Problems · NHTSA complaints

2014 Infiniti Q50 Hybrid problems

Owners filed 182 complaints about the 2014 Infiniti Q50 Hybrid with NHTSA between Sep 2013 and Jul 2025. The most-cited component is steering (83).

Complaints
182
Filed with NHTSA
Crashes
14
Reported by owners
Fires
2
Reported by owners
Injuries
8
People reported injured
Deaths
2
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering83
  2. Electrical system44
  3. Power train18
  4. Air bags18
  5. Service brakes16
  6. Engine16
  7. Vehicle speed control12
  8. Tires8
  9. Wheels7
  10. Fuel/propulsion system5
  11. Electronic stability control (esc)5
  12. Suspension3
  13. Lane departure3
  14. Seats3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20139
201443
201527
201620
201712
20188
201913
202011
20216
20227
20237
202412
20257

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

83 reports7 crashes1 related recall
“The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while the vehicle was parked, the steering wheel was turned left and right; however, the steering wheel failed to function as intended. In addition, several unknown warning lights were illuminated. The contact stated that the steering wheel had seized. The contact stated that the failure was intermittent at first but then became a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty or special repair programs. In addition, the contact referenced NHTSA Campaign Number: 16V430000 (Steering); however, the VIN was not covered under the recall. The failure mileage was approximately 102,000.”
Owner complaint to NHTSAFiled Feb 11, 2025SteeringODI 11641962

Electrical system

44 reports2 crashes1 fire
“The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving 50-55 MPH, the vehicle stalled inadvertently, and nearly collided with a semi-truck. Several messages indicating a malfunction, and a message indicating that the hybrid battery was overheating were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle restarted but failed to respond upon depressing the accelerator pedal. The contact stated that unknown warning lights were illuminated, and several messages displayed. The vehicle was towed to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for a diagnostic tests. The failure mileage was approximately 139,362.”
Owner complaint to NHTSAFiled May 12, 2023Electrical system, Hybrid propulsion systemODI 11521720

Power train

18 reports1 crash1 related recall
“I received a check engine light will driving which is now indicated as code P0720 and P0500. The car refused to shift past 3rd gear and began to sputter and would not allow me to go past 25mph disrupting the flow of traffic.”
Owner complaint to NHTSAFiled Jul 14, 2025Power trainODI 11673542

Air bags

18 reports4 crashes1 related recall
“The contact owns a 2014 Infiniti Q50. The contact stated that while operating the vehicle, the passenger’s side air bag off warning light remained illuminated constantly. The contact stated that the warning light was also present while a passenger was seated in the seat. The contact used a diagnostic scanner to identify an abnormal voltage to the passenger’s side air bag sensor. The manufacturer was contacted but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V244000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The vehicle was not yet repaired. The local dealer was not contacted. The failure mileage was 36,000.”
Owner complaint to NHTSAFiled Feb 4, 2025Air bagsODI 11640611

Service brakes

16 reports1 crash
“Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash.”
Owner complaint to NHTSAFiled Jan 18, 2024Air bags, Vehicle speed control, Service brakesCrash reportedODI 11566220

Engine

16 reports
“The contact owns a 2014 Infiniti Q50. The contact stated that while driving at 45 MPH, the RPM inadvertently increased briefly before returning to normal. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who determined a failure with the output speed sensor and transmission valve body. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 90,000.”
Owner complaint to NHTSAFiled Jul 6, 2023Engine, Power trainODI 11530744
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.