Problems · NHTSA complaints

2010 Infiniti G-Class problems

Owners filed 77 complaints about the 2010 Infiniti G-Class with NHTSA between Aug 2010 and Sep 2026. The most-cited component is air bags (33).

Complaints
77
Filed with NHTSA
Crashes
6
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags33
  2. Structure11
  3. Vehicle speed control9
  4. Power train5
  5. Seats4
  6. Visibility/wiper4
  7. Engine and engine cooling3
  8. Seat belts3
  9. Engine3
  10. Electrical system2
  11. Suspension1
  12. Fuel/propulsion system1
  13. Wheels1
  14. Tires1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20102
20113
20125
20131
20144
20156
20167
20173
201810
201915
20206
20216
20221
20235
20241
20251
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

33 reports2 crashes
“My passenger airbag light is on and when I reported it to Infiniti, they told me it was the airbag sensor in the seat and that the entire seat would need to be replaced for a cost of over $2000.00. I understand there was a previous recall for the previous years, but not for 2010 models. In speaking with other Infiniti owners, I understand this is a common issue with the G37. Why has there not been a recall issued?”
Owner complaint to NHTSAFiled Apr 30, 2025Air bags, SeatsODI 11657987

Structure

11 reports
“The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the car. The design flaw issue is very expensive to repair, and to add insult to injury, the costly repair does NOT last for more than a couple of years. These vehicles should have a recall issued, which is the only real way to get the Infiniti car manufacturer's attention. Otherwise, vehicles will continue to be sold with this known defect. Damaged electronics are dangerous because they are known fire and safety hazards. Infiniti needs to be held accountable.”
Owner complaint to NHTSAFiled Nov 20, 2023Structure, Unknown or otherODI 11556115

Vehicle speed control

9 reports3 crashes
“The contact owns a 2010 Infiniti G37. The contact stated while driving into the garage at an undisclosed speed, the vehicle accelerated unintendedly. The contact stated that the engine revved to 5,000 RPMS. The contact depressed the brake pedal, and the vehicle responded as needed. The contact stated that the failure occurred on three other occasions in a parking lot, and while driving on the roadway. The vehicle was taken to the dealer, where it was diagnosed but no cause for the failures were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.”
Owner complaint to NHTSAFiled Jul 13, 2023Vehicle speed controlODI 11532074

Power train

5 reports
“I BOUGHT MY CAR USED WITH LESS THAN 53,000MI STILL UNDER MANUFACTURED WARRANTY AND I EVEN BOUGHT AN EXTENDED WARRANTY FROM CARMAX WHEN I BOUGHT THE CAR. I WAS DRIVING CAR AND WITHIN A WEEK I TOOK TO CARMAX CLUTCH WASN'T FEELING THE SAME WHEN SHIFTING (RETURN PRESSURE LOOSENED UP) THEY SAID CAR WAS FINE. JUST A LITTLE OVER A MONTH LATER I TOOK CAR TO INFINITI FOR SAME PROBLEM, THEY ALSO SAID THE CAR WAS FINE AND SHIFTING WAS NORMAL. YESTERDAY I WAS DRIVING HOME (A MONTH LATER EXACTLY AFTER INFINITY CHECKED IT OUT) MY CLUTCH PEDAL WENT ALL WAY TO FLOOR AND I COULDN'T SHIFT BARELY MADE IT HOME. I WOULD HAVE TO SAY THAT MY CLUTCH IS NOT FINE OR SHINING RIGHT AT ALL I HAVE HAD TO PAY 2XS ALREADY FOR DIAGNOSES AND I HAVEN'T HAD MY CAR MORE THAN 3MONTHS!”
Owner complaint to NHTSAFiled May 25, 2017Power trainODI 10991690

Seats

4 reports
“TL* THE CONTACT OWNS A 2010 INFINITI G37 CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF COCONUT CREEK (LOCATED AT 5501 W SAMPLE RD, COCONUT CREEK, FL 33073, (954) 773-8594) WHERE IT WAS DIAGNOSED THAT THE LOWER SECTION OF THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,500.”
Owner complaint to NHTSAFiled Jul 2, 2019Air bags, SeatsODI 11228887

Visibility/wiper

4 reports
“IN 2013 I BEGAN NOTICED THE DASH BECOMING TACKY AND DIFFICULT TO CLEAN. BY 2015, THE DASH BEGAN TO POOL AND REFLECT SUNLIGHT WHILE DAY DRIVING. SHORTLY AFTER THE POOLING STARTED, THE DASH BEGAN CRACKING AND BECAME SOFT, WITH DAMAGE OCCURRING WHEN TOUCHED.”
Owner complaint to NHTSAFiled May 17, 2020Visibility/wiperODI 11324874
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.