Problems · NHTSA complaints
2002 Infiniti G-Class problems
Owners filed 7 complaints about the 2002 Infiniti G-Class with NHTSA between May 2002 and Apr 2017. The most-cited component is air bags (2).
Complaints
7
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Air bags2
- Engine and engine cooling2
- Child seat1
- Visibility1
- Wheels1
- Exterior lighting1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
3
0
0
0
0
2
0
0
0
0
0
0
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2002 | 1 |
| 2003 | 3 |
| 2004 | 0 |
| 2005 | 0 |
| 2006 | 0 |
| 2007 | 0 |
| 2008 | 2 |
| 2009 | 0 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 0 |
| 2014 | 0 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Air bags
2 reports
“TL* THE CONTACT OWNS A 2002 INFINITI G20. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.”
Engine and engine cooling
2 reports
“RECALL WAS NEVER PROPERLY TAKEN CARE OF. *TR”
Child seat
1 report
“THE PASSENGER SIDE AIRBAG WARNING LIGHT BEGAN FLASHING ONGOING RIGHT AFTER THE CAR'S WARRANTY EXPIRED AT 60,000. UPON RESEARCHING IT WAS DETERMINED THAT A FAULTY AIRBAG SENSOR WAS TO BLAME ON THIS 6 YEAR OLD CAR AND THAT SINCE CAR WAS NO LONGER UNDER WARRANTY THAT IT WOULD COST OVER $1,000 TO REPLACE THIS FAULTY SENSOR. MOST MANUFACTURERS INDICATE THAT THE LIFE OF THEIR AIRBAG EQUIPMENT IS BETWEEN 10-15 YEARS. MERCEDES-BENZ ORIGINALLY STATED THE AIRBAG SHOULD BE REPLACED DURING NORMAL SERVICE AT THE CUSTOMER?S COST AFTER FIFTEEN YEARS BUT BOTH MERCEDES-BENZ AND AUDI NOW SAY THE UNITS SHOULD LAST THE LIFE OF THE VEHICLE AND INFINITI IS UNWILLING TO STAND BEHIND THEIR PRODUCT AFTER ONLY 6 YEARS. *TR”
Visibility
1 report
“THE VEHICLE EXHIBITS WHISTLING FROM THE DRIVERS SIDE MIRROR AT SPEEDS ABOVE 40MPH. INFINITI HAS BEEN UNABLE TO REPAIR PROBLEM AFTER 4 VISITS. VERY UNHAPPY.”
Wheels
1 report
“2002 INFINITY G20 PURCHASED BRAND NEW- 5/0. DRIVEN VERY INFREQUENTLY. SINCE 9/02 EXPERIENCED PROBLEMS W/ CAR PULLING TO ONE SIDE ON 2 SEPARATE OCCASIONS. DEALER CLAIMED 3 RIMS WERE BENT THE FIRST INCIDENT AND 2 BENT THE SECOND INSTANCE. SEEM HIGHLY UNLIKELY THAT A LUXURY CAR RIMS CAN BE BENT WITH SUCH LIMITED YET EXTREMELY CAREFUL DRIVING. DEALER GAVE NO FURTHER ASSISTANCE. *NLM”
Exterior lighting
1 report
“ALL XENON HEADLAMPS SHOULD BE BANNED. THEY BLIND ONCOMING DRIVERS !!!”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.