Problems · NHTSA complaints

2017 Infiniti QX80 problems

Owners filed 17 complaints about the 2017 Infiniti QX80 with NHTSA between Oct 2018 and Jul 2026. The most-cited component is air bags (7).

Complaints
17
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags7
  2. Electrical system5
  3. Engine3
  4. Service brakes2
  5. Forward collision avoidance2
  6. Lane departure1
  7. Suspension1
  8. Power train1
  9. Vehicle speed control1
  10. Engine and engine cooling1
  11. Steering1
  12. Structure1
  13. Visibility/wiper1
  14. Other / unknown4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20182
20191
20201
20210
20225
20231
20242
20251
20264

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

7 reports1 crash
“Airbag light came on out of the blue. No accidents or anything done to cause light to come on just random. Was advised by dealership “ FOUND CODE B0020 SIDE MODULE OPEN IN DRIVER SEAT AIR BAG, CODE IN PAST WHICH REQUIRES AIR BAG CONTROL UNIT REPLACEMENT-- NOTE AIR BAG SYSTEM IS DISABLED WHILE LIGHT IS FLASHING, NO AIR BACS WILL DEPLOY IN CASE OF ACCIDENT * REPLACE DRIVER'S SEAT AIR BAG ASSEMBLY AND AIR BAG CONTROL UNIT-- PARTS ARE SPECIAL ORDER. Was told it would be $3887.93 to fix. Why this is not a recall issue is beyond me especially given the amount of complaints as of recent and over the years regarding this same issue. Extremely disappointing!”
Owner complaint to NHTSAFiled Jul 14, 2026Air bagsODI 11750189

Electrical system

5 reports
“Vehicle acting as a non conforming testing asset running in Factory Debug Mode (Unit ID: 01). This also shows and caused systemic U1000 Electrical Network Jam from an obsolete/unconfigured 2G TCU. Critical Failures: Airbags disabled showing current codes B0022-13(Left), B002A-13(Right) prove the primary curtain airbags are open/offline and won't deploy. Adaptive System Failure: Around View Monitor running Alpha Software(000154) which fails to lock out forward camera at highway speeds creating driver distraction. Ignition Hijack: Code B2401(Ignition Open) allowed vheichle to "Ghost Start" and recognize keys even when sealed in Faraday pouces. Voltage trauma: Sysemic VB Low (B142A-16) prevents vehicle from entering sleep mode, causing persistent network noise. The vehicle was sold as retail but remains in "Unconfigured" Manufacturing state Code: U122A-05. This violates FMVSS 208 and 49 USC Section 30112. AV Control Unit reveals Unit ID 01 and switch software 11401. It remains unconfigured in dubug mode Code: U122A-05, which should have never been for sale FMVSS208. Despite the airbags disabled and network jam codes, Matt Bowers Infiniti Advisor attempted to…”
Owner complaint to NHTSAFiled Mar 27, 2026Electrical system, Air bags, Lane departureODI 11727548

Engine

3 reports
“Made a right hand turn and vehicle shut off in traffic barley got into turn lane and vehicle died in the middle of the road, just got lucky a state trooper was behind us to hold traffic off.. would not restart no power, dead battery, put a jumper on the vehicle and it started enough to get out of immediate danger. After replacing a burned up alternator and battery twice it was found the battery current sensor was bad.”
Owner complaint to NHTSAFiled Nov 19, 2025Electrical system, Unknown or other, EngineODI 11700266

Service brakes

2 reports
“Automatic emergency braking system phantom braking; Several different times now, on the road; at low speed causing sudden stopping in traffic; after pulling over the emergency stopping system turned off but the transmission locked up in one gear; drive on in a fixed gear and after several miles transmission unlocked and vehicle returned to normal; Have not gone to dealer No components have been inspected; Engine light came on and then later turned off when it began running correctly again. Four or five times in the last 12 months”
Owner complaint to NHTSAFiled Jan 14, 2026Service brakes, Forward collision avoidanceODI 11710989

Forward collision avoidance

2 reports
“I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take…”
Owner complaint to NHTSAFiled Nov 1, 2024Electrical system, Service brakes, Forward collision avoidanceODI 11623143

Lane departure

1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.