Problems · NHTSA complaints

2002 Jaguar X-Type problems

Owners filed 124 complaints about the 2002 Jaguar X-Type with NHTSA between Dec 2001 and Sep 2017. The most-cited component is power train (52).

Complaints
124
Filed with NHTSA
Crashes
13
Reported by owners
Fires
3
Reported by owners
Injuries
7
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train52
  2. Engine and engine cooling13
  3. Tires13
  4. Electrical system11
  5. Vehicle speed control11
  6. Service brakes, hydraulic11
  7. Fuel system, gasoline9
  8. Structure8
  9. Visibility8
  10. Suspension7
  11. Equipment7
  12. Air bags4
  13. Seat belts4
  14. Seats4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20011
200216
200311
200417
20059
20069
200717
20089
20098
201012
20114
20124
20132
20142
20150
20162
20171

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

52 reports2 crashes1 fire
“TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. ..UPDATED 01/23/2014 *BF THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE TRANSMISSION. HOWEVER, JAGUAR REFUSED TO ADDRESS IT. THE CONSUMER STATED HE HAD TO REPLACE THE TRANSMISSION TIWCE.”
Owner complaint to NHTSAFiled Nov 25, 2013Power trainODI 10553754

Engine and engine cooling

13 reports1 fire
“CPSC: 2002 JAGUAR X-TYPE : CONSUMER STATED HE ORDERED A BLUE DEVIL RADIATOR/BLOCK SEALANT FOR A SMALL LEAK COOLANT, BUT THE SEALANT WAS DEEMED DEFECTIVE ONCE IT HAD ADDED TO THE RADIATOR. IT CAUSED THE VEHICLE TO OVERHEAT AND THE FANS TO RUN HIGH. *SS THE CONSUMER WAS INFORMED THE HEAD GASKET NEEDED TO BE REPLACED. *JB”
Owner complaint to NHTSAFiled Jul 12, 2016Engine and engine coolingODI 10885290

Tires

13 reports2 crashes1 fire
“THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILED AND HAD TO BE REPLACED. WHEN THIS HAPPENED THE PASSENGER FRONT SEAT BELT WOULD NO LONGER PULL OUT-COMPLETELY INOPERABLE. NEXT CAM THE CHUGGING, CHUGGING,GO SYNDROME. WS TOLD IT HAD SOMETHING TO DO WITH FUEL SENSORS AND OXYGEN SENSORS. TIRE BLOW OUT ON THE HIGHWAY (WITH KIDS AND MOTHER IN THE CAR). NOW THE BOLTS HOLDING THE STRAPPING TO SECURE THE FUEL TANK FELL OUT. THE DEALER SHIP TELLS ME---NOT FROM RUST---BUT THEY ARE ALLEGING FROM SOME SORT OF VALDALISM--SO I HAVE TO PAY TO HAVE THESE REPLACED. YUP...IT'S BEEN AN EXPENSIVE TWO YEARS....$24,000 FOR THE CAR, TWICE TOWED, WARRANTY COVERED REPAIR EXPENSES +/- $4,000; UNCOVERED REPAIR EXPENSES STILL INCURRING-BUT IT'S OVER $1,500 AT LAST COUNT.. NOT TO MENTION NUMEROUS DRIVES TO JAGUAR DEALERS (THIS MEANS TAKING THE DAY OFF…”
Owner complaint to NHTSAFiled Jul 19, 2007Engine and engine cooling, Fuel system, gasoline, Visibility, Seat belts, Structure, TiresODI 10196793

Electrical system

11 reports1 crash
“TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO ANY GEAR, THE KEY FELL FROM THE IGNITION. THE FAILURE WAS SPORADICALLY RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63000.”
Owner complaint to NHTSAFiled Apr 17, 2014Electrical systemODI 10583269

Vehicle speed control

11 reports4 crashes
“JAGUAR 2003 TRANSMISSION FAILURE NEARLY CAUSES FATAL ACCIDENT ON HIGHWAY IN GA. DEALER DENIES RECALL # XT307 S941, WILL NOT FIX, SEE HTTP://WWW.ARFC.ORG/COMPLAINTS/2002/JAGUAR/X-TYPE/. *TR”
Owner complaint to NHTSAFiled Mar 1, 2010Power train, Vehicle speed controlODI 10315165

Service brakes, hydraulic

11 reports1 crash
“I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER TO FIX AN ENGINE LIGHT PROBLEM, FUEL LEAK, REPORTED A SQUEAKY SOUND COMING FROM THE BRAKES (@ 10,000 MILES JAGUAR TOLD ME I NEEDED NEW BRAKES PADS FOR A COST $1,200,). THE RADIO SPEAKERS STOPPED WORKING AND I WAS TOLD IT WAS NORMAL WEAR AND TEAR AND IT WILL COST ME $ 900 TO FIX IT. *JB”
Owner complaint to NHTSAFiled Sep 11, 2007Service brakes, hydraulic, Fuel system, gasoline, Power train, EquipmentODI 10202526
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.