Problems · NHTSA complaints

2014 Infiniti QX80 problems

Owners filed 21 complaints about the 2014 Infiniti QX80 with NHTSA between Dec 2014 and Aug 2026. The most-cited component is engine (6).

Complaints
21
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine6
  2. Fuel/propulsion system4
  3. Fuel system, gasoline4
  4. Electrical system3
  5. Suspension2
  6. Steering1
  7. Service brakes1
  8. Air bags1
  9. Visibility/wiper1
  10. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20141
20156
20161
20171
20180
20191
20202
20212
20222
20232
20240
20251
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

6 reports
“I starting hearing a grinding noise coming from engine couple of weeks ago. Took it to the Infinity dealership for a diagnostic test. The mechanic stated “ timing chains were found to be stretched and metal was worn.” This is the same issue which prompted the recall of 2011-2013 QX56 models. However, I did not own my vehicle during the recall period.”
Owner complaint to NHTSAFiled Jan 7, 2023EngineODI 11500607

Fuel/propulsion system

4 reports
“I apologize in advance if I’m not using the correct form to find out this information, hopefully if this does not reach correct person you can get to correct person for me. There has been a constant gas smell coming from gas tank area since we purchased vehicle in 2/2026. I thought it was just fumes from adding fuel but have since (while reaching in to retrieve grandbaby from back seat, I noticed a strong smell reaching towards driver door and a slight gas smell reaching inside vehicle. We have not been able to locate a gas leak anywhere just the strong gas smell. I’m trying to find out if this is a common occurrence for this vehicle or if there is a recall on it for this problem. Also if there has been a recall is there a way I can find out if the recall has been repaired. Thanks for any information you can provide.”
Owner complaint to NHTSAFiled Aug 27, 2026Fuel/propulsion systemODI 11759908

Fuel system, gasoline

4 reports1 related recall
“The contact owns a 2014 Infiniti QX80. The contact stated that while driving 55-60 MPH, the service engine light illuminated. The vehicle was taken to a non-Infiniti dealer, where it was diagnosed that the high-pressure fuel pump had failed. The vehicle was repaired. The contact stated that the failure persisted. Most recently, the vehicle was vibrating abnormally. The vehicle was taken back to the non-Infinity dealer, where it was diagnosed that the bucket light cylinder near the camshaft had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure recurred, and the contact parked the vehicle. The vehicle was no longer driven due to a safety concern. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Sep 16, 2025Fuel system, gasolineODI 11687719

Electrical system

3 reports
“IGNITION RANDOMLY WILL NOT START. MECHANICS CAN NOT LOCATE THE ISSUE ONLY STATING THAT IT IS TRACED BACK TO AN UNKNOWN ELECTRICAL PROBLEM. I'VE HEARD ABOUT THIS SAME ISSUE FROM OTHER FELLOW QX80 OWNERS. AGAIN THIS IS RANDOM AND CAN HAPPEN FOR DAYS AT A TIME AND THEN NOT AT ALL FOR A WEEK AND THEN RESURFACE. MY FAMILY AND I HAVE BEEN STRANDED IN INCLEMENT WEATHER, DANGEROUS AREAS OF UNKNOWN CITIES WITH THIS PROBLEM AND IT NEEDS TO BE FIXED! THIS HAS OCCURRED 7 TIMES IN THE PAST 2 DAYS.”
Owner complaint to NHTSAFiled Sep 11, 2020Electrical systemODI 11354372

Suspension

2 reports
“My daughter was driving this car home from college on I80 east from Iowa to joliet and almost was involved in a accident. The stearing started to lean to the left and when she had to slow down and brake the stearing went hard to her left until she released the brake. she pulled over and called me i came out and drove it home slowly. i took it to my mechanic which i thought it was an alignment issue or a caliper on rear brakes. However it was brought to my attention by the mechanic that the left side of the rear sub frame was rootted out by rust and broke almost causing a major accident. I have been to the Infinity of Naperville three times this year and muliple times over the course of 2yrs for maintence and the rear sub frame passed the inspection everytime! This should be a saftey concern for all of these Infinity QX80 vehicles in illinois that are exposed to salt with this kind of metal for a frame. This product that Infinity manufactured completly broke while driving after being inspected and passed just 3 months ago. I am also conserned about my main frame also. The 1st pic I have icluded is my rotted out sub frame and the 2nd 3rd pic is the rotting main frame!”
Owner complaint to NHTSAFiled Jan 2, 2026Steering, Suspension, Service brakesODI 11708449

Steering

1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.