Oct 17, 2026Power trainODI 11771807

Electrical system

12 reports1 crash
“Battery Management System completely exhausting the 12V battery resulting in the car acting as if it has no power. When this happens, you can't unlock the door or open the trunk. On two separate occasions, I have encountered a complete loss of power in my Sonata Hybrid, preventing me from unlocking the trunk or doors upon returning from extended trips. The first incident occurred after a ten-day absence last Fall, and the most recent was on Saturday, March 14, 2025. During the latest incident, I returned from a seven-day trip and found my vehicle parked at Orlando International Airport. Upon approaching the car, I anticipated being able to unlock the trunk, load my luggage, enter the vehicle, and drive home. However, once again, the vehicle was unresponsive. Accessing the car required removing the cap from the door handle and manually inserting the key, a process that took approximately ten minutes, which was particularly inconvenient and concerning in an airport parking lot. This situation was even more challenging considering I am a [XXX] woman of smaller stature attempting to resolve this issue alone at night. I believe this poses a serious safety concern…”
Owner complaint to NHTSAFiled Mar 16, 2026Electrical system, EngineODI 11724724

Forward collision avoidance

9 reports1 crash
“Reported this previously, but more information was gathered, thanks to collision mechanic who guessed immediately when he heard 2023 hybrid Sonata - he said "they're notorious for it." Was at a stand still in a parking space/lot I know well. Cautious driver, watch my speed, very aware of other drivers, quick reaction time. Incident mid day, no pedestrians, distractions, no moving traffic. Vehicle doors shut, seat belt on. Not on incline. Pulled into parking spot I use weekly, spot has parking curb. Was at a full stop. Realized I had not pulled into the spot quite far enough, and attempted to inch vehicle forward. (Do not recall any warning lights, but this car usually alerts at literally anything - even shadows.) Very lightly applied gas to inch forward, slowly. Felt slight "scrape" of undercarriage on the parking curb. Put car in reverse, lightly applied gas to inch back. Car did not rev, no screeching tires, it was at a standstill previously. Was in Eco mode. All seemed normal, until vehicle suddenly launched UP the parking curb, full force, and into a building pillar directly ahead. The car never moves with that much force, I'm not a pedal-to-the metal…”
Owner complaint to NHTSAFiled Mar 13, 2026Back over prevention, Forward collision avoidanceCrash reportedODI 11724237

Fuel system, gasoline

6 reports1 related recall
“The contact owns a 2023 Hyundai Sonata. The contact stated that while driving approximately 15-40 MPH, the vehicle was sputtering and shaking abnormally. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); but the VIN was not under recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,500.”
Owner complaint to NHTSAFiled Jul 29, 2026Fuel system, gasolineODI 11753540
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.