2019 Jaguar I-Pace problems

“Update of prior complaints, worsening high voltage battery failure on a vehicle that JLR/NHTSA’s VIN lookup NOW show as having NO Open Recalls. Beginning 9/8/26: The "Traction Battery Fault" warning appears on EVERY start-up, without exception. Since then: The vehicle has displayed “High Voltage System Fault Detected,” "Reduced brake feel", and "Restricted performance" warnings accompanied by PHYSICAL symptoms. On multiple occasions A sudden, hard shudder from the undercarriage happened, as if the vehicle had struck an object. After the most recent "High Voltage" trip/shudder, the max state of charge auto-dropped from 80% to 72%. It had previously been limited from 100% to 80% without my consent. HVAC failure: The A/C has NOT worked properly in ~2 years. In humid/rainy FL conditions the windshield cannot be cleared for hours, and I cannot drive safely until it does. Each fault occurrence has been photographed/dated. Safety concerns Reduced braking feel, traction battery, restricted power, high voltage system faults**, and impaired visibility are safety-critical on any vehicle. On an I-PACE they sit alongside a KNOWN thermal runaway fire risk in the high voltage…”

“The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there is a main battery fault situation. During the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from the front undercarriage. Emergency services were contacted through 911, and firefighters disconnected the 12V battery to stabilize the vehicle. Two previous traction-battery-related repair attempts were performed by Jaguar, and a third repair is currently underway. The repeated failure of the high-voltage traction battery system represents a potential fire risk and electrical hazard. I am reporting this incident to ensure NHTSA is aware of this high-voltage safety defect.”

“NHTSA Vehicle Safety Complaint Update | VIN: [XXX] | 10/7/26 | Owner: [XXX] Over the past three weeks I have experienced continuous traction battery fault warnings on my Jaguar I-Pace. As of approximately one week ago these faults are now accompanied by a "High Voltage System Fault Detected" warning. I had been told by a Jaguar tech that the BECM (Battery Energy Control Module) is supposed to reset and wipe these codes after "4 cycles" of the car turning on and off, so the daily faults have been very concerning. Today the vehicle produced a severe physical shudder and automatically reduced charge capacity from 80% to 72% — a new and concerning development; i'd also like to note that Jaguar's battery warranty explicitly calls a battery defective at 70%. Where some more severe cases were initially reduced to 72% charge by the Jaguar dealerships, my car was set to 80% until today. I have photographed each fault occurrence for documentation. I contacted Jaguar Orlando service to speak with a technician or manager regarding these escalating faults. After a five-minute hold I was informed they have not serviced this vehicle in two years and that someone would call me…”

“This vehicle is part of a mandatory repurchase. I have had no contact from the manufacturer since March 20, 2025. The vehicle has been modified by the manufacturer from it's origional state while the reacquisition process is completed. It is no longer a usable vehicle because of this modification.”

“Vehicle: Jaguar I-PACE Model Year: 2019 VIN: [XXX] Mileage at incident: ~63,000 miles Dealers Involved: Jaguar Land Rover Ft. Myers (FL), Jaguar Land Rover Naples (FL) Incident Dates: June–September 2025 Complaint Summary: Between June–September 2025 my Jaguar I-PACE experienced warranty and service obstruction tied to the traction battery recall. Jaguar Land Rover Ft. Myers submitted a false warranty claim for traction battery replacement, which was denied by the insurer as excluded. At the same time, the dealer misled the ADA driver/policyholder with a “coolant pump fault” explanation, even though the A/C system was operating normally, which made that failure mechanically impossible. The dealership never provided diagnostic codes from TOPIx/Pathfinder. On [XXX], at ~63,000 miles, the I-PACE was immobilized by a 12V failure. Both Ft. Myers and Naples dealerships refused assistance, leaving an ADA driver stranded. I had to replace the 12V battery myself to restore mobility. This raised a serious safety issue, as an immobilized I-PACE cannot be moved to a safe location in the event of fire. Text messages show direct Jaguar Land Rover Corporate involvement, with…”

“My car has been limited to charging only to 70%. I often smell a kind of burning plastic when driving, but no smoke or fire. In addition the console display often freezes up or is completely blank.”